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I accidentally deleted Kingdoms of Camelot on my iPhone because of Tap Joy.

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  • I accidentally deleted Kingdoms of Camelot on my iPhone because of Tap Joy.

    Today I was doing Tap Joy offers and running installed games to get gems. When deleting the apps I didn't like, I mistakenly deleted KoC by accident and when I went back to install it again, I was started off as a new player. I spent lots of time and money on the game and I would not like to see it all go to waste. Is there anything I can do to recover the data?

  • #2
    Originally posted by Unregistered View Post
    Today I was doing Tap Joy offers and running installed games to get gems. When deleting the apps I didn't like, I mistakenly deleted KoC by accident and when I went back to install it again, I was started off as a new player. I spent lots of time and money on the game and I would not like to see it all go to waste. Is there anything I can do to recover the data?
    Bottom bar scroll it left and goto setting -> Kabam ID -> username and password.

    If you didnt make it you **** out of luck

    Comment


    • #3
      thank you very much, i worked for me i was pulling my hair out because i thought i lost my cities
      address

      Comment


      • #4
        glad to hear your are back into the game

        Comment


        • #5
          So confirming if you regiister your games are saved

          The reason why I wont play most games is because the time i spent gets wiped out when I update or get a new phone!
          Ahhh Hate this!
          Just want to confirm that this game is saved and if my phone gos swiming in the toilet while im playing and unloading , i wont lose my place in the game.
          Please describe any actions needed so I can make sure my game is registered and saved.
          Thank You!
          explication

          Comment


          • #6
            The game is a live game that save itself on our the servers...but in order to retrieve the info if something goes wrong with your iPhone, iPad etc you have to create a KabamID

            The only way to retrieve your in-game information is logging in with your KabamID. If you cancel the a App and download it again, the phone dies etc..., after the tutorial, go to your settings' page and Log In with your KabamID! If you didn't create a KabamID there is no way to retrieve your game info and you will have to restart the game from the beginning.

            Comment


            • #7
              Cant get gems

              It hapenned to me too, got my acc back but now i can get gems by tap joy, what do i have to do?

              Comment


              • #8
                Sorry
                *cant

                Comment


                • #9
                  Thank you for reporting this issue,
                  TapJoy has asked us to direct all inquiries and complaints to them. Please contact their players support

                  Comment


                  • #10
                    Thank you!!!!

                    I did the same thing, been trying for two weeks well gave up after a few days... Then seen this, glad to have my city back now!!!

                    Comment


                    • #11
                      camelot is not appearing in tapjoy

                      i have installed tapjoy .restarted my iphone .i did lot of things but still kingdoms of camelot dosnt appear in tapjoy what should i do i really need free gems .....

                      Comment


                      • #12
                        Originally posted by Riccardo Kabam View Post
                        glad to hear your are back into the game
                        i tried to get back this way but still started me in new game. I still have my original acct. # will this help?

                        Comment


                        • #13
                          Spent hundreds on this game now i lost everything because i lost my old phone. I did not create an account with kabam...

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