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When will Kindle fire get update Kabam?

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  • #31
    running low on patience

    They have been "working" on the kindle update since November presumably. I opened my first ticket about it just after thanksgiving. It's been 6 months since v16 passed us up. A special chest once we update would be nice.


    • #32
      Like I said previously, I have asked the team about this. They are working on getting it pushed on Amazon, but I don't have anymore information at this time, I wish I did. I will make sure to let you know when its live!


      • #33
        thank you

        Sorry Kanoona about being cranky, but you can understand the frustration. I have no gear, so when I fight the ratios are terrible. I am actually embarrassed to fight. You have given the most encouraging information so far. I am not a big gemmer, but I spent about $20 a week until January. I bought 100 gems today because I am starting to have faith again. Looking forward to the update. Thanks.


        • #34

          the v17 update went live in Howell 78 this morning. There is a campaign tourney right off the bat that I cannot participate in because the kindle was not part of the update. We completely missed v16 and all that went with it. How long will it be for v17 and how much can we expect to miss out on. I have no gear equipped, no forging completed, no city of solace (although i have 3 deeds). I understand that forging takes time and so does building up the 5th city. I can't believe that no one has any idea how long it will take for kindle users to get updated.


          • #35
            day 2

            This is day 2 using v15 while everyone else has v17. There have been over 1200 views to this thread, so I know there are more than just a few kindle players. If you view this, please comment to show solidarity and our numbers. I wonder if the development team has even submitted anything to Amazon. If Amazon is holding it up (for going on 7 months), kabam should be pressuring them. It's not my job to chase updates.


            • #36
              As of 6:30 pm EDT, I cannot get onto my account. I get, "your Pardon good Knight. Network error (code IGN)", I rebooted my device, same result. I removed the app and reinstalled. I would be able to start a new city in a new world, but when I log on, i get the Network Error. What is going on??? At least earlier today I was able to get on, albeit to use v15. Now I can't even do that, and its proving difficult to open a ticket because I can't get on my device.

              This was resolved at approximately 7:15 pm EDT - Thanks


              • #37
                Kanoona I appreciate everything you've done for this issue but I was wondering if there will ever actually be an update
                kindle players have been waiting since December '13 in some cases so I was wondering if there actually planning an update
                And best guess as to when it will be or if there is some sort of conflict between Kabaam and amazon that is leaving kindle
                Players at a disadvantage . I dont expect an updated right now but a straight answer as to why there isn't one would be nice.

                Thank you


                • #38
                  Is it because amazon keep turning down the update? They have to approve it before it is allowed onto the market...


                  • #39
                    Day 3

                    This is day 3 with v15. I understand that Amazon has to OK the update, but seriously v16 came out in December of last year. Maybe someone at Kabam should be pushing for the approval or at least communicating with the players who are affected by this. I have complained to both Kabam and Amazon with no results. If you open a ticket you get a cut and pasted response and your ticket is closed. There is little information here, probably because Kindle users have quite or given up. I really like this game and i want to be able to play it to its fullest. My inventory is crowded with items I cannot use. I have world gems I cannot spend. I want to buy gems (and have this week) but I know that I will get items from Merlin that I cannot use like hammers and charms. It is very frustrating to get so little information and to have waited so long for the update. You have to admit 6 months is too long. It just seems like everyone is hoping that this will all go away. 1300 people have viewed this thread in the past 2 weeks. That tells me that this is affecting more than just a few people.

                    And know one has been able to tell me if they have even sent an update to Amazon for approval.


                    • #40
                      Day 4 waiting for v17 while using v15. Here is a list of the things that v15 users do not have access to or can't use: world gems, everlasting portals, fertile cyclone, divine farm and barracks upgrades, campaign mode, city of solace, the wheel, the raffle (held in dec), the vitality spheres, gear, hammers, dust, charms, divisional events, inviting players as officer, promoting glitches when VC or Chancey, and I am sure that there are things i don't even know about. This is day 4 waiting for the update, and 4 days since the last comment by Kabam. I opened a ticket 2 days ago with no formal response other than i should hear from someone within a day. I also sent a message to Amazon with no response.


                      • #41
                        Day 5 - Kindle Fire users are still floundering with v15 while all other players are using v17. This is day 5 for v17 and over 6 months for v16. Over 1400 players have viewed this, the lack of an update is disappointing.


                        • #42
                          Just now updated on my Kindle Fire. Thanks so much for all y'all did to finally get this to us.


                          • #43

                            Not able to play game. Without update,own kindle fire


                            • #44
                              Some of you beat me to the good news :P! Kindle Fire update is now live, you can now download V17 , enjoy guys!


                              • #45
                                Originally posted by Kanoona View Post
                                Some of you beat me to the good news :P! Kindle Fire update is now live, you can now download V17 , enjoy guys!
                                Kanoona, the game is no longer compatible with the kindle fire. I called amazon after I deleted the app because it was showing up that it had a update and when I went to search for to download it again it's not showing up. Amazon said that the recent update has made it not compatible with my kindle fire. Can you confirm or deny this ?