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Loss 1.015 Billion Troop Kill due to Glitch: Will Development Team Please Help?

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  • Noob_5JVNMJL
    replied
    Originally posted by Damian LKY View Post
    It's been over 1 month..... no updates, no fix...??

    Regards,

    Player:Lkÿ
    Alliance: reapers (previously wïçkëd)
    Server: merlin 50
    They don't care... You might get a few hourglasses for your troubles, but yeah they just don't. They say they look into lots of things, they'll assure you the gameteam told them everything is working correctly with the TK leaderboards and you'll be SOL, consider yourself Kabam'd

    Leave a comment:


  • Damian LKY
    replied
    It's been over 1 month..... no updates, no fix...??

    Regards,

    Player:Lkÿ
    Alliance: reapers (previously wïçkëd)
    Server: merlin 50

    Leave a comment:


  • Damian LKY
    replied
    Hi kabam, any updates on my glitch issue?

    Regards,

    Player:Lkÿ
    Alliance: reapers (previously wïçkëd)
    Server: merlin 50

    Leave a comment:


  • Damian LKY
    replied
    Hi Kanoona,

    Its over a month since this glitch was posted, and updates?

    Game development team controls all game design elements - they access the source code. What is required here is to make numeric adjustments - add 1.015 billion tk to my all time tk stats.

    Regards,

    Player: Lkÿ
    Alliance: wïçkëd
    Server: merlin 50

    Originally posted by Kanoona View Post
    Hey Lky,

    We have already forwarded this information to the development team but have not heard anything back yet. I will message you when I find out more information.

    Leave a comment:


  • Damian LKY
    replied
    Slok,

    I tried to post your glitch case here: http://community.kabam.com/forums/sh...Other-Glitches. It was closed by Canadiank, a player who is a forum moderator. fyi.

    Regards,

    Player:Lkÿ
    Alliance: wïçkëd
    Server: merlin 50

    Originally posted by Slokom123 View Post
    Slokom123 Merlin 50
    I also had the same problem LKY. Same weeks you did. I think we noticed at the same time in gc. I had almost 400 million in tk that week that didn't get added to all time tk. And the very next week over 200 million tk was not added. My all time tk is not frozen anymore but that Atleast 600 million was never added to my tk. I contacted support. They kept replying with "So we understand you're missing troops?" Um no! After a couple more tries at "Support" they gave me 10 million might ..................I really don't think KABAM support knew what I was talking about. They kept closing the tickets. I would really like my all time tk to Atleast 600 million more. I work hard for these tk and I want the credit I deserve in rank. Can anything be done?

    Leave a comment:


  • Damian LKY
    replied
    Hi Kanoona,

    This glitch was posted on beginning of May, now it is end of May. Any updates please?

    Regards,

    Player:Lkÿ
    Alliance: wïçkëd
    Server: merlin 50

    Originally posted by Kanoona View Post
    Hey Lky,

    We have already forwarded this information to the development team but have not heard anything back yet. I will message you when I find out more information.

    Leave a comment:


  • Slokom123
    replied
    Slokom123 Merlin 50
    I also had the same problem LKY. Same weeks you did. I think we noticed at the same time in gc. I had almost 400 million in tk that week that didn't get added to all time tk. And the very next week over 200 million tk was not added. My all time tk is not frozen anymore but that Atleast 600 million was never added to my tk. I contacted support. They kept replying with "So we understand you're missing troops?" Um no! After a couple more tries at "Support" they gave me 10 million might ..................I really don't think KABAM support knew what I was talking about. They kept closing the tickets. I would really like my all time tk to Atleast 600 million more. I work hard for these tk and I want the credit I deserve in rank. Can anything be done?

    Leave a comment:


  • Damian LKY
    replied
    Hi! Appreciate it!

    Regards,

    Lky

    Originally posted by Kanoona View Post
    Hey Lky,

    We have already forwarded this information to the development team but have not heard anything back yet. I will message you when I find out more information.

    Leave a comment:


  • Kanoona
    replied
    Hey Lky,

    We have already forwarded this information to the development team but have not heard anything back yet. I will message you when I find out more information.

    Leave a comment:


  • Damian LKY
    replied
    Dear Kabam development team,

    Will you kindly respond with a solution on this? Thank you.

    Regards,

    Player: Lky
    Alliance: Wicked
    Server: Merlin 50

    Originally posted by Damian LKY View Post

    Hi!

    Will the development team please help me with the following?

    My troopkill (TK) listed under "Last Week" leaderboard shows 1.015 billion (http://imgur.com/JictasV), which should bring my "All-Time" TK to 6.5 billion but it was never added to my All-time TK figures. This was 2 weeks ago.

    This affects the entire gameplay - all the time, resources spent to get chests, train, upgrade gears. Customer service team informs me only the development team can correct mistakes in the leader boards.

    Will the development team please help me resolve this glitch? Today (9 May), my current TK is 6 billion. Correcting this glitch today will bring it up to 7.025 billion TK accurately.

    Regards,

    Player: Lky
    Alliance: Wicked
    Server: Merlin 50

    Leave a comment:


  • Loss 1.015 Billion Troop Kill due to Glitch: Will Development Team Please Help?


    Hi!

    Will the development team please help me with the following?

    My troopkill (TK) listed under "Last Week" leaderboard shows 1.015 billion (http://imgur.com/JictasV), which should bring my "All-Time" TK to 6.5 billion but it was never added to my All-time TK figures. This was 2 weeks ago.

    This affects the entire gameplay - all the time, resources spent to get chests, train, upgrade gears. Customer service team informs me only the development team can correct mistakes in the leader boards.

    Will the development team please help me resolve this glitch? Today (9 May), my current TK is 6 billion. Correcting this glitch today will bring it up to 7.025 billion TK accurately.

    Regards,

    Player: Lky
    Alliance: Wicked
    Server: Merlin 50
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