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HELP! Log-in issue!

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  • Kanoona
    replied
    [Closed]

    Glad I could help, I have removed the buff for you. Private message me if its not gone, you may need to refresh. ^^

    Leave a comment:


  • PepperNoose
    replied
    Try it again, it is working for me today and I've been trying to get in for 6 days.

    Leave a comment:


  • PepperNoose
    replied
    Kanoona,

    I am in on my new device.
    I did nothing different. Just clicked on the app, and didn't even have to log in this time.
    And it works perfect! So maybe the Dev team has found a fix for this?

    If you could remove the protection buff on my account, that would be awesome.

    I'm so happy it's working! Thanks a million!
    Pepper

    Leave a comment:


  • Marlowe 78
    replied
    As of a few hours ago I started to have same issue with kindle

    Leave a comment:


  • PepperNoose
    replied
    Originally posted by Kanoona View Post
    Hey Pepper,

    As you may know, we have forwarded this information to the dev team and are waiting to hear back. Unfortunately I don't have any information at this time, I went ahead and placed a protection buff on your account for the mean time. If you are able to log-in before we resolve this please let support know so that they can remove it.
    Thank you Kanoona. I appreciate the help.
    I'll continue to try and login and keep you posted.

    Leave a comment:


  • Kanoona
    replied
    Hey Pepper,

    As you may know, we have forwarded this information to the dev team and are waiting to hear back. Unfortunately I don't have any information at this time, I went ahead and placed a protection buff on your account for the mean time. If you are able to log-in before we resolve this please let support know so that they can remove it.

    Leave a comment:


  • PepperNoose
    replied
    Originally posted by Canadiank View Post
    Do you have a diff device you can try on? This sounds like a dev/gm team fix, but you can try to change devices. you should pm a gm they the ones with the yellow type. You have to be on the full site to send/recive pms
    Yes, I have an iphone4 and the app launches successfully, it does not even ask for my password, although I have reset it twice. Unfortunately my iPhone is broken and is hard to use, due to cracked screen and WiFi connection issues.

    It seems something has changed in the last update to prevent users from using multiple devices. Most likely to stop people from cheating, multiple accounts, or buying 3rd party gems...

    Something needs to be done about this, but as said on the other thread it seems Kabam is benefitting from this by everyone re-downloading their app. They don't seem to be in any rush to help us..

    Leave a comment:


  • PepperNoose
    replied
    Originally posted by siRRao View Post
    Hi Pepper.
    Same for me since today.
    Kabam, what is happening here?
    Funny thing is that for "The Hobbit" my old password still works but for logging in to kabam.com I have to use the new one.
    Looks for me like a big synch problem.
    Please fix this ASAP!
    Hi sirRao.

    Did you check out the other thread? Some people were having luck logging in by deleting cache and data and reinstalling. There's a few other tricks people are getting in with but none have worked for me. Seems it's about 50\50 on it working.

    I hope they fix this soon, I've been unable to login on this device since I purchased it Friday, May 2.

    A reply from someone at Kabam would be nice too...

    Leave a comment:


  • Canadiank
    replied
    Originally posted by PepperNoose View Post
    Hello canadianK.

    I have tried that as well. After I completed the tutorial I switched to kay59. I clicked on the gear option and then Kabam ID login. Still same thing happening. I just read the other thread (all 8 pages). And have attempted every trick or "work around" mentioned in that thread, but to no avail. It appears that this is a recent problem with there latest update and I hope it gets resolved soon.
    Do you have a diff device you can try on? This sounds like a dev/gm team fix, but you can try to change devices. you should pm a gm they the ones with the yellow type. You have to be on the full site to send/recive pms

    Leave a comment:


  • siRRao
    replied
    Hi Pepper.
    Same for me since today.
    Kabam, what is happening here?
    Funny thing is that for "The Hobbit" my old password still works but for logging in to kabam.com I have to use the new one.
    Looks for me like a big synch problem.
    Please fix this ASAP!

    Leave a comment:


  • PepperNoose
    replied
    Hello canadianK.

    I have tried that as well. After I completed the tutorial I switched to kay59. I clicked on the gear option and then Kabam ID login. Still same thing happening. I just read the other thread (all 8 pages). And have attempted every trick or "work around" mentioned in that thread, but to no avail. It appears that this is a recent problem with there latest update and I hope it gets resolved soon.

    Leave a comment:


  • Canadiank
    replied
    Originally posted by PepperNoose View Post
    I have recently purchased a new Android tablet, as my iPhone4 has been severely damaged and I had to have a device to play my all time favorite game KoC:B4tN. Unfortunately, after I downloaded the app It will not allow me to login in with my Kabam ID.

    I am using a Nexus7 (2013) with Kitkat 4.4.2 Android OS.
    My email is [email protected]
    My username is PepperNoose
    Server : Kay 59.

    I have submitted a ticket to kabam, with no reply other than automatic response
    Ticket number : 02291974

    I have reset my password 2x. I have deleted And uninstalled over 5x, I even went as far as factory resetting my device.

    After downloading I complete the tutorial, and try to sign in with my above info. I click log in and the screen disappears and it acts as if the game is loading, only to be interrupted again by the log in screen. I then try again with same info.. Login screen disappears and acts as it's loading and back to the log in screen again. I have tried logging in this way over 20x but the screen always pops back up.

    I am entering the correct password, because if I do not enter it correctly a message pops up stating the password and I'd do not match. When I enter the password correctly if does as stated above, the screen disappears, game seems to start to load, then login screen pops back up.

    Please help me resolve this issue. I have spent a lot of time and money on this game, and have made some awesome friends. I would like to continue to play, as I cannot imagine a life without Camelot.

    Thanks for the help,
    PepperNoose
    Hi there after you delete game and do the tutorial switch to your world before you enter your info, that seems to be the kicker for this for some reason. If

    Leave a comment:


  • Guest's Avatar
    Guest started a topic HELP! Log-in issue!

    HELP! Log-in issue!

    I have recently purchased a new Android tablet, as my iPhone4 has been severely damaged and I had to have a device to play my all time favorite game KoC:B4tN. Unfortunately, after I downloaded the app It will not allow me to login in with my Kabam ID.

    I am using a Nexus7 (2013) with Kitkat 4.4.2 Android OS.
    My email is [email protected]
    My username is PepperNoose
    Server : Kay 59.

    I have submitted a ticket to kabam, with no reply other than automatic response
    Ticket number : 02291974

    I have reset my password 2x. I have deleted And uninstalled over 5x, I even went as far as factory resetting my device.

    After downloading I complete the tutorial, and try to sign in with my above info. I click log in and the screen disappears and it acts as if the game is loading, only to be interrupted again by the log in screen. I then try again with same info.. Login screen disappears and acts as it's loading and back to the log in screen again. I have tried logging in this way over 20x but the screen always pops back up.

    I am entering the correct password, because if I do not enter it correctly a message pops up stating the password and I'd do not match. When I enter the password correctly if does as stated above, the screen disappears, game seems to start to load, then login screen pops back up.

    Please help me resolve this issue. I have spent a lot of time and money on this game, and have made some awesome friends. I would like to continue to play, as I cannot imagine a life without Camelot.

    Thanks for the help,
    PepperNoose
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