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Can Not Login

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  • Can Not Login

    If Kabam has changed the way we are able to log in to multiple accounts with the same device, I'm done for good. I've had it with them changing everything about the game with no apparent benefit to anyone. Best of luck!

  • #2
    I'm having the same problem. It keeps telling me I've used in invalid email address despite that fact its correct. Is the same with you?

    Comment


    • #3
      FIX THIS!!!

      Still cant log in.

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      • #4
        Removied the app...reinstalled it...got the tutorial and then when you wanna log in with an excisting account you get the same crap!

        FIX THIS ASAP!!

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        • #5
          Kabam fix the log in failure

          Havent been able to log in for like 8 hours now

          Wtf is going on! Reinstalling the app doesnt work so it must an error on your side.

          Comment


          • #6
            same here, cant get past the loading screen and its asking for the password

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            • #7
              Same as above

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              • #8
                The workaround is to delete/reinstall the app TWICE, going through tutorial twice as well. After the second tutorial, you're back to "only" having to log in 2-3 times before it finally accepts it.
                Science Journalism

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                • #9
                  Seems latest update screws this up. To get around it, download/reinstall/tutorial, which prior to this upgrade meant you usually had to log in 3 times (wish they'd address THAT too). Now that loop seems infinite. After trying to log in after first tutorial, delete/download/reinstall a SECOND time, go through the tutorial again (really wish we had a "skip" button here...), then the normal 2-3 login attempts will work again.
                  Science Journalism

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                  • #10
                    I got the same problem, i couldn't login . It was said wrong password

                    Comment


                    • #11
                      A few reinstalls fixed it for me took me 2 times I had to go thogh to tutorial twice before it worked like normal keep trying if it don't work you gotta mail support

                      Comment


                      • #12
                        Originally posted by Outcast_hitman View Post
                        The workaround is to delete/reinstall the app TWICE, going through tutorial twice as well. After the second tutorial, you're back to "only" having to log in 2-3 times before it finally accepts it.
                        Yup that's what I had to do worked for me hope this helps

                        Comment


                        • #13
                          I dont think the reinstall is a solution cause already took more than 5 reinstalls. Android and iOS devices both failed. Fix this quickly.

                          Comment


                          • #14
                            6 accounts inaccessible!

                            Me too.

                            Turned on 7 devices...and six had me kicked out of my account. They *did* show my registered email addy already prefilled in when I tried to login. But the login screen just loops as others reported. I've already deleted and reinstalled many times on all the devices so the "work around" mentioned above ain't working for me.

                            If Kabam were as evil as google I might suspect shenanigans...this being the last day of the month, and this login day being the one that gets the juicy payoff in the daily login calendar dealio. But Kabam's level of intentional mischief (and their technical competence apparently) is dwarfed by the Goog.

                            Anyway...no Kabam personnel have weighed in on this thread (kinda typical...sigh...) and I didn't even get an autoresponse to the trouble ticket I submitted (from the one account that wasn't kicked off). That is not typical...I usually get a boilerplate 100% NON-helpful autoresponse within a few hours, to which I reply. Then a day or two later I get an actual response which generally indicates the rep did NOT read my original query, but depicts a helpful and cheerful face ("if I understand you correctly..." lol).

                            Come on Kabam, please remember your recent statements about wanting to be more responsive.

                            And while you're at it...what is with the pre-game popup for the Crimson Mage? It will NOT go away and requires force stopping the game...a big pita. It is the SAME glitch as the previous Imperial Guard pre-game advertisement and it is shocking that 1. your coders didn't learn from that problem and 2. that someone in your shop hasn't already noticed the Crimson Mage popup is corrupted and simply pull it off the network.
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                            • #15
                              I'm dead in the water...cannot login to six of my seven accounts...on the last day of the monthly calendar...so this glitch means the final grand prize for daily logins won't be had by me. Kabam...you picked the worst possible day to glitch like this. No response to this thread from the Kabam folks?
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