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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Kabam listen to your loyal members ... They are leaving in droves.....

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  • Canadiank
    replied
    [QUOTE=Lance1_top20killer;1558201]I didn't know so many people had issues with support I never have so I guess I taking it for granted[/

    Tbh I didn't think there was so many people having issues with support aswell I have ussully always got a answer but they some times appear in my spam folder for some reason

    Leave a comment:


  • Mugg_18
    replied
    Quit myself today due to a generic response from Kabam over a day after my account was reset to a newbie. The generic response was how to reset my password. I specifically mentioned in my ticket lodgement that I could log into the account i.e the password worked. However my account was now a brand new player.

    Wrote back straight away over 2 days later Kabam lost another player, Itunes refunded me again (took them only a few hours) - this time I am putting my refund into another game and not back into this game. 3 refunds due to Kabam errors is enough.

    Bye everyone.

    Leave a comment:


  • Slaughter07
    replied
    I didn't know so many people had issues with support I never have so I guess I taking it for granted

    Leave a comment:


  • Lord_Business
    replied
    Originally posted by toporsh View Post
    I thought our agreement level was topped out at 250%?
    They must of forged the gear to bump up the %

    Leave a comment:


  • toporsh
    replied
    I thought our agreement level was topped out at 250%?

    Leave a comment:


  • ___Agrippa___
    replied
    Originally posted by KingBaratheon View Post
    Bumping this thread...just to highlight a point. Kabam - you guys killed this game. Players didn't leave, you forced them to quit.
    agreed 255%

    Leave a comment:


  • KingBaratheon
    replied
    Originally posted by Stangluver44 View Post
    I couldn't agree more. THE BS responses from service, from Kabam in general, and the fact they ignore issues with their own game. As a company forecasting 550-650 mil in revenue it's a joke. Their response time took 6 days last time, and that was after I followed up with a screen shot of the previous ticket. Troops still disappear from hitting wilds, an issue over two years now. Forging is laughable, concept is great killed by greed. Chests pay minimal amount almost 99.9% of time. They claim chance, which is no guarantee. Resources disappear. This game has survived because of the PLAYERS not you Kabam. Just fyi. And the droves are leaving, or in most cases stopped spending. Been here for 2.5 years, and I have to say, you all killed your own game. There is markup and a service you provide. In exchange costumers have to receive a value. If that value is not achieved, well then costumers leave. Stangluver44_BH Merlin12
    Bumping this thread...just to highlight a point. Kabam - you guys killed this game. Players didn't leave, you forced them to quit.

    Leave a comment:


  • Stangluver44
    replied
    Agree

    I couldn't agree more. THE BS responses from service, from Kabam in general, and the fact they ignore issues with their own game. As a company forecasting 550-650 mil in revenue it's a joke. Their response time took 6 days last time, and that was after I followed up with a screen shot of the previous ticket. Troops still disappear from hitting wilds, an issue over two years now. Forging is laughable, concept is great killed by greed. Chests pay minimal amount almost 99.9% of time. They claim chance, which is no guarantee. Resources disappear. This game has survived because of the PLAYERS not you Kabam. Just fyi. And the droves are leaving, or in most cases stopped spending. Been here for 2.5 years, and I have to say, you all killed your own game. There is markup and a service you provide. In exchange costumers have to receive a value. If that value is not achieved, well then costumers leave. Stangluver44_BH Merlin12

    Leave a comment:


  • Kabam listen to your loyal members ... They are leaving in droves.....

    Kabam .. Your not listening to your loyal members ..
    I have been here from the beginning,, from Lance the first world , I went to kay2 day one,, I have been a loyal member of Kay2 and Kabam....... But I have to say I'm utter disgusted in the treatment from your so called customer support staff for over a year now and I as well as so many have HAD ENOUGH ....... I have bear through it will no more ... I want a real personal to address my problems...... I have spent the 1000$ + on this game in good faith you Kabam are true to your words and frankly I have been nothing but ripped off and I'm utter discus termed in your reps once to me over the last four complains I have made .. With noooooo retune of what was taken ,, no sorry ,, just folded your ticket is closed ... I have lost 100,000 of thousands of troops ... I have had my city forced open ,, while off line and before you start with the server and your wifi rubbish ,, let I reminded you I'm not a noob,, I know this game like the back of my hand ,, and I've had enough ,, I have screen shoots of everything to prove my complaint of missing items troops gems chests and you have basically called me a lier ,, yet I've seen replies to other members with no proof and they are handed a golden plater of replaced items ..... Ill site case numbers Just form the last few months # 01954978.....# 01959046 and most recent # 02247324...... I have screen shoots as proof,, I have affidavits as proof from fellow member that witnessed it all,, and now I want you to do something about it ...... If I buy your gems through apple in good faith you provide a service to me ,THEN DO WHAT YOU CLAIM YOUR GAME DOSE ON APPLE APP WEB SITE.......you advertise for a new member of your design team and all I see is greedddddd........ I will not leave this here , I will take this further ,,, as I have all the proof I need to prove you are not providing a service to us as you state ,, and oh yes I've read your teams and conditions ,, they mean nothing,, YOU ARE LOSING members BY THE DAY ,, I don't want a post in here ,, you know contact me on my email on the game or my personal one you have that ,,, but I personally will be taking this up with a third party site unless I have all my complaints heard and fixed ASAP... Trust me I'm not the only one ... I'm just the one with the big enough you know what to complain to this forum ...... I'm amazed you do not see this ,or get it ,, but I want some one higher up to hear me ,, because your so called customer support it's not worth the loo paper I buy ,, it's a disgrace ... And if you want this removed please don't bother to send me a please remove notice ,, as my reply will be as follows .... YOUR CASE NUMBER IS CLOSED ,, sincere discussed
    TheLadyCole kay2 channy of the wicked WINTERFELL Wolves ....... FREEEEEEEDOMMMM
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