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Upkeep/food glitch

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  • Ghost___
    replied
    Might want to start a new thread about food compensation, so it's easier for people to just get their accounts fixed on this one. Without any off topic stuff. I'm sure kabam will figure out some sort of compensation eventually they are kinda slow.
    Originally posted by The Kabam Fan View Post
    How do they do that fairly Canadian? Lots of people got to double stack all their queues in all their cities as a result of this "glitch". It's a pretty big advantage in a game where time is the biggest premium. The glitched players were able to get a week of work done in a half day.

    They are giving food and gold to the glitch people and then massive amounts of speeds and fertile cyclones to everyone that didn't get the glitch so that they stand a chance to remain competitive? All of us have to file tickets for this?

    Leave a comment:

  • The Kabam Fan
    replied
    How do they do that fairly Canadian? Lots of people got to double stack all their queues in all their cities as a result of this "glitch". It's a pretty big advantage in a game where time is the biggest premium. The glitched players were able to get a week of work done in a half day.

    They are giving food and gold to the glitch people and then massive amounts of speeds and fertile cyclones to everyone that didn't get the glitch so that they stand a chance to remain competitive? All of us have to file tickets for this?

    Leave a comment:

  • Canadiank
    replied
    If you email support they will replace the food and gold lost

    Leave a comment:

  • MistyMountain
    replied
    Hi Kanoon:

    the reinstall helps however, our alliance was greatly effected. No one was able to train troops we missed two train a thons. Those members that weren't hit with this on Easter we effected on Monday. Personally, on behalf of all of the players in all of the worlds I think Kabam needs to give us food and gold to replace the massive amounts lost and maybe some extra easter baskets as this interfered with many players. Players are upset. There are multiple threads of complaints. Provide some compensation for this glitch.

    Leave a comment:

  • Ghost___
    replied
    1. Hard restart Turn your device Off/On and then try to load the app.

    2. Switching ‘Airplane Mode’ on and off.This resets your WiFi or 3G/4G connection and can directly address the issue you are experiencing. To do so, exit the Kingdom of Camelot: Battle For the North app and tap on 'Settings' > 'Airplane Mode' (tap twice to turn it 'on' and 'off'). Then go back to the KoM app to complete theprocess.

    3. Turn off your 3G/4G connection and try to play only on Wi-Fi or vice versa.

    4. IF you have linked your account to Kabam.com and received your Gems for doing so, please delete and re-install the app. You can delete the app by tapping and holding the KoC App icon until it jiggles, then tap the 'X.'Once you have re-loaded the app, you can access your account by doing the following: Enter the game > Tap on your player name > Tap the Settings Icon in the upper right hand corner > Kabam ID > Enter your Kabam e-mail and password

    5. If you are receiving a Network error and you have a Kabam account, make sure your password does not include any special characters ([email protected]#$%^&*). If you do, please go tothis link to change your password: http://www.kabam.com/password_resets/new

    Leave a comment:

  • Ghost___
    replied
    Screen cap the glitched time just to show there is some sort of glitch, since im not a Kabam employee or in any way affiliated with them besides playing KOC so i cant compensate any resources or anything else lose...i wish i could but cant. All I can say is follow the trouble shooting steps and if those dont work keep emailing kabam support
    Originally posted by sagedil View Post
    This is ridiculous.....nothing to screencap......this is all you have said about this? Can't participate in might tournament.....been waiting forever for elevation competition, now I can't participate.....what are you going to do to compensate us for this. Been playing for over a year and a half, put up with so much.....just about done with this.

    Leave a comment:

  • sagedil
    replied
    This is ridiculous.....nothing to screencap......this is all you have said about this? Can't participate in might tournament.....been waiting forever for elevation competition, now I can't participate.....what are you going to do to compensate us for this. Been playing for over a year and a half, put up with so much.....just about done with this.

    Leave a comment:

  • Ghost___
    replied
    no it does not fix the idol population
    Originally posted by Kanoona View Post
    Does it also fix the idol population issue as well?

    Leave a comment:

  • Canadiank
    replied
    I have members who it won't fix for them

    Leave a comment:

  • SupergirlHA
    replied
    It's happening again reinstalled twice n still can't hold food or claim daily log in prize

    Leave a comment:

  • Kanoona
    replied
    Okay,

    Thanks for the information everyone, we are currently investigating this occurrence and will post when we have more information.

    Leave a comment:

  • Alien8
    replied
    Originally posted by Kanoona View Post
    Does it also fix the idol population issue as well?

    That's just my experience. The idle pop and everything went back to normal for me. I do have members that have been unsuccessful at fixing it and others who did nothing and the glitches stopped on its own.

    Leave a comment:

  • Kanoona
    replied
    Does it also fix the idol population issue as well?

    Leave a comment:

  • Alien8
    replied
    Originally posted by Ghost___ View Post
    If your game time is different like canadia posted and your food goes missing delete and re-install will fix the issue
    My issue fixed simply by shutting down the app and my phone then restarting. It did not restore the missing food tho of course.

    Leave a comment:

  • Ghost___
    replied
    If your game time is different like canadia posted and your food goes missing delete and re-install will fix the issue

    Leave a comment:

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