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Upkeep/food glitch

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  • #46
    Originally posted by SupergirlHA View Post
    What Bout the hundreds of mil in food lost
    I was bank for my alliance and lost billions in food. it effected most of our mini banks too so the entire alliance was wiped out of food during a train a thon.

    Comment

    • #47
      Thx ghost I'll let alli know

      Comment

      • #48
        Let me know if re-install fixes this or not please.

        Comment

        • #49
          It does Kanoona

          Comment

          • #50
            If your game time is different like canadia posted and your food goes missing delete and re-install will fix the issue

            Comment

            • #51
              Originally posted by Ghost___ View Post
              If your game time is different like canadia posted and your food goes missing delete and re-install will fix the issue
              My issue fixed simply by shutting down the app and my phone then restarting. It did not restore the missing food tho of course.

              Comment

              • #52
                Does it also fix the idol population issue as well?

                Comment

                • #53
                  Originally posted by Kanoona View Post
                  Does it also fix the idol population issue as well?

                  That's just my experience. The idle pop and everything went back to normal for me. I do have members that have been unsuccessful at fixing it and others who did nothing and the glitches stopped on its own.

                  Comment

                  • #54
                    Okay,

                    Thanks for the information everyone, we are currently investigating this occurrence and will post when we have more information.

                    Comment

                    • #55
                      It's happening again reinstalled twice n still can't hold food or claim daily log in prize

                      Comment

                      • #56
                        I have members who it won't fix for them

                        Comment

                        • #57
                          no it does not fix the idol population
                          Originally posted by Kanoona View Post
                          Does it also fix the idol population issue as well?

                          Comment

                          • #58
                            This is ridiculous.....nothing to screencap......this is all you have said about this? Can't participate in might tournament.....been waiting forever for elevation competition, now I can't participate.....what are you going to do to compensate us for this. Been playing for over a year and a half, put up with so much.....just about done with this.

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                            • #59
                              Screen cap the glitched time just to show there is some sort of glitch, since im not a Kabam employee or in any way affiliated with them besides playing KOC so i cant compensate any resources or anything else lose...i wish i could but cant. All I can say is follow the trouble shooting steps and if those dont work keep emailing kabam support
                              Originally posted by sagedil View Post
                              This is ridiculous.....nothing to screencap......this is all you have said about this? Can't participate in might tournament.....been waiting forever for elevation competition, now I can't participate.....what are you going to do to compensate us for this. Been playing for over a year and a half, put up with so much.....just about done with this.

                              Comment

                              • #60
                                1. Hard restart Turn your device Off/On and then try to load the app.

                                2. Switching ‘Airplane Mode’ on and off.This resets your WiFi or 3G/4G connection and can directly address the issue you are experiencing. To do so, exit the Kingdom of Camelot: Battle For the North app and tap on 'Settings' > 'Airplane Mode' (tap twice to turn it 'on' and 'off'). Then go back to the KoM app to complete theprocess.

                                3. Turn off your 3G/4G connection and try to play only on Wi-Fi or vice versa.

                                4. IF you have linked your account to Kabam.com and received your Gems for doing so, please delete and re-install the app. You can delete the app by tapping and holding the KoC App icon until it jiggles, then tap the 'X.'Once you have re-loaded the app, you can access your account by doing the following: Enter the game > Tap on your player name > Tap the Settings Icon in the upper right hand corner > Kabam ID > Enter your Kabam e-mail and password

                                5. If you are receiving a Network error and you have a Kabam account, make sure your password does not include any special characters ([email protected]#$%^&*). If you do, please go tothis link to change your password: http://www.kabam.com/password_resets/new

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