Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Troops abandoning me to stay in the wilds

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Troops abandoning me to stay in the wilds

    Anybody else ever notice in trying to rush through 200 wild attacks a day that some marches hang at zero seconds? Your rally point shows fewer marches than the max, but it won't let you send out another attack because you're at your attack limit? Kabam swears this never happens.

    I am now up over 150 Million might lost to this bug, multiple cases getting closed with no restitution, always claiming troop mechanics are working properly. I just entered yet another case for 60mm lost, and this time I'm pretty sure I've got ironclad screen evidence that the game mechanics are not working properly. Check out the attached, notice there are MULTIPLE marches showing open with the same knight? In each case, there's a zero second "returning" march. That zero second hangs forever. If I refresh game, it's gone, but so are those troops, and so is that might. I also attached WeeZeeWig's data on me, independently corroborating that either this is a bug, or I'm the stupidest fighter in the game to be blowing huge might on my 200/day wild attacks. I'm not even sure you could kill that much off using single-digit knights.


  • #2
    Apparently I'm not allowed to post attachments. The screen shot is available at *****please do not post links****.

    Would love someone from Kabam to explain how this can happen when troop mechanics are working perfectly and my might is dropping like crazy. Seems kind of pointless to try to acquire and level up knight gear if it's costing me ridiculous amounts of troops through this friggin' bug.
    Science Journalism

    Comment


    • #3
      Originally posted by Outcast_hitman View Post
      Apparently I'm not allowed to post attachments. The screen shot is available at ***Link removed***.

      Would love someone from Kabam to explain how this can happen when troop mechanics are working perfectly and my might is dropping like crazy. Seems kind of pointless to try to acquire and level up knight gear if it's costing me ridiculous amounts of troops through this friggin' bug.
      Never experienced it or new about this one lol

      Comment


      • #4
        Originally posted by Canadiank View Post
        Never experienced it or new about this one lol
        Tends to happen whenever I've got a maxed out rally point, and as a march returns the counter displaying open marches drops by one. If I immediately try to attack, I might get an error message saying I'm at my attack limit. I think it depends on connection speed, because what I think is happening is I've interrupted the 3-step update of return the knight/return the troops/credit the resources. From that point on, it might only show, for example, 9 marches towards my 10, but it won't let me send a 10th march. If I view open marches in the rally point, there will be one orphaned "return" at zero seconds. That one indefinitely burns one of my available marches, keeps my troops out of the castle. Doesn't ever go away unless I log out or refresh, at which point I get my available march back, but the troops are gone.

        If you check the link to the screen shot, you'll see that even though I don't get my troops, it did manage to give me my knight back--I've got the same knight showing assigned to two different marches at the same time.

        Really ticks me off because if I'm in a hurry to get my 200/day wild attacks in, I send out T3/4/5, so it costs me 5mm-7mm per occurrence. When I try to minimize the losses and only march T1, it takes forever to complete all those attacks.
        Science Journalism

        Comment


        • #5
          If you need to post pictures on the Forums, the easiest way to do this is to upload them to an image hosting site such as Imgur and copy and paste the BBC Code in your post it will look like this: [IMG]linkylinklink[/IMG]

          I went ahead and added the photo to your first post for you. Please private message me anymore screen shots you have of this and I will look into it for you.

          Comment


          • #6
            Originally posted by Kanoona View Post
            If you need to post pictures on the Forums, the easiest way to do this is to upload them to an image hosting site such as Imgur and copy and past the BBC Code in your post it will look like this: [IMG]linkylinklink[/IMG]

            I went ahead and added the photo to your first post for you. Please private message me anymore screen shots you have of this and I will look into it for you.
            I'm a gamer too and I realize how tough it is to actually admit a problem, but in the interest of fairness to all players I'm gonna continue to think kabam is terrible.

            Comment


            • #7
              Originally posted by Spize View Post
              I'm a gamer too and I realize how tough it is to actually admit a problem, but in the interest of fairness to all players I'm gonna continue to think kabam is terrible.
              Where I disagree is the fourm mods do help they have a tough plate when the dev team gltiches up

              Comment


              • #8
                Originally posted by Kanoona View Post
                If you need to post pictures on the Forums, the easiest way to do this is to upload them to an image hosting site such as Imgur and copy and paste the BBC Code in your post it will look like this: [IMG]linkylinklink[/IMG]

                I went ahead and added the photo to your first post for you. Please private message me anymore screen shots you have of this and I will look into it for you.
                I sent multiple shots related to case 02205360 though the one you edited in I think sufficiently illustrates that there IS a problem which has been denied many many times on other cases. You can't have a knight on more than one march or on a march while also assigned a duty. That shot shows this happening twice. I've got dozens and dozens of instances where it has happened. I don't like losing full marches, but it's not a random occurrence--I can make it happen with just a little bit of effort, all it takes is maxing out a rally point to full marches, then trying to send out a new march right away when the first march returns. Keep cycling them back out and after a few tries you'll run into a case where slight delay in server response will orphan one of those marches and the troops are gone forever.

                Especially frustrating is the fact that I've even bounced this off a few developer friends (I work for a large software company) and they've suggested a pretty straightforward probable cause and easy workaround. It's basic programming that when doing a series of events in a chain that you don't want broken, you try to do the most important ones first and don't commit/save until the last is done. Your code appears to be trying to do three things upon return of a march--return the knight to available status, deposit any resources, return the troops to available status (and recalculate player's might). Which one do you think is most important? Guess which one happens last? Guess where along the process the update(s) are saved?
                Science Journalism

                Comment


                • #9
                  Originally posted by Outcast_hitman View Post
                  Tends to happen whenever I've got a maxed out rally point, and as a march returns the counter displaying open marches drops by one. If I immediately try to attack, I might get an error message saying I'm at my attack limit. I think it depends on connection speed, because what I think is happening is I've interrupted the 3-step update of return the knight/return the troops/credit the resources. From that point on, it might only show, for example, 9 marches towards my 10, but it won't let me send a 10th march. If I view open marches in the rally point, there will be one orphaned "return" at zero seconds. That one indefinitely burns one of my available marches, keeps my troops out of the castle. Doesn't ever go away unless I log out or refresh, at which point I get my available march back, but the troops are gone.

                  If you check the link to the screen shot, you'll see that even though I don't get my troops, it did manage to give me my knight back--I've got the same knight showing assigned to two different marches at the same time.

                  Really ticks me off because if I'm in a hurry to get my 200/day wild attacks in, I send out T3/4/5, so it costs me 5mm-7mm per occurrence. When I try to minimize the losses and only march T1, it takes forever to complete all those attacks.
                  Have you tried only sending like 500-1000 troops I know the issue shouldn't happen but it would reduce losses when it dose occure

                  Comment


                  • #10
                    Originally posted by Canadiank View Post
                    Have you tried only sending like 500-1000 troops I know the issue shouldn't happen but it would reduce losses when it dose occure
                    That would certainly minimize the losses to the bug, but sending a full march minimizes the battle losses. If I send 1k T1 and the rest T4/5, I rarely even lose all those T1 (attacking up to lvl 10 wilds). If I send 2k T1, I'm lucky if I get back 500 sometimes. It's just a matter of whether I prefer to lose more troops 100% of the time by design, or lose many more times that amount to a bug that, in theory, should restore my losses. It's also avoidable, as long as I'm not really trying to use the full benefits of the rally point that I gemmed up to support more/larger marches.
                    Science Journalism

                    Comment


                    • #11
                      Same thing happened to me, reported on case #02212769.

                      Comment


                      • #12
                        And again today, twice, case 02215604. I'm losing might to this friggin' bug faster than I can train it.

                        Comment


                        • #13
                          Originally posted by ChanS View Post
                          Same thing happened to me, reported on case #02212769.
                          Well, at least one of my cases got an official response:

                          Greetings,

                          Thank you for contacting Battle for the North Support. If I understand correctly you seem to have had some issues with marches. As a fellow player I can relate to the day-to-day challenges of maintaining control over such a vast Empire.

                          For future reference, you may want to keep an eye on the Bugs and Known Issues forums, as updates to this may appear there. You can find those at http://community.kabam.com/forums/fo...d-Known-Issues. While we do not always communicate it, we are continuously fixing bugs and glitches that are brought to our attention by players. To keep the community better informed, we will more frequently update players about the progress being made and will be introducing fixes in upcoming versions.

                          In this particular case, I have reviewed your recent marches and it appears that the flow and mechanics of your Troops are working correctly.

                          It's thanks to players like yourself that we can make Kingdoms of Camelot: Battle for the North the great game it is. We are always striving to make Kingdoms of Camelot a more enjoyable experience based on player feedback and reports.

                          If you have any other questions or concerns, please do not hesitate to contact us. Take care!


                          -KOC Battle for the North Support


                          The flow and mechanics are working correctly? Bovine feces. I sent a screen shot showing the same knight out on two different marches simultaneously, one of which was "returning" at zero seconds, which is the one I lost. Those troops never made it back, and my might loss according to weezeewig is substantially higher than can be accounted for in battle logs. That response is a form letter response, complete rubbish, not even remotely factual.

                          Comment


                          • #14
                            Logged another occurrence, case 02271408, complete with screen shots showing two simultaneous marches with the same knight, the battle report, and before/after shots showing my might dropped by the value of the surviving troops. The only responses I've gotten now are closing out my two previously reported cases. No troops, no acknowledgement of their liability.

                            Most problems in life boil down to stupid or evil. Stupid doesn't know right from wrong, evil does and chooses not to do right. I wonder which of the two Kabam support falls into.

                            Comment


                            • #15
                              Originally posted by ChanS View Post
                              Logged another occurrence, case 02271408, complete with screen shots showing two simultaneous marches with the same knight, the battle report, and before/after shots showing my might dropped by the value of the surviving troops. The only responses I've gotten now are closing out my two previously reported cases. No troops, no acknowledgement of their liability.

                              Most problems in life boil down to stupid or evil. Stupid doesn't know right from wrong, evil does and chooses not to do right. I wonder which of the two Kabam support falls into.
                              I don't know why I even bother. 02271408 closed out by Quentin, claims it's a duplicate of 02215604. No kidding, that's why the first sentence of the case was "this is a new occurrence of a previously reported issue and not a duplicate report". So if there's no response on the first case, and I lose more and more troops on marches not reported on that case, how am I supposed to get them back?

                              Oh, that's right--the game mechanics are working perfectly, the delicate balance of the game remains protected, and all is right in the world, so I will never be compensated for my losses. Where in the world does Kabam get customer service personnel from, terminated cable company employees?

                              Comment

                              Working...
                              X