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Cities automatically opening up and knights automatically unassigning. URGENT JESSE

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  • #46
    Originally posted by Henry_G18 View Post
    Appreciate your feedback mate. I have just double checked my reports and also tested the issue of knights assigning and unassigning. When I was zeroed I still had 4k plus gold in troop city. I have also just tested if having less than 5k gold will cause unassigning. 2 cities had 20k gold and 3rd city had 2k gold. All was assigned with 250 knights and 500 gold was deducted gradually. The 3rd city with 2k gold does not cause knights to unassign but instead deducts 500 gold as well. So my Marshall was not unassigned by default.


    No I dont open and close frequently. I have checked it a few times yesterday and also before I went to bed to make sure I was closed. It's just really " coincidental " that everytime I'm glitched open and unmarshalled, someone would so happen be sending a wave to attack me.

    Let's see if Kabam will take responsibility and reply.
    I agree that is strange but mabey try to keep gold in troop city incase you do glitch open we know that happens but if you do glitch open your knight will be on try to keep atlest 5m gold at alll times

    Comment


    • #47
      Originally posted by Canadiank View Post
      I agree that is strange but mabey try to keep gold in troop city incase you do glitch open we know that happens but if you do glitch open your knight will be on try to keep atlest 5m gold at alll times
      If knights can be unmarshalled, even keeping 5mil gold at all times may not help. It still does not cover the fact that it is not the first time I had been glitched and zeroed. It's obvious that there is an issue here and I lost so much might earlier due to a fault of not mine.

      So I'm still waiting for Kabam to respond to this. Now would be the perfect time to respond since they just 'posted about listening to their customers'.

      Comment


      • #48
        Cross reinforce all cities with troops if possible.

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        • #49
          Will not let this issue die until I get a response from Kabam

          Comment


          • #50
            HA! this is an OLD bug too!!

            This has happened to me once, as well as members of my alliance a number of times as well. I'm not sure which is more concerning, that it hasn't been fixed yet, or that Kabam is so completely unapologetic about this.
            Yeah, "send us attack reports, and maaaaaaaybe we will replace SOME of your troops"

            Honestly, worse company BY FAR that I have ever come across as a consumer of any product or service

            -Merlin G9 (retired)


            Originally posted by Holfden View Post
            I need to get in contact with a member of Kabam.

            I recently experienced a bug with Merlin madness where the prizes paid out were not on the list of prizes (not even the bad rewards were being paid out) all this cost me around 2000-3000 gems. The issue was dealt with and immediately after the issue was dealt with my city automatically opens up and i get zeroed within minutes.

            Now I am not making accusations and the point of this post is not to. (Although i have strong suspicions)

            So can Jesse or ANY Kabam employee please look into this issue.

            I want my troops back. ALL 63.2MILLION OF THEM, especially considering i lost 2000-3000 gems due to a bug it is ONLY fair to grant me the troops back at least.

            The two subsequent report numbers show my troops before i was zeroed and that i had gold present...meaning my knight was not unassigned due to lack of gold IF Kabam accuses me of making a user mistake by forgetting about my city being open. (My knights are always assigned to marshal 24/7.

            45340417 - shows full army
            45340776 - shows i had gold in my city

            I am not going to write down all 78 attack reports, it will take me a very long time (Unless request specifically)

            So please Jesse or anyone else look into this issue and respond. It would also be appreciated if a more private forms of communication between Jesse or anyone else can be set up as there are more details to discuss which i can not do here publicly.

            Kind regards
            H.O.L.F (Pendragon 16)

            Comment


            • #51
              I personally think this "glitch" is intentional on Kabams part. Either that or they don't mind it being there at all and are intentionally not fixing it. I lean toward the former. I think they're relying on the gamer to be mad at first when this happens to him/her, but then the gamer calms down and realizes that they don't want to give up their friendships and have invested too much time and money to quit. Therefore in order for the gamer to be competitive again they must buy more troop chests to replenish what was STOLEN FROM THEM and Kabam wins. It might be giving Kabam too much credit, but I wouldn't put anything past these con artists.

              Comment


              • #52
                This glitch happened to one of my alli members. He got a refund on all gems bought and now does not gem.

                Comment


                • #53
                  I think it is a coding glitch. I think when u set to close the server is not always responding to the command.

                  Comment


                  • #54
                    Originally posted by WarriorMaiden View Post
                    I think it is a coding glitch. I think when u set to close the server is not always responding to the command.
                    Yes it is a coding glitch indeed.

                    It happened to a few of my alliance members aswell a few times in the last couple of months.
                    I suggested them, that when they close their gates, to "force app refresh". If after the app refresh the gates are still closed it's all good. Force app refresh can be found by clicking on your name while being in your city --> hit the questionmark --> force app refresh.

                    regards, Bierkes, hengist29

                    Comment


                    • #55
                      Yea this "GLITCH" has now happen to me also.

                      Comment


                      • #56
                        if kabam can only give limited might back after glitch, they should reduce the might back to limit where they can compensate. otherswise just give the damn might back of player loses!!

                        Comment


                        • #57
                          Yes,

                          it has happened to me before. Loss over 400mm.


                          Regards,

                          Player: Lky
                          Alliance: Wicked
                          Server: Merlin 50

                          Comment


                          • #58
                            Originally posted by Damian LKY View Post
                            Yes,

                            it has happened to me before. Loss over 400mm.


                            Regards,

                            Player: Lky
                            Alliance: Wicked
                            Server: Merlin 50
                            I lost 3.2 billion might due to this glitch. I have a case ticket in and I'm still awaiting reply.

                            Comment


                            • #59
                              Originally posted by Bigred_dgaf View Post
                              I lost 3.2 billion might due to this glitch. I have a case ticket in and I'm still awaiting reply.
                              Geez thats heaps. What world was that in?

                              Comment


                              • #60
                                Originally posted by Noob_5PNLBVQ View Post
                                Geez thats heaps. What world was that in?
                                Mordred 70

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