Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Cities automatically opening up and knights automatically unassigning. URGENT JESSE

  • Filter
  • Time
  • Show
Clear All
new posts

  • #46
    Originally posted by Henry_G18 View Post
    Appreciate your feedback mate. I have just double checked my reports and also tested the issue of knights assigning and unassigning. When I was zeroed I still had 4k plus gold in troop city. I have also just tested if having less than 5k gold will cause unassigning. 2 cities had 20k gold and 3rd city had 2k gold. All was assigned with 250 knights and 500 gold was deducted gradually. The 3rd city with 2k gold does not cause knights to unassign but instead deducts 500 gold as well. So my Marshall was not unassigned by default.

    No I dont open and close frequently. I have checked it a few times yesterday and also before I went to bed to make sure I was closed. It's just really " coincidental " that everytime I'm glitched open and unmarshalled, someone would so happen be sending a wave to attack me.

    Let's see if Kabam will take responsibility and reply.
    I agree that is strange but mabey try to keep gold in troop city incase you do glitch open we know that happens but if you do glitch open your knight will be on try to keep atlest 5m gold at alll times


    • #47
      Originally posted by Canadiank View Post
      I agree that is strange but mabey try to keep gold in troop city incase you do glitch open we know that happens but if you do glitch open your knight will be on try to keep atlest 5m gold at alll times
      If knights can be unmarshalled, even keeping 5mil gold at all times may not help. It still does not cover the fact that it is not the first time I had been glitched and zeroed. It's obvious that there is an issue here and I lost so much might earlier due to a fault of not mine.

      So I'm still waiting for Kabam to respond to this. Now would be the perfect time to respond since they just 'posted about listening to their customers'.


      • #48
        Cross reinforce all cities with troops if possible.


        • #49
          Will not let this issue die until I get a response from Kabam


          • #50
            HA! this is an OLD bug too!!

            This has happened to me once, as well as members of my alliance a number of times as well. I'm not sure which is more concerning, that it hasn't been fixed yet, or that Kabam is so completely unapologetic about this.
            Yeah, "send us attack reports, and maaaaaaaybe we will replace SOME of your troops"

            Honestly, worse company BY FAR that I have ever come across as a consumer of any product or service

            -Merlin G9 (retired)

            Originally posted by Holfden View Post
            I need to get in contact with a member of Kabam.

            I recently experienced a bug with Merlin madness where the prizes paid out were not on the list of prizes (not even the bad rewards were being paid out) all this cost me around 2000-3000 gems. The issue was dealt with and immediately after the issue was dealt with my city automatically opens up and i get zeroed within minutes.

            Now I am not making accusations and the point of this post is not to. (Although i have strong suspicions)

            So can Jesse or ANY Kabam employee please look into this issue.

            I want my troops back. ALL 63.2MILLION OF THEM, especially considering i lost 2000-3000 gems due to a bug it is ONLY fair to grant me the troops back at least.

            The two subsequent report numbers show my troops before i was zeroed and that i had gold present...meaning my knight was not unassigned due to lack of gold IF Kabam accuses me of making a user mistake by forgetting about my city being open. (My knights are always assigned to marshal 24/7.

            45340417 - shows full army
            45340776 - shows i had gold in my city

            I am not going to write down all 78 attack reports, it will take me a very long time (Unless request specifically)

            So please Jesse or anyone else look into this issue and respond. It would also be appreciated if a more private forms of communication between Jesse or anyone else can be set up as there are more details to discuss which i can not do here publicly.

            Kind regards
            H.O.L.F (Pendragon 16)


            • #51
              I personally think this "glitch" is intentional on Kabams part. Either that or they don't mind it being there at all and are intentionally not fixing it. I lean toward the former. I think they're relying on the gamer to be mad at first when this happens to him/her, but then the gamer calms down and realizes that they don't want to give up their friendships and have invested too much time and money to quit. Therefore in order for the gamer to be competitive again they must buy more troop chests to replenish what was STOLEN FROM THEM and Kabam wins. It might be giving Kabam too much credit, but I wouldn't put anything past these con artists.


              • #52
                This glitch happened to one of my alli members. He got a refund on all gems bought and now does not gem.


                • #53
                  I think it is a coding glitch. I think when u set to close the server is not always responding to the command.


                  • #54
                    Originally posted by WarriorMaiden View Post
                    I think it is a coding glitch. I think when u set to close the server is not always responding to the command.
                    Yes it is a coding glitch indeed.

                    It happened to a few of my alliance members aswell a few times in the last couple of months.
                    I suggested them, that when they close their gates, to "force app refresh". If after the app refresh the gates are still closed it's all good. Force app refresh can be found by clicking on your name while being in your city --> hit the questionmark --> force app refresh.

                    regards, Bierkes, hengist29


                    • #55
                      Yea this "GLITCH" has now happen to me also.


                      • #56
                        if kabam can only give limited might back after glitch, they should reduce the might back to limit where they can compensate. otherswise just give the damn might back of player loses!!


                        • #57

                          it has happened to me before. Loss over 400mm.


                          Player: Lky
                          Alliance: Wicked
                          Server: Merlin 50


                          • #58
                            Originally posted by Damian LKY View Post

                            it has happened to me before. Loss over 400mm.


                            Player: Lky
                            Alliance: Wicked
                            Server: Merlin 50
                            I lost 3.2 billion might due to this glitch. I have a case ticket in and I'm still awaiting reply.


                            • #59
                              Originally posted by Bigred_dgaf View Post
                              I lost 3.2 billion might due to this glitch. I have a case ticket in and I'm still awaiting reply.
                              Geez thats heaps. What world was that in?


                              • #60
                                Originally posted by Noob_5PNLBVQ View Post
                                Geez thats heaps. What world was that in?
                                Mordred 70