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Cities automatically opening up and knights automatically unassigning. URGENT JESSE

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  • #31
    I would also like to report this bug/ glitch that happened to me as well. 160million might gone in 1 attack due to open city and unassigned knight glitch. I have tried contacting kabam customer support regarding this issue with no answer. I know this was the glitch because my C3 I NEVER open and it was opened and zeroed and my C1 still had gold in city and it was opened with no marshal assigned and I lost 160 million might in 1 single attack. I would like to find out what exactly Kabam has planned to fix this issue and give us our troops back? Just in case someone from Kabam is reading this I will port my report numbers 40038665 and 40038302. Kabam gave me 2 million gold for my inconvience! Are you serious!!! What a slap in the face!!

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    • #32
      I have had this happen to me 3 times got zeroed once out of the 3 times lost 200 mil troops I sent a message about it twice and nothing I also know several players it has also happened to . It would be nice to get some of my troops back if not all but what would really be nice is if this glitch would be fixed so it doesn't happen again.

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      • #33
        Every morning when I log on, I always take a screen shot of my might, my gold, my knight in the marshall position and troops in my troop city. Just in case this glitch happens! I just delete the photos from the day before, but I always have proof.

        Sucks that I have to do that, but I've spent a lot of money to get my might, I don't want a hassle from Kabam when/if the glitch happens to me.

        I also have elevated cottages, so that I have taxes set at 25%, and the production is more than the cost for my 250 knight.

        I don't train in that city, so population doesn't matter. So there should be no reason for my knight to unassign himself.

        My advice is to screen shot your might, knight at marshall and gold balance, and troops every day. Have proof.....

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        • #34
          I had the same issue today any my city of solace was opened. I lost 70 million might including 36K guardians.

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          • #35
            I've still had not reply whatsoever from the support team. What exactly does kabam pay them for? Im certain if I mailed again with my number (02141262 fyi) they would tell me this ticket was closed and the problem resolved. The problem is my 113mil might is gone. My ratio is still garbage. Resolved? I think not.

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            • #36
              Just curious did any open then went to close and did not check that it was closed because of poor connectivity?

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              • #37
                Originally posted by WarriorMaiden View Post
                Just curious did any open then went to close and did not check that it was closed because of poor connectivity?
                Mine was a little different. during a tk tourney. I triple checked I was marshalled before opening and posting my coords in gc. After 4 waves I was zeroed I didn't have time to close as I was sped on. My knight was still assigned when I closed. And I certainly had gold in my city. It happened to several people in another alliance during the same tourney. And the one I spoke to hadn't had a reply from Kabam either. Appalling customer service!

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                • #38
                  This is now twice in 10 days this has happened to me.

                  Oddly it's the same players from the same alliance every time it happens to me or anyone else in my alliance.

                  Kabam says they can't help me because they don't want to be unfair to the glitching hacker that's taking advantage of this error.

                  I have lost nearly 500mil might due to this exploit and have 68mil left, unless I get my troops back and assurance the glitch is fixed, once those 65mil in might are gone, so am I

                  I will not buy might that kabam will let be hacked away.

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                  • #39
                    Originally posted by KingBaratheon View Post
                    Every morning when I log on, I always take a screen shot of my might, my gold, my knight in the marshall position and troops in my troop city. Just in case this glitch happens! I just delete the photos from the day before, but I always have proof.

                    Sucks that I have to do that, but I've spent a lot of money to get my might, I don't want a hassle from Kabam when/if the glitch happens to me.

                    I also have elevated cottages, so that I have taxes set at 25%, and the production is more than the cost for my 250 knight.

                    I don't train in that city, so population doesn't matter. So there should be no reason for my knight to unassign himself.

                    My advice is to screen shot your might, knight at marshall and gold balance, and troops every day. Have proof.....
                    Doesn't matter. I had screen shots showing my might, the attacks, and that I was closed when I logged off. They basically told me they don't care and that I should suck it up and buy more might to replace it. Then they closed my case and won't take support tickets.

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                    • #40
                      My city opened while offline yesterday. Subsequently I lost 215million might. Of course I was unmarshalled... WTF.... As I don't gem that might wasn't easy to squire. That being said I'm done. Last straw. I would open a ticket but a canned response and a couple troop boxes can't fix this. Good work kabam.

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                      • #41
                        Same here. Until my 500mil I lost from this glitch/hack is returned I won't spend another dime.

                        This was truly the last straw that made the game over for me. No troop boxes left and I have 60mil might in a world full of billion might guys. At 250mil with a couple hundred mil in the reserves I could at least compete in selected tourneys and bolster it with gem purchases for items and other nonsense, but it would cost me at least $500 to get back to where I was. Not gonna happen.

                        Funny thing is I'd probably have spent that in the next 6mo to a year playing and kabam had me zeroed to try to get me to spend it now... No. Instead of squeezing me for the $500 they wanted they'll get $500 less and as the worlds become more and more dead there will be no reason to buy for big gemmers in a world of 10 huggers

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                        • #42
                          This also happened to one of my team, she was closed and when she logged back in she had been zeroed, Kabam said that if an attack was already on the way then the troops would defend that attack, however the player was CLOSED before the attack was sent, they wasn't even online...Kabam said this glitch does not exists, and yet it's happening to so many people, I had 20 million might just "Vanish", never to return...the worlds are dying because of two man inactive users/cities and new ones created, KABAM get rid of inactives create a new world and put them all there....and please give my member her troops back, this is totally unfair
                          #????? ???????? ?????? ?????? #????? ????? 8 ????? ????? ?????? ???????? ?????? ?????? «?????» 1-2-3-4-5 ????? ????? ???????? ??????

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                          • #43
                            I'm really sicked of this game! Wtf is wrong with this game?! I have been glitched open AND unmarshalled for the 4-5th time in the past 1-2 months!! I just got glitched and zeroed again. Don't give me the bull**** that I do not have enough gold or forgot to close cause I had 200k and was marshalled and closed less than 8 hours ago! 8 x 5000 cost 40000gold. And I made sure to check daily if I'm closed.

                            What's the deal Jesse? Kanoona?? Some kind of retaliation for not spending much money in the past few months? I'm really tired of this game really. Are you going to respond? Or those crap post about ' we are listening ' are just for show?

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                            • #44
                              Mate 200k gold is not enough to keep marshal on there has always been a known issue of knights taking more gold then advertised i keep 550m good in my troop city but I don't close this open glitch seems to be a issue though do you open and close frequently? Mabey the game confuses itself if your opening and closing a lot?

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                              • #45
                                Originally posted by Canadiank View Post
                                Mate 200k gold is not enough to keep marshal on there has always been a known issue of knights taking more gold then advertised i keep 550m good in my troop city but I don't close this open glitch seems to be a issue though do you open and close frequently? Mabey the game confuses itself if your opening and closing a lot?
                                Appreciate your feedback mate. I have just double checked my reports and also tested the issue of knights assigning and unassigning. When I was zeroed I still had 4k plus gold in troop city. I have also just tested if having less than 5k gold will cause unassigning. 2 cities had 20k gold and 3rd city had 2k gold. All was assigned with 250 knights and 500 gold was deducted gradually. The 3rd city with 2k gold does not cause knights to unassign but instead deducts 500 gold as well. So my Marshall was not unassigned by default.

                                No I dont open and close frequently. I have checked it a few times yesterday and also before I went to bed to make sure I was closed. It's just really " coincidental " that everytime I'm glitched open and unmarshalled, someone would so happen be sending a wave to attack me.

                                Let's see if Kabam will take responsibility and reply.

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