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Cities automatically opening up and knights automatically unassigning. URGENT JESSE

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  • Cities automatically opening up and knights automatically unassigning. URGENT JESSE

    I need to get in contact with a member of Kabam.

    I recently experienced a bug with Merlin madness where the prizes paid out were not on the list of prizes (not even the bad rewards were being paid out) all this cost me around 2000-3000 gems. The issue was dealt with and immediately after the issue was dealt with my city automatically opens up and i get zeroed within minutes.

    Now I am not making accusations and the point of this post is not to. (Although i have strong suspicions)

    So can Jesse or ANY Kabam employee please look into this issue.

    I want my troops back. ALL 63.2MILLION OF THEM, especially considering i lost 2000-3000 gems due to a bug it is ONLY fair to grant me the troops back at least.

    The two subsequent report numbers show my troops before i was zeroed and that i had gold present...meaning my knight was not unassigned due to lack of gold IF Kabam accuses me of making a user mistake by forgetting about my city being open. (My knights are always assigned to marshal 24/7.

    45340417 - shows full army
    45340776 - shows i had gold in my city

    I am not going to write down all 78 attack reports, it will take me a very long time (Unless request specifically)

    So please Jesse or anyone else look into this issue and respond. It would also be appreciated if a more private forms of communication between Jesse or anyone else can be set up as there are more details to discuss which i can not do here publicly.

    Kind regards
    H.O.L.F (Pendragon 16)

  • #2
    Originally posted by Holfden View Post
    I need to get in contact with a member of Kabam.

    I recently experienced a bug with Merlin madness where the prizes paid out were not on the list of prizes (not even the bad rewards were being paid out) all this cost me around 2000-3000 gems. The issue was dealt with and immediately after the issue was dealt with my city automatically opens up and i get zeroed within minutes.

    Now I am not making accusations and the point of this post is not to. (Although i have strong suspicions)

    So can Jesse or ANY Kabam employee please look into this issue.

    I want my troops back. ALL 63.2MILLION OF THEM, especially considering i lost 2000-3000 gems due to a bug it is ONLY fair to grant me the troops back at least.

    The two subsequent report numbers show my troops before i was zeroed and that i had gold present...meaning my knight was not unassigned due to lack of gold IF Kabam accuses me of making a user mistake by forgetting about my city being open. (My knights are always assigned to marshal 24/7.

    45340417 - shows full army
    45340776 - shows i had gold in my city

    I am not going to write down all 78 attack reports, it will take me a very long time (Unless request specifically)

    So please Jesse or anyone else look into this issue and respond. It would also be appreciated if a more private forms of communication between Jesse or anyone else can be set up as there are more details to discuss which i can not do here publicly.

    Kind regards
    H.O.L.F (Pendragon 16)
    Good luck bud

    Comment


    • #3
      I have not had this happen to me. But I know a few players that have. I have said it so many times on here that kabam needs to fix the glitches. They were fast in fixing the round tower glitch but all the rest got left behind.

      Comment


      • #4
        Are you referring to the buckets o gold issue on the round tower? That issue actually was handled quick because it effected the bottom line on profits for kabam...the others only effect the player.

        Comment


        • #5
          no this has nothing to do with the bucket o golds issue.

          There was a merlin madness and all rewards were only 1x 10,000 troop item or 1x wooden hammer...after 700+ attempts the rewards were the same. THEN my cities automatically opened and i was instantly zeroed. Personally it seems like a Kabam employee did this, because a mere hours before this happened i was 'compensated' for my loss.

          This has happened to me 4 times now and in all 4 instances i was 'compensated' by a kabam employee...

          YES I am making an accusation against Kabam employee(s), However I do not care for this issue, i want my troops back...and I want them back ASAP. Am I in the wrong for asking that?

          Comment


          • #6
            Hey Holfden,

            I messaged you about this, you may need to check your private messages.

            Comment


            • #7
              I was referring to muffins comment...but why are you private messaging him/her this is the forums and we would like to see the outcome.

              Comment


              • #8
                Originally posted by GaZgAwL View Post
                I was referring to muffins comment...but why are you private messaging him/her this is the forums and we would like to see the outcome.
                Because he/she specifically asked to speak with one of us privately.

                Comment


                • #9
                  No he asked for kabam employees to check into it not to be private messaged.

                  Comment


                  • #10
                    What you are doing is hiding the result and considering the forum we are in it appears you are trying to hide it instead of help those that may also be having or had this issue

                    Comment


                    • #11
                      Originally posted by GaZgAwL View Post
                      What you are doing is hiding the result and considering the forum we are in it appears you are trying to hide it instead of help those that may also be having or had this issue
                      Please re-read the post.

                      Originally posted by Holfden View Post
                      I need to get in contact with a member of Kabam.

                      I recently experienced a bug with Merlin madness where the prizes paid out were not on the list of prizes (not even the bad rewards were being paid out) all this cost me around 2000-3000 gems. The issue was dealt with and immediately after the issue was dealt with my city automatically opens up and i get zeroed within minutes.

                      Now I am not making accusations and the point of this post is not to. (Although i have strong suspicions)

                      So can Jesse or ANY Kabam employee please look into this issue.

                      I want my troops back. ALL 63.2MILLION OF THEM, especially considering i lost 2000-3000 gems due to a bug it is ONLY fair to grant me the troops back at least.

                      The two subsequent report numbers show my troops before i was zeroed and that i had gold present...meaning my knight was not unassigned due to lack of gold IF Kabam accuses me of making a user mistake by forgetting about my city being open. (My knights are always assigned to marshal 24/7.

                      45340417 - shows full army
                      45340776 - shows i had gold in my city

                      I am not going to write down all 78 attack reports, it will take me a very long time (Unless request specifically)

                      So please Jesse or anyone else look into this issue and respond. It would also be appreciated if a more private forms of communication between Jesse or anyone else can be set up as there are more details to discuss which i can not do here publicly.

                      Kind regards
                      H.O.L.F (Pendragon 16)

                      Comment


                      • #12
                        Originally posted by GaZgAwL View Post
                        I was referring to muffins comment...but why are you private messaging him/her this is the forums and we would like to see the outcome.
                        Read the fourm post mate you have no merit here

                        Comment


                        • #13
                          As it stands I have a similar issue that is in the research mode by the ticket I had issued. The post shows that he wants to cry in private. I lost 2.5 billion might in my case and yes I do want to see the outcome of it. Whether he wants to cry on kabams shoulder or not...this is the forums and not a issued ticket. Forums are here to help those with the same issues as a mass fix not a individual fix. I've been warned for arguing when all I want is to see what is duely deserved...on the forums.

                          Comment


                          • #14
                            [QUOTE=GaZgAwL;1494818]As it stands I have a similar issue that is in the research mode by the ticket I had issued. The post shows that he wants to cry in private. I lost 2.5 billion might in my case and yes I do want to see the outcome of it. Whether he wants to cry on kabams shoulder or not...this is the forums and not a issued ticket. Forums are here to help those with the same issues as a mass fix not a individual fix. I've been warned for arguing when all I want is to see what is duely deserved...on the
                            you can't get mad that someone wants to provatly discuss somthing like come on what happened to you sucks but you can ask the question for help not get mad someone else did and you calling him a cryier what are you doing right now?

                            Comment


                            • #15
                              Just my view gaz

                              Comment

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