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Lost City

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  • Lost City

    I've been playing for a month and started getting real interested in the game. I decided to register with Kabam so not to lose anything. While registering it said my email was already in use. I do not remember registering but assumed I must have and forgotten. After I signed in, my account disappeared and a new one was there. I have emailed Kabam but they have not responded as of yet. My wife who also plays says she can see my kingdom when she goes to it. Is there a way to sign out of the app. It's an iphone 5. Any help in getting my kingdom back is appreciated. Thanks

  • #2
    I need help! The same thing has happened to me. I need my original account back but I can't find a log out or anything either.

    Comment


    • #3
      Whenever you reinstall the app it throws you into a new world and city until you go through the tutorial. Then it will ask you if you want to login into an account it is perhaps the stupidest thing Kabam does and annoying.

      Comment


      • #4
        get in line

        It happened to me as well. i cant see my main city when i log into my account. I uninstalled the app, re installed it, logged back in and my main city is still nowhere to be found.

        I emailed a complaint last Thursday and 2 days ago was told that it was being "escalated to ensure that it receives appropriate attention" I guess its not that important to them that someone who has played for over a year and a half and dumped about $3000 into their pockets can even access his account.

        Comment


        • #5
          Tell them you got gems from 97 in that city. They will be in there quick as a mofo.

          Comment


          • #6
            Originally posted by WarriorMaiden View Post
            Whenever you reinstall the app it throws you into a new world and city until you go through the tutorial. Then it will ask you if you want to login into an account it is perhaps the stupidest thing Kabam does and annoying.
            Ya you gotta click the gear thingy and say log in then put your info in it's annoying switching to my alt sometimes lol

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            • #7
              yeah, i bet they would.

              I tried calling them today......press 3 for in game issues.....we're sorry we don't do live support for games ..... please leave a message ....mailbox is full.....click

              they're so awesome at support

              Comment


              • #8
                Try calling mr. Andrew sheppard if that doesn't work contact mr Steven klei

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                • #9
                  Originally posted by Where_Are_My_Gems View Post
                  Try calling mr. Andrew sheppard if that doesn't work contact mr Steven klei
                  Do you have their numbers?

                  Does anyone know how to log out of their Kabam account? I don't want to play that one I'm logged into it was a mistake, a new city, I want to get back to my old account.

                  Comment


                  • #10
                    Originally posted by Noob_5P2NBSM View Post
                    Do you have their numbers?

                    Does anyone know how to log out of their Kabam account? I don't want to play that one I'm logged into it was a mistake, a new city, I want to get back to my old account.
                    Delete and reinstall, that's how they got to 10m installs

                    Comment


                    • #11
                      Originally posted by Where_Are_My_Gems View Post
                      Delete and reinstall, that's how they got to 10m installs
                      But that would get rid of my city data wouldn't it? I want my city that doesn't have a Kabam account back. Right now I went to make an account but apparently had one already on a new city (made on my phone but stopped playing it, went to iPad) so I'm logged in as that and not my level 39 account....

                      Comment


                      • #12
                        youre out of luck. If it didnt have a Kabam ID attached to it, they cant recover it for you

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                        • #13
                          Originally posted by Noob_59ZBMW9 View Post
                          youre out of luck. If it didnt have a Kabam ID attached to it, they cant recover it for you
                          Wow that really sucks. Thanks

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