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Unassigned and opening glitch

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  • Unassigned and opening glitch

    Dear kabam

    I won't be the first to raise this with you but I feel compelled to put a spot light on the most insidious and damaging glitches I've seen in 3 years playing koc.

    One of my members unpacked 160m in bought might last night for the tourney. He went to bed closed and woke up zeroed. Reports showed no knight assigned. he had not left his city open, but he was victim to the glitch opening cities and unassigning marshaled knights.

    He has been a massive spender for many years. Put real money into the game.

    Today he announced he was quitting the game because of the unassigned/opening glitch and the appalling loss which will never be compensated by kabam.

    Kabam this is one glitch that has your loyalest supporters quitting in droves. If you can't fix it, then you should at least replace like for like.

    Another member of my alliance lost 170m in troops with the same glitch. Despite having a level 4 embassy no reinforcement could land, all were bounced. So we watched piwerless, sending knight after knight and having each return, as she went to nothing. In compensation she was given 8 million might. Nowhere near what she lost so unfairly.

    At the very least kabam, if you are as motivated by money as it appears you are, you should put out advice that acknowledges the damage this glitch does to individuals and alliances and tk rankings lists. You should commit to replacing what's been lost unfairly. You should do this, if for no other reason than to the exodus of really great people, many that line your pockets with cash.

    If anyone else has experienced the unsssign/open glitch please reply. I honestly don't think they get how widespread and nasty this issue is. Speak out and be counted.

    Bonbon, chancellor, Oracle alliance, 87

  • #2
    Thank your for your time and putting this up Bonbon. I too was a victim to the glitch opening cities and un-assigning marshalled knights. My city that had 160 mil of troops was opened overnight with no knight assigned and I lost the whole lot. All I got in return was 33 mil kills. I have decided to give up the game unless I get my troops back. It's bad enough putting up with other glitches mentioned earlier in other threads.

    I hope Kabam fixes this glitch and return was was lost.

    Thank you.

    Wild Ones


    • #3
      What frustrates me I have seen people on other worlds lie about it and threaten the BBB to get troop boxes. The issue lies in device connectivity if you are on data or rather crappy wifi after you close you have to force quit to make sure you are closed. I had a bug where I had to switch devices to even slide to unlock. Also for a while it was weird that the unlock would happen with a person that never hit before opening them up.
      I digress I lost a member in the hospital with heart surgery to this. The guy said he was closed be gone a week then was crushed returning seeing that. Everyone loves to zero people but they never think what it does to others. It took away the social aspect for that guy. The only glue to the game for many is the social aspect.


      • #4
        I lost 80mil might approximately a month ago and kabam told me they could not see where it was their error. Zero compensation or concern. It really irked me as I seldom complain throughout many of kabams glitches. I have also recently zeroed three people I am quite sure it was a kabam glitch. in my server, someone will not go unzeroed if they are unhid by kabam glitch. You should not have to force restart an app or any other hoops to make sure your city is closed. In my opinion they should fix this before they put out more cities, gear, etc as it is a basic morale issue and loss of real money in many instances.


        • #5

          I think the bad connectivity could be a good explanation for this glitch. We will not ask Kabam to send a confimation dialog ! I suggested few weeks ago to have a "sign", a "bullet", an "on/off" indicator on the city screen to confirm in one-eye-shot the status of the armies from the main screen.

          It should be easy to do, it is not very complicated to add that.

          Please, also know that some players in Pellinore14 was "refunded" after asking (very politely) and giving "proofs" by Kabam.



          • #6
            I woke up to 1.1b might lost because my gates magically opened. You could blame it on logging off before system recognized it, but it wasn't. I was never open. I put my complaint into kabam and they generously gave me 10m might back. 4 days later my alliance zeroed a 640m might player. He complained to kabam for the same glitch. They reinstated him 100% the same day. So very politely I represented my case to kabam a second time. They again, generously gave me another 10m might. Love being spit in the face.