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Unable to Purchase Gems

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  • #91
    I am having the same issue. Maybe you can fix it? it's been over 3 days of me trying and waiting.


    • #92
      I'm having the same issues with being unable to purchase gems through my Google Play account. Help me out!


      • #93
        I have a issue purchasing gems. can anyone help. whenever I lick on " GET GEMS" it shows up the menu which let me chose how many gems i want to get. Let say i lick on 665 gems i want to buy then lick " Buy Gems" it kick me out of the game completely.
        Anyone have the problem before??? any solutions at all please help!!!!


        • #94
          Not just iTunes so it is a Kabam issue

          This is also being affected in Google. They have been very helpful in trying to resolve this issue unlike Kabam. You all REALLY need to look into getting officers & managers in your company that don't have to use pimple cream on a daily basis. It is actually been a good thing that Kabam hasn't resolved this though for it has saved me hundreds of dollars I'm sure! LOL Plus it has forced me to look into better games to spend time on. Power to the customer!


          • #95
            I'm having the same issue when attempting to purchase gems from my iPhone 4s. Oddly I've been playing for months now and I've never had a problem before...but the issue started 2 days ago.



            • #96
              cant purchase gem on itunes

              why i cant buy gem and cant connect to itunes all the time help on here,want to buy gem


              • #97
                same here tried 9.99 purchase and cant connect to iTunes. name is ElliptiKal at Morgana76


                • #98
                  unable to purchase gems

                  Whenever I try to purchase gems, all I get is a pop up box that says Payment verify error. Nothing else comes up. I've tried to change settings, but nothing. I'm able to purchase other things from this iPad so it must be the connection with the game. I sent in a ticket to Kabam and they said to contact iTunes. No help.

                  I'm Thinktank in world Gareth66


                  • #99
                    Originally posted by Thinktank View Post
                    Whenever I try to purchase gems, all I get is a pop up box that says Payment verify error. Nothing else comes up. I've tried to change settings, but nothing. I'm able to purchase other things from this iPad so it must be the connection with the game. I sent in a ticket to Kabam and they said to contact iTunes. No help.

                    I'm Thinktank in world Gareth66

                    You are going to have to call Apple. I was having the same issue, called Apple and they fixed it for me. Best of luck


                    • My username is TheyCallMeDomo in world Gawain44 and I'm always having gem purchasing problems...


                      • hi ? have a problem , ? cant buy gems, in game ? click buy gems after error,error name account problem?why pls help me in game name:Tolga94 Server:ector27


                        • I am also unable to purchase gems currently. Connect to iTunes error. Im really disappointed as I missed out on the sale and was counting on purchasing doves. Play has been seriously inhibited for me. Please help. ector8


                          • Hello,
                            I am also unable to purchase gems. I already read all comments in kabam forums, external forums, apple store forums, youtube videos... i tried all possibilities shown and i am still not able to purchase gems.
                            The error is the same as commented by the rest of the KoC colegues: "Connect to iTunes error" and no other info is shown.
                            In the past i did many purchases without any problem but from some weeks ago i have this problem and i can not buy gems.

                            Could you please have a look and reply with an valid answer?

                            User: PunisherXXX