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Unable to Purchase Gems

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  • #46
    Anybody answer me or not?
    like this


    • #47
      Hi, I have the same problem and tried the fix shown here but it didn't work. My name is Detritus2 in Merlin12 world. Thanks, Det.


      • #48
        there is another thread on this topic with some troubleshooting, I hoe it helps


        • #49
          thanks but no cigar

          Thanks Ricardo, I had seen this thread and followed the instructions. The result was that I was able to purchase gems once but every time since then the same problem occurs. I don't want to make a new apple id every time I want to buy gems.... Hopefully you can help.



          • #50
            Originally posted by Detritus2 View Post
            Thanks Ricardo

            Apologies Riccardo, how hard is it for me to spell properly!?


            • #51
              Hi my user is PvMShelby in percival26 my iap is not working please help me
              Carpe Omnia Watches


              • #52
                Tapjoy and Game Fish too

                Originally posted by Jonati View Post
                I have other problem. I completed the offer on Tapjoy, I purchased required game at Big Fish Games to earn 117 gems? I've followed every step, paid for game but haven't received any gems yet. They said I should received game instantly after purchase. SO WHERE ARE MY GEMS????????????????? I wrote to Tapjoy asking for help but they are not answering, just f.cking with people that's annoying!!!!!!
                I have this issue too. I spent money and used the coupon code 4 days ago. Your post is the only related thing I can find. Did you ever hear from Tapjoy?


                • #53

                  Hi i have the same problem i cant buy gems (itunes connect error ) the new apple id not work for me can somebody help ?


                  • #54
                    HI, this is still an issue for me and there has been no response in quite a while. Please let us know what is going on, at least an update of what has been tried so far to help us paying customers? Detritus2, World Merlin12.


                    • #55
                      Purchase went through?

                      I purchased the 29.99 gems and got the message saying the purchase went through but no gems have posted to my account. The purchase however has posted to my bank account. Please help me fix this. Player name is Truehavoc on Gareth9
                      Healthcare Protection


                      • #56
                        I have tried everythin they have told me to do. Still saying "connect to itunes error". Im grtting extremly frustrated and ready to delete this app all togther if i cant get any help!
                        3M OP-Masken


                        • #57
                          Originally posted by Bek84 View Post
                          I have tried everythin they have told me to do. Still saying "connect to itunes error". Im grtting extremly frustrated and ready to delete this app all togther if i cant get any help!
                          sorry to hear that,
                          if you have registered a KabamID you can delete an re-install the App then log back in.
                          do it only if you have a KabamID otherwise you'll lose your game and you will have to restart from scratch


                          • #58
                            Have reloaded kabam app with ID. It also doesn't work. Will delete app soon if fix not found.


                            • #59

                              i am expreiencing the exact same problem, please please help me ASAP


                              • #60
                                Same thing here theGoodDoctor Gawaiin25, can't buy gems
                                Full Document