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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Unable to Purchase Gems

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  • Maximus Fun
    replied
    Originally posted by Riccardo Kabam View Post
    thanks I forwarded your information to the engineers
    Hi Riccardo, I'm having the same issue: MaximusFun Morgana38
    Thanks, appreciate the help!

    Leave a comment:


  • Chronos _
    replied
    Originally posted by Riccardo Kabam View Post
    thanks I forwarded your information to the engineers
    This is a problem with iTunes not Kabam. They block your account for many reasons. KABAM: is there a web site way to buy gems (hopefully without Apple's 30% margin)

    Leave a comment:


  • Pengi
    replied
    Funny how this thread only went 42 mins before it was answered yet other threads that don't involve kabam making money haven't been answered. Some go back months to over a year. Also I'm on my 5th complaint case & yet no response from kabam. You just close the tickets & go on your way. You're all a joke. My wallet is permanitely closed to anything involving kabam. Thanks for ruining a half decent game.

    Disrespectfully yours,

    Pengi

    Leave a comment:


  • dragonbain999
    replied
    After speaking with apple over the past two days and being able to purchase from other apps with no issues the fault is with Kabaam, Any way to fix this guys. Your missing out on money at the end of the day?? very frustrating

    Leave a comment:


  • dragonbain999
    replied
    Having same problem with Iphone 5

    Charname: Dragonbain
    WOrld: Mordred 51

    Leave a comment:


  • darius94
    replied
    Which game are you seeing this on? This is the Kingdoms of Camelot: Battle for the North Forums.

    Leave a comment:


  • weejoe
    replied
    same here has anyone fixed this problem. really startin ti piss me off

    Leave a comment:


  • Elloian
    replied
    HI i cant buy mithril elloian, tinol31

    Leave a comment:


  • Erasmus001
    replied
    Anyone ever get this solution solved?...I still can't get it resolved.

    anyone ever get an answer/fix for this?

    Leave a comment:


  • Choi127
    replied
    My in game name is choi127 and the world I'm in is Hengist48

    Leave a comment:


  • Swordz
    replied
    unable to purchase gems (iphone user)

    me too having the same error.

    in-game name: Swordz
    world: Ector46

    Leave a comment:


  • Fleshbar467543
    replied
    Originally posted by Fleshbar467543 View Post
    Not sure world name because I tried to reinstall and won't let me reinstall because of the error. I can tell you it was the world just opened within this past week in english
    Game name is Skinbar

    Leave a comment:


  • Fleshbar467543
    replied
    Originally posted by Riccardo Kabam View Post
    Hi Could you give me your player name and world you are in?
    I'll have the engineers giving a look at your account
    Not sure world name because I tried to reinstall and won't let me reinstall because of the error. I can tell you it was the world just opened within this past week in english

    Leave a comment:


  • Fleshbar467543
    replied
    Originally posted by Riccardo Kabam View Post
    sorry to hear that,
    if you have registered a KabamID you can delete an re-install the App then log back in.
    do it only if you have a KabamID otherwise you'll lose your game and you will have to restart from scratch
    I tried this fix and now cannot download the game again, it takes me to the app store page and when I put in cc info says cc processing is down. I am unable to buy gems and now cannot play game, I need a solution.

    Leave a comment:


  • Shadowmourne
    replied
    Having the same thing happen to me too

    Leave a comment:

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