Forum Rules [Updated 12/21/2016]


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Gear Vanishing

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  • Gear Vanishing

    I have had two leveled pieces of gear vanish into thin air this evening. Both items (shield of shadows and squire breastplate) were leveled to level 2 and 1 respectively. I am a paying customer and worked all day to level my gear through purchasing the gem packs and also farming wilds so this is very disheartening. I understand there may be bugs with the new gear system but how can I be assured that I will not only have an opportunity to get my gear back that vanished but also all of the gear that went into strengthening the gear to the correct levels. I have a ticket open if you need it

  • #2
    Same thing happened to me - they were shadow items and to be honest I think this new feature is full of bugs and issues. Come on Kabam - it is good progress but lets get the gremlins sorted please. On another issue what are we suppose to do with the knight upgrades - have bucket loads of Arthur's etc and can't use them.... Are you going to let us trade them in at some point?


    • #3
      Good luck with getting a replacement. Quit while you're ahead. Kabam will continue to steal from you.


      • #4
        I lost one item yesterday at a full level 2and a shield of shadows today. Lovely new feature full of bugs which is set to pîss even more players off as kabam won't fix the issue like the res being lost in transit.


        • #5
          I hit about 100 wilds last knight opened a bunch of gear had about 75 items in my blacksmith. I went to bed woke up and all of it is gone. Everyone has armored knights and I got screwed. Can we fix this please


          • #6
            I just did the update and haven't crafted anything to higher levels yet, so I'm curious... did this happen to y'all with the old app, or with the updated app? And did the gear that you hadn't done anything with remain in inventory? Maybe I'll leave all my gear as is for a while if so. Thanks for any feedback you can give!


            • #7
              My gear magically reappeared after several days. I started before the 12/20 upgrade. During the process several of my leveled up shadow and squire items disappeared. I woke up this AM and they are back in my inventory. I am kind of nervous to level anything else though for fear of losing the item