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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Gear Vanishing

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  • Gear Vanishing

    I have had two leveled pieces of gear vanish into thin air this evening. Both items (shield of shadows and squire breastplate) were leveled to level 2 and 1 respectively. I am a paying customer and worked all day to level my gear through purchasing the gem packs and also farming wilds so this is very disheartening. I understand there may be bugs with the new gear system but how can I be assured that I will not only have an opportunity to get my gear back that vanished but also all of the gear that went into strengthening the gear to the correct levels. I have a ticket open if you need it

  • #2
    Same thing happened to me - they were shadow items and to be honest I think this new feature is full of bugs and issues. Come on Kabam - it is good progress but lets get the gremlins sorted please. On another issue what are we suppose to do with the knight upgrades - have bucket loads of Arthur's etc and can't use them.... Are you going to let us trade them in at some point?

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    • #3
      Good luck with getting a replacement. Quit while you're ahead. Kabam will continue to steal from you.

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      • #4
        I lost one item yesterday at a full level 2and a shield of shadows today. Lovely new feature full of bugs which is set to pîss even more players off as kabam won't fix the issue like the res being lost in transit.

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        • #5
          I hit about 100 wilds last knight opened a bunch of gear had about 75 items in my blacksmith. I went to bed woke up and all of it is gone. Everyone has armored knights and I got screwed. Can we fix this please

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          • #6
            I just did the update and haven't crafted anything to higher levels yet, so I'm curious... did this happen to y'all with the old app, or with the updated app? And did the gear that you hadn't done anything with remain in inventory? Maybe I'll leave all my gear as is for a while if so. Thanks for any feedback you can give!

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            • #7
              My gear magically reappeared after several days. I started before the 12/20 upgrade. During the process several of my leveled up shadow and squire items disappeared. I woke up this AM and they are back in my inventory. I am kind of nervous to level anything else though for fear of losing the item
              https://gredichepri.com/

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