Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Error Message: March informtaion appears not to match

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error Message: March informtaion appears not to match

    I've reset/rebooted everything but I'm still getting error messages when I try to attack or reinforce.
    Error message states:
    "This is most troubling, good Knight. The march information appears not to match."

    Any help is greatly appreciated, thank you!

  • #2
    I posted about this issue, was fixed in under an hour...u still having it? I'm not sure if kabam fixed or resolved itself..I run a 12.5m + might city and the largest alliance on my server. Issue was fixed super fast..

    Comment


    • #3
      I have been getting this error for most of the day. Was there ever any fix?

      Comment


      • #4
        i got this too, rebooted and no change, in second city, how do you fix it?

        Comment


        • #5
          Originally posted by Noob_58CJSLG View Post
          i got this too, rebooted and no change, in second city, how do you fix it?
          Thanks for reporting this issue,


          Our Development Team has been informed about this issue,


          Best troubleshooting at the moment is to refresh the App. To refresh the App, simply press the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open. Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears. Then tap on Battle for the North to complete the process!


          If you need further assistance please contact players support

          Comment


          • #6
            refreshing does not help me at all

            Comment


            • #7
              Originally posted by Riccardo Kabam View Post
              Thanks for reporting this issue,


              Our Development Team has been informed about this issue,


              Best troubleshooting at the moment is to refresh the App. To refresh the App, simply press the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open. Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears. Then tap on Battle for the North to complete the process!


              If you need further assistance please contact players support
              Same issue here; refreshing does NOT work! Stop with the automated responses, I need a solution NOW. Or does everyone who purchased the deed need to demand their money back? Maybe that will get your undivided attention to fix the manny bugs in the game!

              Comment


              • #8
                Can't reassign troops between my cities. got the same error message.

                Edit:
                just realized this is happening because i was transporting between two cities and my supply wagons never came back. So now i have 99 missing supply wagons from my first city which possibly wont let me march.

                reset app 3 times. turned off the ipod after and loaded up the game again. still nothing.
                sex

                Comment


                • #9
                  Same problem here. Tried to restart app. Several times, restarted the ipad.

                  It is from my main city and aprox. 500 supplywaggons missing.

                  GamerID is VikingDK

                  Comment


                  • #10
                    Thanks for reporting this issue,
                    I alerted the engineers, for individual assistance please click here to contact players support.

                    Comment


                    • #11
                      Please fix!!

                      This has been happening for about 24 hours now. Can't transport or march. I now have missing wagons and am pretty much just stuck. I have spent a significant amount of money in this game, and I'm about to demand every dollar back. It is one thing to have issues with a new release. It is quite another to have issues that have been reported months ago that are clearly continuing to happen. I have contacted support with no response. Please issue a fix ASAP.

                      Comment


                      • #12
                        Originally posted by Unregistered View Post
                        This has been happening for about 24 hours now. Can't transport or march. I now have missing wagons and am pretty much just stuck. I have spent a significant amount of money in this game, and I'm about to demand every dollar back. It is one thing to have issues with a new release. It is quite another to have issues that have been reported months ago that are clearly continuing to happen. I have contacted support with no response. Please issue a fix ASAP.
                        Thanks for your patience,
                        Players Support is going through tickets and tackling issues case by case as fast as they can, they will respond to you as soon as possible.

                        Comment


                        • #13
                          I am also running into this issue, lolboxen of server 17. A quick fix would be delightful, my army is eating all my food.
                          Also how about a permanent fix? It's been creeping up on players for a few months now, a bit unacceptable.

                          Comment


                          • #14
                            I've had the same problem 3 times since yesterday. I have force refreshed 2 different ways, turned off iPad, And eveb tried airplane mode. I've now lost close to 2000 wagons. It resolved itself twice with nonstop force refresh but only if I tried to send before chat shows up. This third time that trick didn't work. I put in a ticket but all I got back was automated response telling me to app refresh even tho in my ticket I stated that I tried that. I was transferring between city one n city two 2 times that it happened and 1 time trying to send an alliance member food. Please fix as I'm stuck until its resolved. I was planning on buying the 1600 gem pack tomorrow but don't want to if I can't play.

                            Help would be most appreciated.
                            Visa Br?sil

                            Comment


                            • #15
                              I am also having this problem... it especially sucks when being attacked and trying to move resources and not being able to..
                              https://royalcbd.com/product/cbd-gummies-25mg/

                              Comment

                              Working...
                              X