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Knights stuck at experience levels

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  • Knights stuck at experience levels

    No matter how many times I raid, my knight is stuck at the same experience level. Kabam this this has been a week straight that I have attempted to fix this. please help!

  • #2
    I have also had a few knights stuck at the same experience levels for days now. Each time the game is rebooted, they accrue 20 exp. points for the first raid, then stay at the same level for each subsequent raid. After the game reboots, they fall back to the experience level of the day before, like the raids never even happened. And one of my knights will inexplicably fall 20 levels, only to regain it sometime later. Ive seen a few other posts about this, no one has an answer. Kabam has also refused to answer my email question, as well. Very frustrating!

    Comment


    • #3
      Thanks for reporting this issue,


      Our Development Team is aware of this bug and working on the fix. Best troubleshooting at the moment is to refresh the App. To refresh the App, simply press the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open. Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears. Then tap on Battle for the North to complete the process!


      If you need further assistance please contact players support

      Comment


      • #4
        Ricardo, Thank you for the rubber stamp reply However, the automated response failed to take into account the fact that I had included that I rebooted the app day after day and the result is the same.

        Comment


        • #5
          Same issue. My top 3 knights don't gain exp.

          Comment


          • #6
            My knight is not leveling up either after attacks.

            Comment


            • #7
              THis is the same problem I have had for days now what is going on how ca I sort this

              Comment


              • #8
                Did anything ever happen with this?

                Comment


                • #9
                  Y dont they ever get back wit u bad customer relations

                  Comment


                  • #10
                    @zrbrt This issue had since been fixed since Riccardo had last updated. Are you experiencing this issue again in your account? If you are please contact Customer Support and they should be able to look into your account for further investigation.

                    Comment


                    • #11
                      Not true im still having the same problem inspite of reporting the problem so now wat do i do

                      Comment


                      • #12
                        Just to make sure it is not your knights hall that is keeping you from leveling your knight.

                        Your knights in the city can only gain 20 levels for each level of your knights hall.

                        If your knights hall is at level 3 in that city then you can only level a knight in that city to 60 (unless you use a train with kay,galahad,arthur which will skip the max level for example using a train with arthur with a level 10 knight's hall on a level 199 knight to make a 212 knight) so make sure your hall is high enough to continue leveling your knights.

                        Comment


                        • #13
                          Originally posted by UGxOFxVanguard View Post
                          Y dont they ever get back wit u bad customer relations
                          My knight has been stuck at level 207 with 2210/4140 experience for 4 weeks and I can't get anyone from Kabam to respond with help despite multiple emails to support. I even tried using applying a Train with Galahad- that was a mistake. Kabam charged me gems for Training and it didn't do anything.

                          Comment


                          • #14
                            Originally posted by KingNutsack View Post
                            My knight has been stuck at level 207 with 2210/4140 experience for 4 weeks and I can't get anyone from Kabam to respond with help despite multiple emails to support. I even tried using applying a Train with Galahad- that was a mistake. Kabam charged me gems for Training and it didn't do anything.
                            I have the same problem. knight locked to level. 201
                            this game has a lot of problems, especially slow. difficult to read the correct data is only updated when restarting the game.
                            as I pointed out several times a week technical support. I still have not received any response.
                            I did complain to the AppleStore purchase.
                            it is strange how in other games you pay for upgrades and Kabam only think about how to stop the tricks and never improve the game.

                            so please sbloccatemi the knight and respond to emails.

                            Thank you.

                            (problem ID "Cavalliere bloccato - 00723211 et 00728781")

                            Comment


                            • #15
                              At and above 200 your knight will stop leveling or gaining exp.

                              You can only gain exp to 20 X your knights hall. So at level 10 knights hall you stop at 200 unless a train w/? is used before you hit 200.

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