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Unable to leave alliance

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  • Unable to leave alliance

    in game name: Selina

    My alliance is changing names and now that everyone is gone it will not allow me to resign. The member total shows 6 even though there are no other players in the roster. Refreshing the game does not fix this problem and it was tried by several different players. Help?

  • #2
    Originally posted by Unregistered View Post
    in game name: Selina

    My alliance is changing names and now that everyone is gone it will not allow me to resign. The member total shows 6 even though there are no other players in the roster. Refreshing the game does not fix this problem and it was tried by several different players. Help?
    Hi Selina,
    are you the Chancellor? Chancellors can't leave alliances you have to demote yourself (promote somebody else to chancellor),
    If there is nobody to promote, I need to know in which world you play and name of your alliance

    Comment


    • #3
      Originally posted by Riccardo Kabam View Post
      Hi Selina,
      are you the Chancellor? Chancellors can't leave alliances you have to demote yourself (promote somebody else to chancellor),
      If there is nobody to promote, I need to know in which world you play and name of your alliance
      I need to do the same... Am in lancelot1 with my alliance as Reverence... Can you help?

      Comment


      • #4
        Originally posted by Unregistered View Post
        I need to do the same... Am in lancelot1 with my alliance as Reverence... Can you help?
        I need your player's name, world and alliance name, and KabamID email (if you don't have it let me know) send me everything via Private MEssage,
        thank you

        Comment


        • #5
          Originally posted by Riccardo Kabam View Post
          I need your player's name, world and alliance name, and KabamID email (if you don't have it let me know) send me everything via Private MEssage,
          thank you
          I have the same problem..
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          Comment


          • #6
            Stuck in Alliance

            Im in the new server Mordred70 player name OneGulp Alliance olympians. Im stuck every time I try to leave Alliance its says " Your pardon, good knight. An unexpected error has occurred. Please try again later. Well I think I have tried over 100 times over the past couple days and Im still stuck. Please help!! The crowns also say they dont even see my guy in the members list when I requested they boot be out. So im really stuck.
            Liga88

            Comment


            • #7
              Originally posted by Guntao View Post
              Im in the new server Mordred70 player name OneGulp Alliance olympians. Im stuck every time I try to leave Alliance its says " Your pardon, good knight. An unexpected error has occurred. Please try again later. Well I think I have tried over 100 times over the past couple days and Im still stuck. Please help!! The crowns also say they dont even see my guy in the members list when I requested they boot be out. So im really stuck.
              Hello Kabam!! I still havent heard from you on board or my ticket (ticket 4 days old, still no reply). Please HELP. I'm still stuck in the Alliance.
              Liga88

              Comment


              • #8
                Hi Guntao, you should be set, try leaving your Alliance after refreshing the app.
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                Comment


                • #9
                  So you made an alliance but want to join up with another? There is a way out and takes about a half hour to remove yourself from a one player alliance. You need to make another player to make Chancellor of your alliance.

                  Make note of the world you are currently in.

                  1/ Go to www.kabam.com and sign in with your game id. This is to test that it works and you can sign back in.

                  2/ Uninstall the app.

                  3/ Reinstall the app.

                  4/ Skip the tutorial (top right corner)

                  5/ Switch worlds by tapping player name, tap "world" select the world you were in.

                  6/ Create new kabam id by tapping on your player name, then the cog in the top right corner, then Kabam id. Create new id.

                  7/ Upgrade until you reach level 3. I find cottages are fastest.

                  8/ Build embassy and send request to join your alliance.

                  9/ Uninstall and reinstall app and sign in with your original id.

                  10/ Accept the new player and make him Chancellor.

                  11/ Quit the alliance.
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                  Comment


                  • #10
                    I have a friend who is having a problem with being able to leave his alliance. He told me that he has attempted to contact Kabam several times only to be ignored, so I am trying to help him.

                    His leave alliance button, message everyone button do not work and are greyed out. He is unable to be promoted within his alliance and doesn't receive any ma?s messages sent out to the entire alliance. He has tried to have his chancellor kick him from the alliance to test it out and the Chancellor was unable to do so. He also does not show up in the member list. The day before the recent update, whenever I would click on his name to try and figure things out it would force the game to restart (I repeated that 6 times with the same results). So I am asking that someone help to fix this glitch. I am sending a message to Hannah Kabam with his information but would like someone to reply in this post to let me know when the issue is fixed. Thank you.

                    Comment


                    • #11
                      Stuck in a disbanded alliance

                      I have been contacting kabam customer support since december 2012. I had the same problem with guntao. I cant leave the alliance, my name is not on the members list and every time i tried to leave, there's the glitch saying "your pardon good knight etc" . Kabam cs only replied a few times, maybe 3 times more or less. The last one i could remember was them saying its somewhat a rare case and that it would take them a longer time to solve the glitch. I have waited. Nothing.... Then i started mailing them again, this time, no replies...until now. My alliance disbanded and i am left all alone. It says there's a zero member in it but i can see my might. My alliance has a number glitches attach to it. What's worse is that if a player clicks on my name from a message of mine, they are booted out of the game which requires them an app restart. Its not funny playing ghost and being stuck in a dead ally. Pendragon54 belle

                      Comment


                      • #12
                        I have had this exact same issue for two days now. And I'm vice chancellor of my alli, my crown is gone, can't leave, can't be booted, can't be promoted or demoted, my alli can't see blue flags at my cities. I'm not in members list, this sux I really need help. Twice now kabam tells me to reinstall. I've done that. Nothing's working. Can't even be invited by another alli. If kabam could just pull me from the alli I'm sure it would reset. Ill reply to this post if kabam decides to help me. Caia from ___FLATLINE___ in Galahad43

                        Comment


                        • #13
                          FINALLY! After the long wait from customer support, Hannah Kabam replied to my message here. She offered solution which at first I doubt could work. However it did. As pissed as I am for having the glitch for 5 months, I'd still like to thank you Hannah for looking into this matter. Customer support could surely make a room for talents like you so that game users problems are Heard and Solved, this basing on the number of tickets I have submitted. I hope those players having the same problem as mine could be fixed as well. Thanks again.

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                          • #14
                            Botyok. Did u fix ur problem? If so please tell me how. Thank you

                            Comment


                            • #15
                              I'll pm you caia

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