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ANYONE who has had their CITY OPEN OR CLOSE when it shouldnt have - POST HERE

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  • Spize
    replied
    Customer support is no help. I got back some t1-t3 troops, but am still out 30mil might and over 140k of t5 that I purchased.

    A few months ago I got cleaned out overnight, kabam said I must have accidentally stayed open. From that point on I check every night before I'm done playing.

    We had an issue that ended with another player leaving our alliance... One that had a lot of information generally that is absolutely NOT available to normal members.

    That night after double checking my cities, setting my training, and assigning knights (usually Marshall top knight and steward second best) I went to bed. Usually a pointless thing because I rarely unassigned any knights and only open for tournaments or 1on1 battles.

    I woke up that morning completely zeroed. I'm a smart player and know ratios, so I not only noticed I was opened some how, but I wasn't marshaled at all. So I was leveled and they essentially lost very few troops at all. I had somewhere around 36-38 mil in might zeroed in 4 attacks. 4 attacks to zero me despite having 140k of that in t5 troops.

    What's up with that kabam?

    Leave a comment:


  • ApolloHorde
    replied
    same just happened to me

    yesterday the same happen to me, had ck all my cities a few hours before and even made sure i had a knight assigned. when I ck a few hours later all my cities were open (only one has troops all the others are just production and never even seen the open button) either way 320mill might gone and the knight was unassigned with 4mill in gold reserve. contacted Kabam last night and still waiting on a response. taking I have spent several hundreds of dollars with them they better have a good answer if not im done with them and there rigged games
    Ive spent was to much on a free game to deal with this

    Leave a comment:


  • Governor12
    replied
    Originally posted by trfields01 View Post
    My gates were forced open, 212 unasigned from training and troops..including the t4 id paid for were gone. I am certain i did NOT open my city, unhide my troops. Ive sent kabam 3 tickets since this happened a month ago..still no responce what so ever from kabam. Ive played a year, im on one of the games very first servers..top 100 all time tks. I know what im doing, i know how to play. Ive spent over $300.00 us dollars on this game for kabam to do nothing about this glitch/hack, answering my tickets, responding to my threads or replacing my troops. Kabam, give back my troops, give me a 215 in ea of my 3 cities, answer my report tickets or threads OR REFUND MY HARD EARNED MONEY!!! im sick and tired of waiting on a responce from a support team that doesnt even exist!!
    I know how it feels, had my second city breached which I was sing to build up troops, and lost 15 mil might, which included600 gems worth of chests... Completely unacceptable but kabam refuse to answer me... Someone else in my alliance lost 8 mil the next day with same glitch and their troops were returned... Just wish kabam would look in to it and assist

    Leave a comment:


  • trfields01
    replied
    My gates were forced open, 212 unasigned from training and troops..including the t4 id paid for were gone. I am certain i did NOT open my city, unhide my troops. Ive sent kabam 3 tickets since this happened a month ago..still no responce what so ever from kabam. Ive played a year, im on one of the games very first servers..top 100 all time tks. I know what im doing, i know how to play. Ive spent over $300.00 us dollars on this game for kabam to do nothing about this glitch/hack, answering my tickets, responding to my threads or replacing my troops. Kabam, give back my troops, give me a 215 in ea of my 3 cities, answer my report tickets or threads OR REFUND MY HARD EARNED MONEY!!! im sick and tired of waiting on a responce from a support team that doesnt even exist!!

    Leave a comment:


  • BonFIRE_GA
    replied
    Over 15% of my alliance has experienced opened city gates.

    My thoughts: For this many ppl to experience open gates, Kabam must have written a script to pop them open. Either this is a MAJOR flaw or it is on purpose. Their problem: ppl were complaining about closed cities and game being dead. Their solution: Create activity. If it was different: They would state such or quickly fix the problem. Kabam says that our accounts have no monitary value. So they must be generalizing that artifically activating the game again by popping open gates is damaging no one. I disagree.

    Leave a comment:


  • BonFIRE_GA
    replied
    3 more ppl in my alliance

    More cities opened:

    Today: Naak 8/21 caught before being zeroed
    Yesterday or the Day before ted caught before being zeroed
    Last Weekend: llyKydaL Zeroed - was on vacation for a week.. had closed all cities

    Yesterday: Reeb muttered something about me opening his city and all his t4 wagons dying... but didnt want to acknowledge the fact.. was trying to play tough boy.. I DIDNT open

    Leave a comment:


  • Governor12
    replied
    I lost 15 mil and I'm rightly peed off! I had these troops in my second city, ready to use a fury (after being furied 20 times be nice to use one myself)... Was waiting for kabam to answer my pict glitch as I lost 1.1 mil archers and I'm still waiting... I was hit and the city was hidden as always... Took res, no big deal, then hit twice more and wiped out city (which was hidden) with a ratio based on my unassigned marshal... Wtf... Not impressed...

    Governor merlin12

    Leave a comment:


  • Noob_5JTXPMW
    replied
    Originally posted by Mushalynn View Post
    What world are you playing in Noob?

    Galahad24...

    Leave a comment:


  • Walsh2009
    replied
    Originally posted by BonFIRE_GA View Post
    Last night we zeroed a red city. I suspected that this was also a forced open because of the overwhelming number of wagons exposed with few troops.. He wasnt a noob.. I wrote him.. and he responded that his city was also closed when he went to bed. i believe him and know him well... i have asked him to come on forums and reply as well. I have hit his city many times.. and he has never been open. The last ticket number that I can see from my alliance before zero is 29817017. My ping where I found his city open was 29816666. (Ovetsris)

    Kabam, even though hes a red.. city gates opened just isnt right.. We zeroed him.. but he deserves his troops back.. no one should go out with forced open gates.

    Did you write and include an algorithm that randomly forces gates open? is this now an expected part of game play? it doesnt make sense... the amount of time required to build my wagons... 800k .... and you have done nothing for my team mates.. dont take my wagons..
    I am still waiting for kabam to get back. I have gave them all reports so let's hope

    Leave a comment:


  • Walsh2009
    replied
    The same happened to me last night. I always close my citys when I go to bed. But when I woke up this morning I found all my city's were open and I was zeroed. I am still wait for kabam to sort it out. If they don't fix the problem and put my mite back. I will be Seeking legal advice(for the second time).

    Leave a comment:


  • BonFIRE_GA
    replied
    Dumayne said the following: Posted 08-15-2013 at 7:05 pm found in thread: Ticket Response - Help us Understand (Bugs and known issues)

    Originally posted by Dumayne View Post
    The support sucks. I mailed about an issue with mystic train. It didn't level up my knight. They replaced the train. When I used it, nothing happened. So I wrote up another ticket. 4 times they've told me its close yet I've explained 4 times it's a new case. Also my city was opened with I was offline & I got zeroed even though I'd been hidden all week. Their answer was I couldn't have been closed. Knights coming off marshal with 12 knights in the city & 4bil gold. They can't explain these glitches. Won't give my troops back when I know they've given others their troops. All I've spent on the game and the support given is laughable
    These arent the words of someone who is making up a story just to get free troops... IS THIS YOUR WAY OF MAKING THE GAME INTERESTING?? No thank you

    Leave a comment:


  • BonFIRE_GA
    replied
    Last night we zeroed a red city. I suspected that this was also a forced open because of the overwhelming number of wagons exposed with few troops.. He wasnt a noob.. I wrote him.. and he responded that his city was also closed when he went to bed. i believe him and know him well... i have asked him to come on forums and reply as well. I have hit his city many times.. and he has never been open. The last ticket number that I can see from my alliance before zero is 29817017. My ping where I found his city open was 29816666. (Ovetsris)

    Kabam, even though hes a red.. city gates opened just isnt right.. We zeroed him.. but he deserves his troops back.. no one should go out with forced open gates.

    Did you write and include an algorithm that randomly forces gates open? is this now an expected part of game play? it doesnt make sense... the amount of time required to build my wagons... 800k .... and you have done nothing for my team mates.. dont take my wagons..

    Leave a comment:


  • BonFIRE_GA
    replied
    DictatorVader said the following: Posted 08-14-2013 at 4:27 pm found in thread: Kabam glitch opened my troop city (Bugs and known issues)


    Originally posted by DictatorVader View Post
    BUMP

    This issue still persists, I play in Gandalf 41 and it happened to 2 people in my alliance yesterday. I also play in Bombur 80 and it happened to me 2 weeks ago. Come on Kabam, I've found a half dozen threads about this glitch, and not one of them has a response from Kabam indicating that it is being taken seriously. You are ripping off some of your best paying customers.

    Leave a comment:


  • BonFIRE_GA
    replied
    Godzilla the god said the following: Posted 08-14-2013 at 3:01 pm found in thread: Kabam glitch opened my troop city (Bugs and known issues) ... Lost 30m might

    Originally posted by Godzilla the god View Post
    Hey all, just so you know I had a glitch open my troop city and cost me 30 million in might, I've messages kabam 5 times since Monday and had no answer - I've spent a lot if money on this game and would like a reason as to why this happened - it's like a scam to get folk to spend more rebuilding - I won't spend another penny until this is rectified

    Leave a comment:


  • Mushalynn
    replied
    Kabam support closed my ticket without addressing anything. Complete brush off....

    Gates are still opening on their own randomly. An integral game feature is compromised yet they refuse to even LOOK at it.

    Leave a comment:

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