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ANYONE who has had their CITY OPEN OR CLOSE when it shouldnt have - POST HERE

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  • ANYONE who has had their CITY OPEN OR CLOSE when it shouldnt have - POST HERE

    This thread is for all the people that Kabam refuses to listen to.. and merely gives a few speed ups in replacement of their troops.. Kabam.. listen to your customers... I have several threads in this forum that I will be keeping up to date.. but I want all the other players out there to physically see EVERYONE ELSE who is having THE SAME ISSUES! You are not alone..



    Post a response here if your cities have been found open / closed when they were not suppose to..

    ..... also read my other thread.... multiple accounts opened up... hack or glitch.. thread... (or something named close to that)



    Thanks,, GodessAphrodite / BonFIRE Hengist 10

  • #2
    This last weekend: 3 ppl from my alliance had their "closed city" gates open on them.. this is where they kept all their wagons and troops they purchased. etc.. ZEROED These are seasoned players who never open these particular cities. ZEROED OUT

    KABAM RESPONSE: 1st response: close your gates (hitting my head on the wall right now) 2nd response: Heres a few speeds
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    • #3
      MAY: We had to send mail out to the alliance because more than 3 people found their gates open when they were closed.. These are seasoned players who never open these particular cities. Luckily this time no one was hit
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      • #4
        Protector 21 posted the following in forums.. on August 12th 3:41. I've asked him to post a response here in this thread.

        Originally posted by Protector 21 View Post
        Lost all my army because city opened when off line. Will kabam help.
        ????? ??? ????? ???????? ?????? ????? 13 ????? ????? ???????? ?????? ????? ???????? ?????? ????? ??? ????? ???????? ??????

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        • #5
          Gates popping open by either glitch or hack has been an ongoing issue since at least May. Kabam support tells me the hide troops slider is delayed but they fail to understand that the city was NEVER open to begin with. I check my gates and Marshal every time I queue troops. After 18 months playing this game I am no noob and do not need a mail from Kabam explaining how to hide or expose my troops, thank you. I need Kabam to address the issue put in front of them. Period. Multiple players having selected cities opened at the same time in no coincidence. The handling of this issue so far by Kabam is a "sweep under the rug" approach, proving once again, that players / customers are not valued.
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          • #6
            Originally posted by Mushalynn View Post
            Gates popping open by either glitch or hack has been an ongoing issue since at least May. Kabam support tells me the hide troops slider is delayed but they fail to understand that the city was NEVER open to begin with. I check my gates and Marshal every time I queue troops. After 18 months playing this game I am no noob and do not need a mail from Kabam explaining how to hide or expose my troops, thank you. I need Kabam to address the issue put in front of them. Period. Multiple players having selected cities opened at the same time in no coincidence. The handling of this issue so far by Kabam is a "sweep under the rug" approach, proving once again, that players / customers are not valued.
            .

            Same thing has happened to me twice. Lost everything two days in a row.

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            • #7
              What world are you playing in Noob?
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              • #8
                OK.. AGAIN tonight.. at 7:42 server time on August 14th Kad's City gates came OPEN. He never touches that castle except to check gates..and he only has wagons there. --never takes incoming at that location ON GOING PROBLEM KABAM UNACCEPTABLE..

                Details: Member was reassigning troops. No incoming.. They opened for no reason.. shortly afterwards Game reset. forced reload on own.

                Report number 29777634 is about when he noticed open gates.
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                • #9
                  On second note: For disappearing troops: Here's Kabams response...

                  Thank you for writing in to report this issue. There is a confirmed issue with the way the game files update in the back-end (behind the scenes) and the front-end (what you, the player, sees). However, this issue seems to work itself out after a period of time.. ....... yada yada yada.. they will ask you for more details in helping identify the problem.. But if you have a ticket responder who refuses to acknowledge the situation, I'll be glad to give you screen shots.

                  My point.. some first response ticket writers refuse to acknowledge troops just dissapearing.. but here you can see.. that you actually know what is going on except when you get someone who cares.. I WANT TO be able to work with THIS TICKET RESPONDER ABOVE!!!! He doesnt treat me as an ignorant fool.

                  Getting back to my point: YOU ARE REFUSING TO ACKNOWLEDGE CITY GATES OPENING ON THEIR OWN....... THIS is even worse!!!!
                  Replace troops... not just offer speeds... and Own up. Stop opening the gates on closed cities....I didnt ask for your help in killing my troops.
                  ????? ??? ????? ???????? ?????? ????? 13 ????? ????? ???????? ?????? ????? ???????? ?????? ????? ??? ????? ???????? ??????

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                  • #10
                    Kabam support closed my ticket without addressing anything. Complete brush off....

                    Gates are still opening on their own randomly. An integral game feature is compromised yet they refuse to even LOOK at it.
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                    • #11
                      Godzilla the god said the following: Posted 08-14-2013 at 3:01 pm found in thread: Kabam glitch opened my troop city (Bugs and known issues) ... Lost 30m might

                      Originally posted by Godzilla the god View Post
                      Hey all, just so you know I had a glitch open my troop city and cost me 30 million in might, I've messages kabam 5 times since Monday and had no answer - I've spent a lot if money on this game and would like a reason as to why this happened - it's like a scam to get folk to spend more rebuilding - I won't spend another penny until this is rectified
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                      • #12
                        DictatorVader said the following: Posted 08-14-2013 at 4:27 pm found in thread: Kabam glitch opened my troop city (Bugs and known issues)


                        Originally posted by DictatorVader View Post
                        BUMP

                        This issue still persists, I play in Gandalf 41 and it happened to 2 people in my alliance yesterday. I also play in Bombur 80 and it happened to me 2 weeks ago. Come on Kabam, I've found a half dozen threads about this glitch, and not one of them has a response from Kabam indicating that it is being taken seriously. You are ripping off some of your best paying customers.
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                        • #13
                          Last night we zeroed a red city. I suspected that this was also a forced open because of the overwhelming number of wagons exposed with few troops.. He wasnt a noob.. I wrote him.. and he responded that his city was also closed when he went to bed. i believe him and know him well... i have asked him to come on forums and reply as well. I have hit his city many times.. and he has never been open. The last ticket number that I can see from my alliance before zero is 29817017. My ping where I found his city open was 29816666. (Ovetsris)

                          Kabam, even though hes a red.. city gates opened just isnt right.. We zeroed him.. but he deserves his troops back.. no one should go out with forced open gates.

                          Did you write and include an algorithm that randomly forces gates open? is this now an expected part of game play? it doesnt make sense... the amount of time required to build my wagons... 800k .... and you have done nothing for my team mates.. dont take my wagons..
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                          • #14
                            Dumayne said the following: Posted 08-15-2013 at 7:05 pm found in thread: Ticket Response - Help us Understand (Bugs and known issues)

                            Originally posted by Dumayne View Post
                            The support sucks. I mailed about an issue with mystic train. It didn't level up my knight. They replaced the train. When I used it, nothing happened. So I wrote up another ticket. 4 times they've told me its close yet I've explained 4 times it's a new case. Also my city was opened with I was offline & I got zeroed even though I'd been hidden all week. Their answer was I couldn't have been closed. Knights coming off marshal with 12 knights in the city & 4bil gold. They can't explain these glitches. Won't give my troops back when I know they've given others their troops. All I've spent on the game and the support given is laughable
                            These arent the words of someone who is making up a story just to get free troops... IS THIS YOUR WAY OF MAKING THE GAME INTERESTING?? No thank you
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                            • #15
                              The same happened to me last night. I always close my citys when I go to bed. But when I woke up this morning I found all my city's were open and I was zeroed. I am still wait for kabam to sort it out. If they don't fix the problem and put my mite back. I will be Seeking legal advice(for the second time).
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