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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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SET RULES

This is a private board. As such, decisions made are final.
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Major Loading issue!!!!!!

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  • Major Loading issue!!!!!!

    HI, my username is Ghost_ and for the last 3 days i have been unable to load my account. i try to load game on my phone to play and i get the error message "fey trickery! we've encountered a problem, please tap OK to restart." once i click OK it goes back to the loading screen and the message pops up again leaving me in an endless loop of restart errors. i have re-installed deleted and done everything i can to get it to work. it appears to be an issue with my account because if im not signed in i can play, but once i try to load my account i get the error messages. is anyone else having this issue on the iphone app? i contacted Kabam and they told me to just start a new account! like its that easy to get far into this game. i lost a level 57 with 40 million might and they told me to just start over! Can anyone else help me try to figure this out?????? Thanks!

  • #2
    Ok. It is possible that it is the device or the generic account for the device that is the problem. (When you delete the game and re-install, it makes a generic account until you log in)

    Have you tried to log in on another device, borrow a phone, download bluestacks on your computer, or swipe your friends Ipad or Ipod for 20 mins and try to log in with your ID. But even if you get in you may not be able to get on with your normal device.

    I have heard of some people using a new user account to do something against TOS and if it gets suspended then you are screwed if you have to reinstall the app.

    Comment


    • #3
      i have not tried loading it on another device yet, i have a feeling its something to do with my account since the game works fine up until i try to load my account.

      Comment


      • #4
        Ok then by what you said you are able to get to the "I have a kabam id" and after you log in with email and password is when the fey trickery happens?

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        • #5
          yes i am able to get to the log in screen after i re-install app, but as soon as i log in and it does the app restart to load my account i start getting the errors.

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          • #6
            the game appears to be running behind the error message because it loads through with the error pop up and i can see the Merlin chance pop up, but the only way to get rid of the error message is to click restart, which brings me back to the loading error loop.

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            • #7
              Sorry thats all I have.

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              • #8
                thanks for trying, that was more help then Kabam offered.

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                • #9
                  i am also having trouble signing in. im using android and my username is coreyakawilson. it keeps saying "fey trickery" please fix... i was using tapjoy just before this happened

                  Comment


                  • #10
                    This is happening to me also. Any ideas??? I have tried reloading, pressing ok about 1000 times. I would like to play again.

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                    • #11
                      i have no idea what is causing the issue i have been emailing Kabam about it since last Tuesday. they are just starting to try and attempt to help me. Right now in the recent emails it seems they are trying to see if i caused the issue, i have let them know i haven't touched it and it just stopped working one day. I will include all of you, who also have this issue in my next email(please include your KOC username in this post so i can include you) and will keep yall updated on what they think is the issue. So far the only thing they told me to do was to delete app and re-install then try logging in. Also they told me to just make a new account which i told them that wasnt an option.

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                      • #12
                        Thanks ghost...... My user name is BTKG. this sucks. Mine was fine them just stopped working.

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                        • #13
                          I updated my kingdoms of Camelot game but it still asks for an update.why its annoying.

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                          • #14
                            I have exactly the same problem, two days ago it was working then fey trickery occurred. Had the same message no matter what I do. i've deleted it, restarted it. Tried using it on another ipad, and I still get the message. It definetly appears to be the account, as once I've reloaded the app I can play as a new player, but as soon as I add kabam ID. Fey trickery! I have got on momentarily as in for a minute or so, before fey trickery occurs. User name: geoffoir World: Gawain25. I have put in a help request, but no answer yet. Please help Kabam!

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                            • #15
                              Upgrade sucks locking during upgrade

                              I have tried numerous times over the past 2 days and the upgrade gets about half way & locks up. No matter how many ones I reload or wait, games licks up. If Kabam cannot fix quickly I may have to start a class action lawsuit as taking players $ and leaving them like this is fraulent.

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