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Top 5 Bugs - Kabam Please Read

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  • Top 5 Bugs - Kabam Please Read

    Dear Kabam,
    I realize that it isn't practical to address every instance of every bug in every game...many so called "bugs" are caused by player error, lag, or are just freak incidents. In recognizing this, I thought that it may be helpful to make a list of the "Top 5 Bugs" to help focus your attention on the things that are most detrimental to the game. Other posters are free to chime in, but please make sure your "bug" meets the following criteria:

    1. Occurs frequently and is well known in your alliance/world
    2. Has a definite negative impact to gameplay
    3. This isn't a ctriteria...but clearly describe your bug and refrain from ranting...we are trying to be constructive here. and State your platform - I am an android user.

    So in no particular order, here is my list of Top 5 most hated bugs:

    1. Chat freeze - It is literally an everyday (multiple times a day) occurrence that Global Chat (GC), or Allied Chat (AC), or both will freeze. I know that this isn't a data connection problem because I can still see the chat scrolling in the banner at the bottom of the screen in city view. Everyone on my world complains of this and it is a real drag. This is one of the few bugs that will actually cause me to put the game down for the night because of the level of frustration that it causes. Restarting the app usually clears it up for an hour or two.

    2. Overlapped reports - On the alliance wall, under reports, when I click on a particular report, that report sometimes becomes "stuck" and then overlaps any subsequent reports that I try to view. This can be very annoying when we are trying to war another alliance, particularly if we are zeroing a major city. Restarting the app usually fixes it, but not always. As you can imagine, having to restart in the middle of attacking is very bad for game play.

    3. Scouts not returning - This is one of those bugs that may simply be unfixable, but I'd like to hear why if that is the case. Most of the time, my scouts work fine, but when they don't...oh man it's bad. There have been occasions where it can take up to 6 attempts to scout a target and actually get a report. There are also times where I have sent a single scout and gotten back 3 or 4 reports.

    4. Unassigned knights get locked - When your knight gets unassigned because someone stole your gold, you have to restart the app in order to gain access to that knight again. This is more of a minor annoyance, but seems like it should be fixable.

    5. Merlin App Crash - This seems to have decreased in frequency over the past month or so...so maybe it's getting some attention. Whenever your daily Merlin free play becomes available, the app tends to freeze up and a hard restart is required.



    I started this list as a "Top 10", but I really don't know of 10 widespread issues. On the whole, this is a fun game and a well developed app. I have had numerous other issues with the app, but I think that they were more along the lines of one-timers. Hopefully I will get a Kabam response to this with some hope of fixing these particular bugs.

    Thanks!

  • #2
    Good call. I get all of those bugs (which are by far the most important ones), but here's my 2p worth:


    * Occasional lost resources when transporting

    * Occasional lost troops when reassigning

    * The communication "time out" for all REST requests should be lowered - say for example, I'm doing something in my house and I move around to a spot where wifi isn't as strong - I have to wait for a minute or so while the "loading shield" spins, before I get an error. Going back into a strong wifi area doesn't work either - it just keeps spinning. This is fine most of the time, but if I'm in the middle of a battle, or I've sent food to my troop city, I can lose troops or food, for example. There's absolutely no point in having such a long time out, if there's no mechanism to retry the request within the time out period.

    * Swear filter. If you say "assuming", you get a shed-load of random text pop up (I assume "***" is considered a swear word?). Other words are just removed entirely, which makes text v hard to read. Replacing the swear words with a mask would make things less confusing.

    * Shop items that are announced via the banner don't appear unless you refresh the game. I've noticed it with chests, not sure if other items are affected.

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