Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Bugs since Server Maintainence 6.30 game time 6 May.

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  • Farmer Bob
    It seems that deleting and re-installing only works if your phone deletes the cache when you delete the app, some phones don't. So on droid you can clear the cache and on the Iphone you must delete and re-install.

    I have heard some say that with their jail broken I-phone they had a lot of trouble getting rid of the "common" problem so if that may be your situation you may be on your own.

    Leave a comment:

  • Sclusion
    Reinstalling? Other solution, please.

    Leave a comment:

  • Little_miss_me
    Deleting and reinstalling fixed it for me on my iPad.

    Leave a comment:

  • BRABUS009
    Same problem for me, unable to solve it.

    Leave a comment:

  • Noob_5BLZWRL
    Originally posted by Headrush01 View Post
    I uninstalled the game. Then reinstalled and it fixed the problem.
    A reinstall wasn't necessary for me on android. I force-stopped the app and then in android settings > apps > Camelot I cleared the cache (but not app data).

    Leave a comment:

  • Headrush01
    I uninstalled the game. Then reinstalled and it fixed the problem.

    Leave a comment:

  • Headrush01
    Jonah Hex Mordred32
    I have the same issue. I am on Android and using Samsung Galaxy S3 phone.

    the Send button for instance no reads "Common.Send_button".

    Restarts do not solve the problem.

    Leave a comment:

  • Guest's Avatar
    Guest started a topic Bugs since Server Maintainence 6.30 game time 6 May.

    Bugs since Server Maintainence 6.30 game time 6 May.

    I have logged in after the above maintainence.

    I have bugs on all text throughout the game. On most buttons throughout the game I have much longer text than usual. The word Common. appears infront of most normal text on buttons in all areas.

    What's up Kabam team?? Any idea of when this will be fixed?

    I play on Percival45, which is now known as Common.CurrentWorld, with my options being ChangWorld.Capacity: ChangWorld.CapacityHigh, and the options on buttons reading: Common.Create as examples of what I am talking about.

    I have refreshed the game - didn't fix it.
    I have forced restart the game (currently Common.Refresh) - didn't fix it.
    I guess I have the option of deleting the game off my device, and redownloading it - really do not want to do this.

    I have tried to use the Contact Us function through the game before too - I get a reply to my e-mail telling me to refresh, and giving troubleshooting options (which don't help most issues by the way), and if I have more trouble to reply to the e-mail and an agent will be with me shortly... Did you know you cannot reply to your e-mails? I get a reply back saying how I can't contact you that way. Makes it kinda hard to talk to you about problems with the game. Could you please look into this for me while you fix this new bug: Alliance reports - 00789542. Still experiencing this issue as well.