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Lost Items - 40k Stone

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  • Lost Items - 40k Stone

    Members of Camelot's Northern Territories,
    If you have experienced this bug:
    Used a 40,000 Stone Item and it didn't work or it worked but after a short period of time the allocated amount went back to the original quantity.

    PLEASE reply to this thread with:

    In Game Name:
    Resource (+Stone) Items Used:

    I sent a ticket to the "Bugs?" tab and I didn't get reimbursed yet (as of this timestamp) If any other members are experiencing this bug, they should reply to this thread.

    IGN: Cheesemaker
    World: Hengist10 (English)
    Used: -2x 40,000 Stone Items (From the beginners chest)
    -1x 40,000 Stone Item (Purchased and spent, still did not get the requested amount of stone)

  • #2
    Me, too

    Hengist 10
    1x +40k stone item
    1x +20k stone item
    1x +40k gold item

    I sent individual notices for each of these losses and then follow up notices to the "auto-reply" that tells me to refresh, but have heard nothing back, yet. Those losses are relatively significant in the first few days of playing a game that seems to be an early race to the top.


    • #3
      Originally posted by Unregistered View Post
      I sent individual notices for each of these losses and then follow up notices to the "auto-reply" that tells me to refresh, but have heard nothing back, yet. Those losses are relatively significant in the first few days of playing a game that seems to be an early race to the top.
      I agree. Not being able to power level my wall with (one of my) resource boots disappointed me a little. I'd appreciate it if this issue was looked into. As a customer who payed for these resources I feel unhappy with the time that I lost and resources that I had been unable to obtain.


      • #4
        this is true, bump

        Cheesemaker (Hengist10) Writes:

        I agree with the other post. The situation was very distressing when I ran into it.

        Still, If any other users are experiencing the same problem please reply. A bug like this needs/should be looked into.

        More specifically, I would try to upgrade my level 3 wall after each +40,000 Stone item (because I met all the other requirements, except stone ). The resource count would fluctuate up before returning to its original value, with no upgrade and a loss of stone. In my defeat, I admit I was a little hasty and should have refreshed after the first incident had occurred.


        • #5
          this is cheesemaker. 1 day ago from this post's timestamp Kabam's customer service credited my account 120k stone (I believe,: the sudden surplus in stone seemed accurate with the production rate I am using)
          So, even though customer service takes forever, if its a legitimate bug that they can catch, they will fix it.
          I would just like to state that even though they are not the most prompt, time-efficent service; they are actually one of the friendlier, considerate businesses out there.
          Thanks Kabam!

          -N:Cheesemaker W:Hengist10