Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Generally, BE NICE. There is nothing wrong with being nice to each other.
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Missing 1,000,000 might

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  • Missing 1,000,000 might

    Sent out 7 attacks to weak farms and what do you know minutes later missing 1mil might. Somebody better fix this, and give me my troops back or this customer is going to have major problems with kabam Perceval 7. Name Coscienza. Leader
    Of Sin top 15 alliance.

  • #2
    And s help me god...

    and if i get a friggen "refresh your app response" i think i will damn near explode....i want "real help" and "real answers" and "real concern" to this problem as i spend "real money"...and i dont want the techniqual team b.s. Kabam is awfully concerned at how many gems i buy...but not concern enough to help when im missing 1,000,000 might for an hour? and why i havent got a response? your soo busy huh? i dont see a response to anybodies problem. nobody from kabam looks at forums often? i love the instant and awesome customer service! Compared to the instant money you recive when i buy gems! take 20seconds to spend money...and now an hour without a response....great to know your out there kabam! and i have all the pictures should you want them. THIS IS A REAL PROBLEM...


    • #3
      And another note...i love the big msgs "Spend 250gems" "buy gems buy gems" but not one ingame msg about "troops going missing glitch" hmmmm???????? why would we not be informed that an on-going glitch could possibly affect us? i so look forward to answers. i would love to sleep, however im up waiting on a response like a idiot =) if i send the catapults that i recive to farm somebody will they be glitched and lost too??


      • #4
        Still no help?


        • #5
          Thanks for reporting this issue and sorry for the inconvenience that is causing,
          Our Development Team is aware of the troops loss bug and working on the fix. Players Support suggest to refresh the app because this bug is caused by a "miss sync" from the front end and the back end, refreshing the app it forces the sync up and often fixes the loss of troops.
          For individual assistance please
          click here to contact players support. if you wrote them already they will get back to you as soon as possible


          • #6
            I have the same problem, I lost about 6k battering rams and other troops, all in all about 350k might. I also lost 5m food which I was sending to someone; the transport was succesful according to the report but the food just vanished. I sent bug reports but all I got were automatic "please refresh" answers like the one above. Refreshing does not help. I have refreshed some 20 times now over the past 12 hours, and it makes no difference. I even rebooted my ipad but that didn't help either. A few hours before this glitch happened, I activated two buffs to increase attack and health by 20% because I was planning to do some big battles. By now, the buffs are already gone but I still don't have my full army back, I did not even receive a real answer from costumer service. This glitch has affected many people, I saw many complaints in global and alliance chat. Urgent solution is necessary.