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Knights Experience Bug - Please Write your In-Game Name and World here!!!

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  • Riccardo Kabam
    replied
    Lords and Ladies of Camelot's Northern Territories,

    This bug has been fixed and player support started to refund players Exp Items to effected players, we hope everybody will receive the Exp items by the end of this week,

    Some of you received speedups and not Exp Items? Exp Items Have been credited now.

    Thank you for your patience

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Help

    It won't let me upgrade buildings

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Game Name: Travman
    World: lancealot1
    Training Items Used Arthur

    Leave a comment:


  • Guest's Avatar
    Guest replied
    exp

    Posted what was requested in the original thread which has now gone !, so here it is again

    chess
    lancelot1
    1x kay or galahad

    Leave a comment:


  • Noob_572WT6G
    replied
    THEREAPAR
    world key2
    train with arthur the one with the most exp 50 k
    and what u have promised us as well

    Leave a comment:


  • Noob_588KDPD
    replied
    At least u guys getting A in-game message, the last thing I've received from them is still this email:

    Hello ,

    Thanks for taking the time to contact us! We are investigating an issue that has caused players to use a Knight Experience item only to have their Knights revert to their original level. We apologize any inconvenience this has caused and thank you for your patience while this issue is addressed properly by our Engineering team. To have your name added the the list of "Affected Players" please respond back verifying your player name and world. Additionally, please provide the approximate date and time that this issue occurred. Once we get you on our list, your account will be reviewed soon!

    Just so you know, we want to make sure the Knight EXP process is functioning as intended before any sort of reinstatement is granted.

    We sincerely appreciate your understanding!

    Thank you for contacting KoC: Battle for the North Support.

    Jennifer L.
    KoC: Battle for the North
    Player Experience

    Leave a comment:


  • Noob_588PMFN
    replied
    Zacklandia
    Percival7
    Train with Arthur x2
    Train with galhand x2

    Thank you for looking into this

    Leave a comment:


  • Guest's Avatar
    Guest replied
    bulldog
    ector8
    train with arthur

    Leave a comment:


  • Guest's Avatar
    Guest replied
    by the way...

    username is Hoboking
    World is ector8

    Leave a comment:


  • Guest's Avatar
    Guest replied
    promised items.

    i recieved speedyps but not the knight exp's!!! Help please...

    Leave a comment:


  • Noob_572WT6G
    replied
    THEREAPAR
    world key2
    I have revived speed ups but not a single exp for my nights come on man get ya act together please this can be a good game after the bugs are fixed a bit cheers I hope this is fixed and gone soon THEREAPAR #120327-000209

    Leave a comment:


  • Noob_58895WR
    replied
    Same here. Got the message in game but got no training items as promised. Unbelievable. Ticket #120326-005415. Oh my God how bad this looks.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Resolved only to now not be credited as suggested!!

    Received email saying bug fixed and was getting recompensed - guess what ps says if your not credited please go to player support !

    - how surprised should I be that these items were not credited !!!
    Sort this out now and get it resolved not accepting being fobbed off with player support standard replies once more for what the same issue !! More to the point been without all this experience and resource my steward missed out on for over 2 weeks this is hardly recompense!

    Drazova (Principa)
    Lancelot 1

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Knight Experience

    Ricardo

    Today I received an email suggesting that the issue has been fixed, and that I have been given a few Knight Exp tokens and some hourglass items for my troubles. I'm very appreciative of the Kabam support team, and their generosity and understanding.

    Although I did receive the hourglass "bonus" items, I still did not receive the Knight Exp as stated in the email. I refreshed the App twice.

    Hopefully it will be coming soon, since the issue has been resolved. But I have yet to receive the Knight Exp promised in the email from Kabam

    Username: Serpico
    World: 8

    Thank you

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Didn't get all items that i was told

    Originally posted by nimnot View Post
    nimnot
    Percival7
    at least 3 of the 50k knight exp
    +200 gems worth of instant upgrades on my alchemy lab.
    nimnot
    Percival7

    Ok, I received an in game mail that stated I was getting 2 of each knight xp boost and several hourglasses. It looks like I received the hourglasses but I did not receive the knight xp. Not to mention I lost at least 3-50k knight xp items which is more xp lost than 2 of each xp. Also I didn't get the 200 gems that I lost in speed ups on my alchemy lab. Please help with this, already submitted tickets over a week ago.

    Leave a comment:

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