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Troops did not return after a succesful raid

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  • #16
    hi i would like to report regarding my troops are not returning..server Percival7 (English)
    i had attack lv 10 wilderness grassland .
    here the detail, Mar 26,00:54AM Report No. 1024037
    i did heavy lost some troops. most of it is T1 troops.
    Firstly all the troop no returning, i try refresh the apps, and wait awhile
    all troop are back But My T2 Ballista 13000 not returning. its dissappear . it been a 2 day..
    still no returning.. pls help

    i wish can look into this issue for ASAP , my might are drop .


    • #17
      lost troops too!

      i think ector8 really has a problem... i just lost almost 5k cavalries after attacking a 0 might city.... i got my supply carts back but not my cavalries??? i have done everything that they said but still nothing happened!


      • #18
        This happened to me today. I lost 11k swordmen and Kabam did nothing.


        • #19
          Lost 17K troops. I realize that this is a tough bug to fix but But depending on what language you are using .net or other there is most likely a transaction statement you could write. Any way how do we get our troops back?


          • #20
            Kabam should not ignore this topic anymore...


            • #21
              Same thing has happened to me MummyG in kay2 world
              Which has cost me 280k might, replaced or gems to replace what kabam
              Lost would be more fitting then sorry or auto responses.
              Or even an auto responses email which is no help


              • #22
                Same issue for me. sent 35K troops to capture a lvl 10 mountain. won the battle with 25K+ tier 2 troops remaining but only my 1K wagons and the knight returned. Lost 25k+ tier 2 troops. I filed a report through your feedback page but no response... please help. I am very upset about this bug. I spent a lot of time and resources in building the army and in one fraction of a second everything's lost.

                Player : NashMani
                World : Percival7
                Report# : 1100270


                • #23
                  Yep still losing wagons


                  • #24
                    its been a few week. never reply the issues.. it is the troop no longer appear back? .. its take a lot of time and resources to build my troops. kabam, u should at least look into this issues.. i hope u can reply me asap .ty


                    • #25
                      same thing with me did they give you troops back?


                      • #26
                        Lost about 350k might in troops not returning because of glitch, mostly battering rams. Also lost 5m food in transport that succeeded according to report but receiver never got the food. I want my troops back asap and gems to compensate for time without those troops.


                        • #27
                          Missing troops

                          Game name is Luxroy from Horsa11 world
                          I lost 460 swordsmen the same way.Please fix bug soon