Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Wtf

    I transported rss to my second city, no rss ever showed up even tho it was transported and showed in report. It wasnt substantial like 10m rss but enough to let me not train for most of the day. When will you clean this crap up Kabam? Your game is really starting to get to me cuz of your lack of caring and only caring about money. This isnt just one occasion where your game has pissed me off like the 40 chests i bought and everytime was the worst outcome therefore im not buying gems anymore, cuz ur promotions are a lie. Im not even gonna get compensation for this but letting u know this game is getting far worse when its all about money to u. This is a serious case and im sure many players would agree with me like troops chests to buy your strength is making alot of real gamers like me quit cuz of your maximum carfe about the money and will avalanche from there.

  • #2
    Kabam are greedy and dont care about us mate, you only have to look through the forums at the unrest and see that kabam answer nothing, and have nothing to say for themselves. They removed posts i put up because of the truths i told, and they dont care at all about anything but their bank account. They are a shocking company and they dont care


    • #3
      Indeed, such a well constructed, addictive game I had fun with for a while. They wont reply here, nor care for any members enjoyment of the game. Congratulations Kabam, for being just like the rest of the corrupt world chasing after money and not understanding the real meaning. Money is paper bills and the only reason it has a value is because you make yourself think it has value, but you don't value the integrity of realism or a customers' opinion.


      • #4
        I had the same just happen to me in Merlin12. I transported 6million each of wood, stone, and ore to one of my cities. Went to that city and assigned a knight as Marshal, by then the resources had arrived, I had the mail, and they were showing in the resource bar at the top of the screen. I switched cities to transfer food over for training. When I switched back to the city I had transported to, the 18million resources were gone. I was not attacked and still had the mail stating a successful transport. My name in Merlin12 is RCCCL.


        • #5
          Hi Everyone,

          There are occurrences of resources getting lost during transport due to an interruption in a network connection. If you've had resources unexpectedly disappear, please contact Support from within the game explaining your situation. They will assist you in making the situation right.



          • #6
            This has nothing to do with network connections, it is all to do with the glitches in this broken game your so unwilling to fix. I lostin excess of 40mil resources in a two weekperiod, emailed and asked for help, all i got was please send screenshots.. So when you have maybe 40/50 reports through a day how do you expect them to be found when they disappear so quickly... Colin kabam, i implore you to rethink the way you and kabam conuct your business. On so many levels you get it wrong...


            • #7
              Only thing i wanna see fixed in kabam, is to get a msg across to where they can reinforce their used to be good game by repairing what theyve messed up. Take initiative on keeping consumers happy, no troop chests just for money. Try putting more skill back into the game but part of that strategy is buying SOME gems to improve things like aurthurs and divine inspiration. Listen to me, listening to the consumers is an idea, theyre your best hope in making the company better. Consider updating the game with newer stuff in it instead of focusing on the relentless promotion every week. Like gold increases marching speed of attacks, a market to buy rss with gold some things that consumers would enjoy to enhance the whole game.