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Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Game Will Not Load After Update

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  • #1

    Game Will Not Load After Update

    This sux I do the update then the game wont load for me.

    It says Unknown erron please try again later

    Has anybody else had this problem
    Tags: None
  • #2
    Unknown Issue when updateing your game Please try again later

    Whats the go with this .


    All my food is getting chewed away while I am locked out of the game

    NOT HAPPY
    GartmannGutara

    Comment

    • #3
      Originally posted by McKnakkers View Post
      Whats the go with this .


      All my food is getting chewed away while I am locked out of the game

      NOT HAPPY
      I just updated the app and this happens ???????
      GartmannGutara

      Comment

      • #4
        Thanks for replying to me.

        I can seee how important we as customers are to you all now ..

        This is A Joke
        GartmannGutara

        Comment

        • #5
          Originally posted by McKnakkers View Post
          I just updated the app and this happens ???????
          Force a restart of the app by pressing the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open.

          Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears.


          Then tap on Battle for the North to complete the process!

          If this doesn't work and you have a KabamID, delete the app and re-download it. After the tutorial you will be able to log in with a kabamID and retrieve your player's info

          Comment

          • #6
            Can somebody please respond.
            GartmannGutara

            Comment

            • #7
              Originally posted by Riccardo Kabam View Post
              Force a restart of the app by pressing the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open.

              Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears.


              Then tap on Battle for the North to complete the process!

              If this doesn't work and you have a KabamID, delete the app and re-download it. After the tutorial you will be able to log in with a kabamID and retrieve your player's info
              I Have only playe dthe game on my iphone . I dont think I will be bale to to redownlowd without loosing all my data I dont wat to risk it I have spend abit of $$$ on this game
              GartmannGutara

              Comment

              • #8
                MY Ticket got closed

                WHATS THE GO HERE

                I have spent money on your gamer .

                It is screwing up I ask for help and get none.

                I check my emails and find that you have closed my request for help

                WHY DID YOU ALL CLOSE MY TICKET whne the problem is not solved
                GartmannGutara

                Comment

                • #9
                  Originally posted by McKnakkers View Post
                  I Have only playe dthe game on my iphone . I dont think I will be bale to to redownlowd without loosing all my data I dont wat to risk it I have spend abit of $$$ on this game
                  Have you tried refreshing the app yet? Instructions are in my signature. If you have and that has not worked then did you create a Kabam ID when you started playing the game? If you did then deleting and re-installing the game will not cause any loss of data. Even if you did not create a Kabam ID other players have found that the data remains even after deleting and re-installing the game.

                  If you can let me know what you have tried and what you haven't then it will be easier to try and find a solution for you.

                  Comment

                  • #10
                    Originally posted by runey71 View Post
                    Have you tried refreshing the app yet? Instructions are in my signature. If you have and that has not worked then did you create a Kabam ID when you started playing the game? If you did then deleting and re-installing the game will not cause any loss of data. Even if you did not create a Kabam ID other players have found that the data remains even after deleting and re-installing the game.

                    If you can let me know what you have tried and what you haven't then it will be easier to try and find a solution for you.
                    I have tried what you suggested

                    I refreshed the app but it has not fixed the problem.

                    I have not got a Kabam ID

                    Is there a risk I could loose my data if I delte it
                    GartmannGutara

                    Comment

                    • #11
                      Originally posted by McKnakkers View Post
                      I have tried what you suggested

                      I refreshed the app but it has not fixed the problem.

                      I have not got a Kabam ID

                      Is there a risk I could loose my data if I delte it
                      I certainly cannot promise you will not lose your data. I can say that other users have had related problems and fixed it by deleting the game then re-installing it. The only other option is to lodge a support ticket and hope they can fix it. Support tickets typically take several days before receiving a response though.

                      If you choose to delete the game and re-install then I would suggest doing a back up to itunes first. If you get back into the game and have lost all data you can restore to that back up and try submitting a support ticket instead.

                      Comment

                      • #12
                        Originally posted by McKnakkers View Post
                        I have tried what you suggested

                        I refreshed the app but it has not fixed the problem.

                        I have not got a Kabam ID

                        Is there a risk I could loose my data if I delte it
                        McKnakkers,

                        What's your in-game name? and in which world were you playing before this issue started?

                        If you give me your in-game information I'll forward them to the engineers and see what they can do

                        Comment

                        • #13
                          Originally posted by runey71 View Post
                          Have you tried refreshing the app yet? Instructions are in my signature. If you have and that has not worked then did you create a Kabam ID when you started playing the game? If you did then deleting and re-installing the game will not cause any loss of data. Even if you did not create a Kabam ID other players have found that the data remains even after deleting and re-installing the game.

                          If you can let me know what you have tried and what you haven't then it will be easier to try and find a solution for you.
                          I am gonna try and uninstall it and reinstall it .

                          Cross yr fingers & toes for me
                          GartmannGutara

                          Comment

                          • #14
                            Originally posted by Riccardo Kabam View Post
                            McKnakkers,

                            What's your in-game name? and in which world were you playing before this issue started?

                            If you give me your in-game information I'll forward them to the engineers and see what they can do

                            My ingame name is TheHungryHoard

                            I dont know the name realm I cant log in to find out
                            GartmannGutara

                            Comment

                            • #15
                              Originally posted by Riccardo Kabam View Post
                              McKnakkers,

                              What's your in-game name? and in which world were you playing before this issue started?

                              If you give me your in-game information I'll forward them to the engineers and see what they can do
                              I will not unistall it as yet I will wait to see hwat you can do to help. I dont want to risk lossin all my game data
                              GartmannGutara

                              Comment

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