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Constant crashing every few minutes since update!

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  • CuteKittyCat
    replied
    My husband also has an iphone 3gs, but I recently had to restore it back to factory settings and then restore from his backup. All his pics and vids were already wiped from the device. But of course now all the extra apps he had were gone as well. I was curious, so I installed KoC on his phone and played it for a while. Much better and hardly crashed at all. It was like night or day difference between his phone and my phone and they are both the same phone (3gs 16g). So only thing I can figure is I need to get rid of a bunch of apps, delete all my music and pics, and MAYBE the stupid game will play without crashing. Only thing is that I use most every app I have or have data saved for those apps, so not sure it's worth it to lose all of that just to play this game. Right now I'm looking at getting a cheap Android tablet and maybe just using that to play this game. Not sure... Wish kabam could just fix the game so it worked like it did before. There's obviously some sort of bug in the game to make it crash so much.

    Leave a comment:


  • Xasthur
    replied
    Same Sh!t over here!

    Constant crashes, restarts, fey trickery's, errors, ...! I don't understand it.
    Befor the update i never had that many problems, i'm playing on ipodtouch 4thgen
    Thanks Kabam for making the game worthless! Hope this gets fixed soon, it's unplayable atm

    Grtz

    Leave a comment:


  • Queen_Gee
    replied
    I have an iphone 3gs. Since update game is constantly crashing especially on attack or transport. So uninstalled app and reinstalled and now it wont even load it says either nothing and crashes or 'Fey trickery. We've encountered a problem press ok to restart' which I do and it just comes back to the same thing. I have tried all solutions switching off wifi and using 3g, hard restart well it all. What is going on - Im chancellor of my alliance and now can't even get onto the game - anyone got any ideas and how do I contact Kabam>

    Leave a comment:


  • lathondra
    replied
    Originally posted by Wheaty View Post
    I just upgraded from an iPhone 3GS to an iPhone 5 and the crashing has stopped. Kabam needs to come out and say that the game won't run on anything less than an iPhone 4.
    There is nothing you can do to make the game run on a 3GS.
    my phone is iphone 4 and i have the same problem??

    Leave a comment:


  • Wheaty
    replied
    I just upgraded from an iPhone 3GS to an iPhone 5 and the crashing has stopped. Kabam needs to come out and say that the game won't run on anything less than an iPhone 4.
    There is nothing you can do to make the game run on a 3GS.

    Leave a comment:


  • Noob_5C6CQRG
    replied
    Originally posted by CuteKittyCat View Post
    The game is almost unplayable in this condition. I wish I had not updated. I have iPhone 3GS with latest iOS. I make sure it's the only app running and still it crashes. Today has been really, really bad. I might get 2 or 3 whispers sent and it crashes. I might be able to send one attack and then it crashes. I'm about to uninstall and reinstall game and see if that does anything. The little animations are nice but I'd give it up to have the functionality of actually being able to play the game for more than 1 or 2 minutes without it closing the app on me. Any advice on what I can do?
    I am experiencing the same. It started with the first "christmas" update, but with the latest update it has gotten worse. Im using an ipad 1. The problem often occurs when i have to write in chat or input numbers for a march. Sometimes it crashes when im just idle in the game. I also play the game on my iphone 4s, and i am not expreiencing any problems there. Both players are on Horsa30. Both ipad and iphone are 16gb versions, and both have plenty of free space. So perhaps a memory leak, or lack of processor power?
    Ill be happy to provide more information if kabam needs it

    Leave a comment:


  • Wheaty
    replied
    Continuous crashing

    Yep, I have the same problem, after the update the app just crashes continuously. Reboot and I might get to play for 30 secs before it crashes again. I'm also on an iPhone 3GS. I was thinking about upgrading to the iPhone 5 anyway because my 3GS is a little beat up. Kabam forces me to upgrade to version 11, they don't tell me that it won't work on my phone, and then ignore my email requests for help. Nice company guys.

    Kabam needs to invest in customer support -- this is ridiculous.

    Best Regards,
    Wheaty

    Edit: No change that, Kabam needs to invest in getting a REAL management team that understands how to build a loyal customer base. These guys are hacks.

    Leave a comment:


  • Armarlio
    replied
    Iv been playing this game via the Ipad Mini and was having great fun, then just the other day it started to crash quite often and would exit me to the 'desk-top'.

    After some looking around to see what the cause maybe, it would seems that its crashes due to;

    Zoot's Loot shop
    When all the resource building would fill up and need to be collected
    When you go on any kind of mission; PVP, PVE or on the simulator

    Hope some of you Devs now have an idea to where the causes are happenning. Unless like everyone seems to be sayiong all over the forums that you guys dont care about your community, which is a shame because it is a good game to play.

    Aramarlio

    Leave a comment:


  • Farmer Bob
    replied
    Well I hope you have sent in support tickets and told them what system/device you are using. If it is blustacks then I doubt they will be helping. I have heard they finally nix'd that program.

    Leave a comment:


  • talkizcheep2
    replied
    The moderators don't care

    Leave a comment:


  • Anomander83
    replied
    Game crashing

    Originally posted by jdhinkle View Post
    support is worthless

    I'm having the same problem... game starts to load and during the connecting to servers process the game just crashes over and over. I only have 12 hours of beginners protection left and can't even enter into the game.

    Leave a comment:


  • jdhinkle
    replied
    support is worthless

    Leave a comment:


  • Gromble
    replied
    Originally posted by omegapolis View Post
    Same problem here buddy will have to stop playing if functionality to tone down anomimations is not part of a new update or something
    Had same problem. Was crashing badly before but got worse after update. I deleted the app. Reinstalled it and couldnt get back in to my old account! Tried to reset password but they sent me an email with a button that doesn't work. Nice! Kabam customer service via email as been terrible so far. The crashing problem though....? Ask your ally. We all get it. Not happy kabam! Not happy!

    Leave a comment:


  • omegapolis
    replied
    Originally posted by CuteKittyCat View Post
    The game is almost unplayable in this condition. I wish I had not updated. I have iPhone 3GS with latest iOS. I make sure it's the only app running and still it crashes. Today has been really, really bad. I might get 2 or 3 whispers sent and it crashes. I might be able to send one attack and then it crashes. I'm about to uninstall and reinstall game and see if that does anything. The little animations are nice but I'd give it up to have the functionality of actually being able to play the game for more than 1 or 2 minutes without it closing the app on me. Any advice on what I can do?
    Same problem here buddy will have to stop playing if functionality to tone down anomimations is not part of a new update or something

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Constant crashing every few minutes since update!

    Constant crashing every few minutes since update!

    The game is almost unplayable in this condition. I wish I had not updated. I have iPhone 3GS with latest iOS. I make sure it's the only app running and still it crashes. Today has been really, really bad. I might get 2 or 3 whispers sent and it crashes. I might be able to send one attack and then it crashes. I'm about to uninstall and reinstall game and see if that does anything. The little animations are nice but I'd give it up to have the functionality of actually being able to play the game for more than 1 or 2 minutes without it closing the app on me. Any advice on what I can do?
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