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3rd city deed

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  • 3rd city deed

    Twice hit 100 artifacts, when I receive the inscritura's third city, and I did not get inscritura no artifacts that I do?

  • #2
    Just lost troops, time, and I'm no scripture and no artifacts.

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    • #3
      Originally posted by Noob_5BXNPCJ View Post
      Twice hit 100 artifacts, when I receive the inscritura's third city, and I did not get inscritura no artifacts that I do?
      false advertising

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      • #4
        Originally posted by Noob_5BXNPCJ View Post
        false advertising
        How do I have a third city, with 100 artifacts but am afraid of new bug. How should I proceed. Or that there is a false advertising in the game?

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        • #5
          The same happened to me yesterday. I hit the 100 artefacts and when I try tried do exchange them for the third city deed, my artefacts gone and I did't recive the deed nether!
          Today I was checking the store and the third city deed was no longer there.
          What's going on?

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          • #6
            Originally posted by Caniz View Post
            The same happened to me yesterday. I hit the 100 artefacts and when I try tried do exchange them for the third city deed, my artefacts gone and I did't recive the deed nether!
            Today I was checking the store and the third city deed was no longer there.
            What's going on?
            Thanks for the report regarding the Third City Deed not displaying in the Store. We are currently investigating this issue and are working on restoring the Deed back to the Store as soon as possible. Once this issue is resolved, your Deed should be displayed in your inventory. We apologize for the inconvenience and thank you for your understanding.

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            • #7
              I had the same problem, it happened to me on January 6 around 7:00pm. I reached 100 artifacts for the 3rd city and I went to claim the prize when i did I went to the plain to be able to make the 3rd city and then it said that I needed the deed when I already had one, so I checked my inventory and it wasn't there. I gave kabam a bug report as soon as it happened and they haven't replied back. I really need my 3rd city deed back
              World: Bors41
              User:Assassin

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              • #8
                3rd city deed

                Hi
                I had 100 crests of 3rd city deed and when i changed them nothing happened
                i didnt get 3rd city deed and i dont have cressts now.

                regards

                Comment


                • #9
                  Second city deep missing and KABAM doesn't respond

                  I just get my 100 artifact and claim my second city crest ....for my surprise I did not get anything .. So after days of play I lost my time .... Is it anyway u can help me with this problem ??? ...I refresh game already and nothing ... Waiting for your answer

                  Also I try to contact KABAM and. I have an open case since last Sunday however I did not get any answer or solution for this problem. Do somebody know how long take KABAM to answer to their costumer?? Thanks

                  KoC iPhone version

                  Name Greeley city Greeley
                  Mordred51 English domain
                  6 jan 13
                  USA central time

                  Comment


                  • #10
                    missing deed 3rd city

                    Klingons (47,694)
                    Hengist 29 server

                    I've already posted various threads AND mailed Kabam-support (latest ticket 00536926) for getting resolution of the problem mentioned in subject!
                    I'm waiting for reaction and help since 04/01/13....for a problem which clearly seems to be a bug when I see the number of threads for the same rootcause....

                    Can you please put your act together and resolve this !?!?!

                    Comment


                    • #11
                      Did you see kabams response?

                      Hi Everyone,

                      I've merged multiple Threads to better inform Players experiencing similar problems.

                      Thank you for your patience regarding the issues with 2nd/3rd City Crests & Deeds. We have figured out the cause of the problem and will be implementing a fix as soon as possible. I will keep you updated once there is more information available that will help Players resolve this matter.

                      - Colin

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                      • #12
                        This also happend to me. I have sent two ingame mails to Kabam, and gotten a mail back that I would recieve an answer within 1 business day. Now they have had a total of 6 business days to reply, and I have not heard a single thing. I could really use my thrid city deed now, since I do not want to use all the time I used in collecting the 100 artifacts that I also lost.
                        Gamename is Hamanina.
                        Please KABAM, solve this, it is quite frustrating.

                        Comment


                        • #13
                          Update: Thank you for your patience regarding the issues with 2nd/3rd City Crests & Deeds.

                          We have figured out the cause of the problem and have implemented a fix for the issue. If you were affected by this issue, you should have received your City Deeds in your inventory. Be sure to Refresh the App and check to see if the Deed is placed back into your inventory.

                          If you continue to have issues with your Deed reflecting in your inventory please submit a support ticket regarding your issue.

                          To submit a new ticket, please contact Support from within the game by tapping on your player name in the upper left hand corner > "?" > "Contact Support". You may need to open up an article and select the "I need more help" button located on the bottom of the Support Page. After you select that button, you can click on "Contact Support" and continue with writing in your Question to support.

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