Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

3rd city deed

  • Filter
  • Time
  • Show
Clear All
new posts

  • 3rd city deed

    Twice hit 100 artifacts, when I receive the inscritura's third city, and I did not get inscritura no artifacts that I do?

  • #2
    Just lost troops, time, and I'm no scripture and no artifacts.


    • #3
      Originally posted by Noob_5BXNPCJ View Post
      Twice hit 100 artifacts, when I receive the inscritura's third city, and I did not get inscritura no artifacts that I do?
      false advertising


      • #4
        Originally posted by Noob_5BXNPCJ View Post
        false advertising
        How do I have a third city, with 100 artifacts but am afraid of new bug. How should I proceed. Or that there is a false advertising in the game?


        • #5
          The same happened to me yesterday. I hit the 100 artefacts and when I try tried do exchange them for the third city deed, my artefacts gone and I did't recive the deed nether!
          Today I was checking the store and the third city deed was no longer there.
          What's going on?


          • #6
            Originally posted by Caniz View Post
            The same happened to me yesterday. I hit the 100 artefacts and when I try tried do exchange them for the third city deed, my artefacts gone and I did't recive the deed nether!
            Today I was checking the store and the third city deed was no longer there.
            What's going on?
            Thanks for the report regarding the Third City Deed not displaying in the Store. We are currently investigating this issue and are working on restoring the Deed back to the Store as soon as possible. Once this issue is resolved, your Deed should be displayed in your inventory. We apologize for the inconvenience and thank you for your understanding.


            • #7
              I had the same problem, it happened to me on January 6 around 7:00pm. I reached 100 artifacts for the 3rd city and I went to claim the prize when i did I went to the plain to be able to make the 3rd city and then it said that I needed the deed when I already had one, so I checked my inventory and it wasn't there. I gave kabam a bug report as soon as it happened and they haven't replied back. I really need my 3rd city deed back
              World: Bors41


              • #8
                3rd city deed

                I had 100 crests of 3rd city deed and when i changed them nothing happened
                i didnt get 3rd city deed and i dont have cressts now.



                • #9
                  Second city deep missing and KABAM doesn't respond

                  I just get my 100 artifact and claim my second city crest ....for my surprise I did not get anything .. So after days of play I lost my time .... Is it anyway u can help me with this problem ??? ...I refresh game already and nothing ... Waiting for your answer

                  Also I try to contact KABAM and. I have an open case since last Sunday however I did not get any answer or solution for this problem. Do somebody know how long take KABAM to answer to their costumer?? Thanks

                  KoC iPhone version

                  Name Greeley city Greeley
                  Mordred51 English domain
                  6 jan 13
                  USA central time


                  • #10
                    missing deed 3rd city

                    Klingons (47,694)
                    Hengist 29 server

                    I've already posted various threads AND mailed Kabam-support (latest ticket 00536926) for getting resolution of the problem mentioned in subject!
                    I'm waiting for reaction and help since 04/01/13....for a problem which clearly seems to be a bug when I see the number of threads for the same rootcause....

                    Can you please put your act together and resolve this !?!?!


                    • #11
                      Did you see kabams response?

                      Hi Everyone,

                      I've merged multiple Threads to better inform Players experiencing similar problems.

                      Thank you for your patience regarding the issues with 2nd/3rd City Crests & Deeds. We have figured out the cause of the problem and will be implementing a fix as soon as possible. I will keep you updated once there is more information available that will help Players resolve this matter.

                      - Colin


                      • #12
                        This also happend to me. I have sent two ingame mails to Kabam, and gotten a mail back that I would recieve an answer within 1 business day. Now they have had a total of 6 business days to reply, and I have not heard a single thing. I could really use my thrid city deed now, since I do not want to use all the time I used in collecting the 100 artifacts that I also lost.
                        Gamename is Hamanina.
                        Please KABAM, solve this, it is quite frustrating.


                        • #13
                          Update: Thank you for your patience regarding the issues with 2nd/3rd City Crests & Deeds.

                          We have figured out the cause of the problem and have implemented a fix for the issue. If you were affected by this issue, you should have received your City Deeds in your inventory. Be sure to Refresh the App and check to see if the Deed is placed back into your inventory.

                          If you continue to have issues with your Deed reflecting in your inventory please submit a support ticket regarding your issue.

                          To submit a new ticket, please contact Support from within the game by tapping on your player name in the upper left hand corner > "?" > "Contact Support". You may need to open up an article and select the "I need more help" button located on the bottom of the Support Page. After you select that button, you can click on "Contact Support" and continue with writing in your Question to support.