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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


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Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
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Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Troop dissapearing.

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  • Troop dissapearing.

    WORLD : Lancelot1 (English)
    PLAYER : kbd

    I come here again to report that 3143 troops have dissapeared after winning a battle.

    Battle at (331,546)
    Feb 14, 20:22 PM
    Report No: 696523
    Fought : 3143 Cavalry Survived : 3143 Cavalry. .... WHERE ARE THEY. LOST IN THE BUGGY WORLD OF CAMELOT.


    It is clear that this Software has been ported from PC / Facebook with only enough bug-fixes to make the most basic functions playable. Many of the features are riddled with BUGS. Every BUG report is greeted with an empty promise of an investigation.

    The strategy seems to be to sell as many in-game gems purchases as possible before the user realises that many features of the game are so buggy as to make it unplayable. Judging by Level-1 to 3 undeveloped cities, the turnover rate is extremely high.

    If it were not for 20 pages of player agreement and EULA this venture would border on the fraudulent. KABAM should be ashamed of themselves, and this product should still be in Closed Beta. I intend to make the highest representations to Apple to let them know that their brand is damaged by such shoddy workmanship.

  • #2
    Originally posted by kbd View Post
    WORLD : Lancelot1 (English)
    PLAYER : kbd

    I come here again to report that 3143 troops have dissapeared after winning a battle.

    Battle at (331,546)
    Feb 14, 20:22 PM
    Report No: 696523
    Fought : 3143 Cavalry Survived : 3143 Cavalry. .... WHERE ARE THEY. LOST IN THE BUGGY WORLD OF CAMELOT.


    It is clear that this Software has been ported from PC / Facebook with only enough bug-fixes to make the most basic functions playable. Many of the features are riddled with BUGS. Every BUG report is greeted with an empty promise of an investigation.

    The strategy seems to be to sell as many in-game gems purchases as possible before the user realises that many features of the game are so buggy as to make it unplayable. Judging by Level-1 to 3 undeveloped cities, the turnover rate is extremely high.

    If it were not for 20 pages of player agreement and EULA this venture would border on the fraudulent. KABAM should be ashamed of themselves, and this product should still be in Closed Beta. I intend to make the highest representations to Apple to let them know that their brand is damaged by such shoddy workmanship.
    Hey kbd,

    Thanks for your message, this bug is caused by a sync up issue from back end and front end (call to the server is somewhat delayed). Troops eventually reappear, quicker if you refresh the app.

    We know this is a frustrating issue and is taking some time to fix... Thank you for your patience

    Comment


    • #3
      1 year 2 months & 11 days. Are you still working on fixing this problem of dissapearing troops Ricardo? Why hasn't this been fixed yet? Dont blow smoke up my @!# either. I'm on my 8th ticket on this matter. Pretty freakin sad Kabaam! I'm about done with this game & its shatty customer service. I bet on my life if I was having a purchasing gem problem you'd be doing all that you could on your end to fix it. Pathetic!

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