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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Lost everything!!!!!!

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  • Lost everything!!!!!!

    Please can someone help me? Playing the game on my iphone it crashed
    And so I double clicked the home button and closed the app before restarting it. When I went back in it just rested me like a new user starting from scratch!
    I spent lots of money buying things and if I have lost all that money and time I will be livid!

    I had not registered at that point for an account but had created a user name (pixalot) village name and alliance.

    How can I get my game back?

  • #2
    Originally posted by Noob_572X9Q5 View Post
    Please can someone help me? Playing the game on my iphone it crashed
    And so I double clicked the home button and closed the app before restarting it. When I went back in it just rested me like a new user starting from scratch!
    I spent lots of money buying things and if I have lost all that money and time I will be livid!

    I had not registered at that point for an account but had created a user name (pixalot) village name and alliance.

    How can I get my game back?
    Hi,

    I forwarded your issue to player support, I'll keep you posted!

    Comment


    • #3
      Originally posted by Noob_572X9Q5 View Post
      Please can someone help me? Playing the game on my iphone it crashed
      And so I double clicked the home button and closed the app before restarting it. When I went back in it just rested me like a new user starting from scratch!
      I spent lots of money buying things and if I have lost all that money and time I will be livid!

      I had not registered at that point for an account but had created a user name (pixalot) village name and alliance.

      How can I get my game back?
      Hey there pixalot!

      I have checked your records and see that you recently created a new City in a new World. Please tap on your Player Name and then on the "World" tab to switch back to your original City in Lancelot1.

      Let me know if you continue to have difficulties!

      Kind regards,

      The Battle for the North team

      Comment


      • #4
        hi, i started playing this game on my ipod (Crazybushmonkey) then i recently got a iphone, n created another account on there. i created my account on my laptop, now i cant play crazybushmonkey on my ipod, but my other account. I've sent off a email, still waiting on a response.

        Comment


        • #5
          Hello CBM,

          I checked out your Crazybushmonkey account and see that you did not link that particular account to kabam.com. In order to save your progress you need to link your account which creates a Kabam ID. However, if you didn't delete and reinstall the app on your iPod you should have been able to continue playing your original account on your iPod. Make sure you are in the right World! (I see that you have a CrazyBushMonkey in both worlds).

          Let me know if you continue having difficulties.

          -The Battle for the North Team

          Comment


          • #6
            Originally posted by Kyle_Kabam View Post
            Hello CBM,

            I checked out your Crazybushmonkey account and see that you did not link that particular account to kabam.com. In order to save your progress you need to link your account which creates a Kabam ID. However, if you didn't delete and reinstall the app on your iPod you should have been able to continue playing your original account on your iPod. Make sure you are in the right World! (I see that you have a CrazyBushMonkey in both worlds).

            Let me know if you continue having difficulties.

            -The Battle for the North Team

            I logged on to my kabam account, on my ipod, n shows up as my other account. n i cant sign out, n wondering what i can do to get back to "normal"

            Comment


            • #7
              Thou i probably logged in as my second account first, then my original one.

              Thanks for the fast response.

              Comment


              • #8
                Originally posted by CrazyBushmonkey View Post
                Thou i probably logged in as my second account first, then my original one.

                Thanks for the fast response.
                Hi CBM,

                Whatever game you went through to you link your account to kabam.com will be the one you continue playing when you "log-in". Have you already tried deleting the app and then playing as "New User"?

                Comment

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