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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Unable to log in

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  • Unable to log in

    Gaea, I'm having problems trying to log in, for some reason I have been logged out, every time I put my password in its saying there in network error

  • #2
    Unable to log in.

    Likewise for numerous players on Ector123.

    Bierduivel

    Comment


    • #3
      Unable to log in

      I too am unable to log in. Get network errror message. Uninstalled and reinstalled the game but get same error message.

      Comment


      • #4
        Unable to login

        I keep getting the fey frickey message I have tried everything even deleted and re installed app

        Comment


        • #5
          Is this still a problem?

          If you haven't already please submit a ticket by mailing [email protected]

          If you have done the above please private message me details of your ticket number.

          Comment


          • #6
            Same problem

            I?ve been having the same problem started after I attempted to log in to championship 2017. I sent an email received an auto reply respons3 yesterday. Please help. Thanks

            Comment


            • #7
              Originally posted by MikeThe_P View Post
              I?ve been having the same problem started after I attempted to log in to championship 2017. I sent an email received an auto reply respons3 yesterday. Please help. Thanks

              The new Server for Champion of 2017 PVP does not exist yet in the worlds list.

              Can you please explain what you did exactly and reply with your Ticket Number for me to follow up.

              Regards

              Arthur RT

              Comment


              • #8
                Thanks

                Ticket number 527256, I went to log into another world it asked me for my password then I keep getting message saying curses there was a network error please try again. Thanks for your help.

                Comment


                • #9
                  Arthur?

                  Anyword? This problem is 2 days old now missed a login day. I was sent a password reset link did it and still getting same curses message. Any advice would be greatly appreciated been playing for almost 6 years. Thanks again.

                  Comment


                  • #10
                    Can't log in

                    I deleted and redownloaded the app to try to get mail and reports in the new PvP server. Now when I try to log into the game, it starts to load and then says "you appear to have entered the wrong email, retry", and this message just keeps repeating, there is nothing I can do to get out of that loop. Help. (I play in 131 and started to play in the PvP when the trouble started)

                    Comment


                    • #11
                      Correction

                      By way of correction to my prior post, the app says you have entered the wrong password, not email. This is so even though it is using my stored log in info, and I have not entered a password, and it does not give me the opportunity to do so.

                      Comment


                      • #12
                        Still Can't Log in

                        Yesterday I emailed Gaea at the address you gave to an earlier poster but I have received no reply. Today I redownloaded again and played through the introductory screen but I still can't get into my old account (or create a new one so I could reach Geaa through the app) but no luck, it won't recognize my email as valid though it is. Nothing to do but give up the game after 6 years I guess !!

                        Comment


                        • #13
                          Still no luck and no reply from Gaea

                          I have now sent for requests to Gaea and am still waiting for acknowledgement .

                          Comment


                          • #14
                            Same

                            How do I submit a ticket when I can't even log in?

                            Comment


                            • #15
                              Its been hours. Even reinstalled a few times wtf is going on pvp is running. 50 gems or even 100 as a sorry will not be acceptable either

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