Forum Rules [Updated 12/21/2016]


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Chat/keyboard issues on Android OS

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  • Chat/keyboard issues on Android OS

    Sometimes...maybe about 40-50% of the time, that I go to type into the chat window, either for the general chat or alliance chat, it won't let me. I click on the space to bring up my virtual keyboard and it comes up, but typing with the keyboard doesn't put the letters or numbers into the chat fields. Then getting out of the keyboard is a little awkward too, as I have to back out of it from my phone's back arrows and even when I get back out it still often has the keyboard up and I have to back out of that too. About 5-10% of the time it will freeze up completely and I have to manually exit the app from my OS's 'task manager'.

    Also, and this may be related, I have a slide out QWERTY keyboard and whenever I go to open the keyboard while in Camelot, it automatically dumps me out the app. This makes typing in chat forums much more cumbersome, and thus I participate less than I would otherwise.

    It seems to me that there are some technical issues with the app and at least my OS:

    Android version 2.3.6
    Gingerbread OS

  • #2
    Correct. Very annoying. I have the same issue on Android 4.0.1 on my SGS2.


    • #3
      Thank you for your feedback. We are aware of this problem and are working to create a quick fix. Your patience in this matter is worthy of the Round Table.


      • #4
        any news on this yet. Chat was frustrating enough before but since this last update, I'm unable to chat at all.

        Using a droid 3 I used to be able to use the slide out keyboard and chat(very inconvienant since I had to type sideways, since the game won't rotate), now everytime I slide the keyboard out, the game tries to rotate and restarts.

        Virtual keyboard wont load to use, never has. i just have a blank area where it should be.

        Very frustrating that this isn't working...... Huge disadvantage when fighting.


        • #5
          i came on here looking for a fix to this im running milestone X2 android version 2.3.6 its extremely annoying i was going to buy a gem package but kept having this issue i don't wanna spend any money on something im gonna have issues with


          • #6
            I think I have a couple work arounds for this poscidion. I have downloaded the swiftkey trial. When the keyboard freezes in chat or in the troop deployment. Goto compose mail, you should be able to type in the message section. They keyboard icon should come up in ur notification bar. Choose it and switch keyboards. When it freezes again do the same thing cept switch back to the orginal keyboard. I normally can do this 5 or 6 times before I have to reboot my tablet. I know it's a pain but don't think kabam cares that they have issues. LET IT SNOW ... lmao


            • #7
              This is the same on apple devices sometimes I say hi on global and go to alliance and it starts working.its very irritating to have your chat down 60 % of the time could this be a port that needs openning


              • #8
                I use both iOS and Android (swift key). I find pros and cons to both keyboards. I have found that on Android hitting OK instead of tapping on the next field when typing greatly reduces the chance of freezing.


                • #9
                  Originally posted by Colin Kabam View Post
                  Thank you for your feedback. We are aware of this problem and are working to create a quick fix. Your patience in this matter is worthy of the Round Table.
                  I just upgraded to 4.0 on my Samsung Galaxy Tab 10.1 running Android 4.0.4. The keyboard problems have not been addressed! Very disappointing. I'm typically a pretty patient guy, but it's almost six weeks since your "quick fix" note, Colin, yet the problems remain.


                  • #10
                    Well gbritton read their forums. They don't take fixing bugs very seriously. They have had the same basic issues across their various games for about a year. You just have to deal with them or move on.