Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Mail ane reports in pvp

  • Filter
  • Time
  • Show
Clear All
new posts

  • Mail ane reports in pvp

    Loads of people are not receiving mail and reports in pvp. This includes mail from gaea. Last year I was locked out for 24hrs with 133 and this year no mail and reports. Living up to your reputation again gaea

  • #2
    PVP Champion 2016 - absence of emails of any kind

    A major issue is being reported of all parts : the absence of any message of any kind. Meaning no reports, no emails received including GAEA's emails with btw the gift, no track of emails sent

    Are you planning to do something about this ? players are penalized by not having info, remaining behind etc.

    Stop being so amateur please and make this running as it should.

    thanks in advance,
    What goes around comes back around


    • #3
      Same here. At least three players of my ally having no emails, no reports... And of course not the welcome chest you sent today with the 90000 sceals and the full shadow armory set...


      • #4
        Hi there,

        Same problem for me !



        • #5
          fix reports and mail in PVP - top priority

          Tons of players aren't getting any report or mail. Some have been able to uninstall and reinstall the game to make reports and mail work but that's not working for everyone. And really, it's not an acceptable solution.

          Gaea needs to fix this and ensure that ALL Players get the welcome chest. And yes, compensation for ALL Players for yet another messed up start to a pvp.


          • #6
            cascade issue

            + forgot to mention that of course, all those affected players cannot file complaints / ticket with GAEA.

            So please do not come here to advise reporting the problem to the support since (i) the relevant person can't do that and (ii) while others report a mate's problem we are told "it's not your business".
            What goes around comes back around


            • #7
              Sort it out

              Yes this is putting people at a huge disadvantage, sort it out or people will jack


              • #8
                Same here no mail. I can see the reports on the alliance wall. That's it


                • #9

                  No reports, no mails , tower don't work didn't turn screen red huge disadvantage


                  • #10

                    Obviously a massive failure in the pvp game - but full marks for the proactive way you have kept everyone informed of your progress in rectifying this


                    • #11
                      Email issues

                      Gaea, can you please respond and let us know if this is being taken care of? Several days in and nothing changed? Either get it fixed or refund any money or gems we have all spent.


                      • #12
                        Shadow chest

                        Originally posted by Tat1ana View Post
                        A major issue is being reported of all parts : the absence of any message of any kind. Meaning no reports, no emails received including GAEA's emails with btw the gift, no track of emails sent

                        Are you planning to do something about this ? players are penalized by not having info, remaining behind etc.

                        Stop being so amateur please and make this running as it should.

                        thanks in advance,
                        I sent a message to Gaea yesterday on my other iPad and received the welcome chest with shadow gear in my items but still can't see messages or reports. Got bugger all on this account. Getting to the point where I'm thinking of quitting for good. Good luck everyone ;-))


                        • #13
                          Deleted the app and reloaded. Still no mails. Does anyone from the game team ever read any of these posts. Have there been mails with seals given. If so that puts anyone not receiving mails at a disadvantage. And I would imagine that the other city deeds will come as mails as well. So how are they going to fix this?


                          • #14
                            Deleted that app and still no mails. It showed past mails in my main account but nothing in the pvp what are u going to do to fix this issue.


                            • #15
                              Pvp mail and reports

                              Gaea, through your lack of a tangible fix in missing mails and reports, you've severely disenfranchised many players games in this event. It is my understand that others have previously received Gaea mail which contained items helpful in their game. But for the rest of us... who knows! We aren't getting mail from anyone. Including Gaea! In not making an across the board fix, you've effectively chosen losers. It is issues like these and lack of response that cause people to leave this game and seek entertainment elsewhere.