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Divine Expansion Chest Is Bugged

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  • Divine Expansion Chest Is Bugged

    I bought several of these when I saw them in the shop just now. They all contained the proper speed-ups, but had 2hour dove of peace deeds instead of the divine inspiration deed. Please fix this ASAP
    -THX

    (I play as DAB on Ector46)

  • #2
    I'm having a similar issue, I bought the DI chest too, but it only came with the speed ups, no DIs at all. I refreshed in many different ways, nothing worked out. Please fix this, as I often don't spend money on KoC, and, well, this kinda of made me not want to. Any Feedback will be much appericated.

    Seantastic of Voritgern17.
    Room Service CBD

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    • #3
      Same here...

      I also just bought the chest & received a 2hr dove of peace instead of a DI.

      Kabam, please don't make it as difficult as it usually is to raise a complaint & get a refund!!!

      And while I'm here - you need an ARE YOU SURE button ASAP. I wasted another 50 gems yesterday accidentally pressing the 8 hr speed up button.
      https://royalcbd.com/product/cbd-gummies-25mg/

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      • #4
        I just bought 3 with the hopes of getting the 20+ Divine Inspirations knowing that no matter what I was getting 3 regardless, but all it had were 3 2hr doves of peace instead of DIs, this is ridiculous to spend that much in gems and get back significantly cheaper items instead.... It's completely misleading and downright fraud. Please fix this ASAP and reimburse us for what we paid for and didn't receive.

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        • #5
          Originally posted by Entropy07 View Post
          I just bought 3 with the hopes of getting the 20+ Divine Inspirations knowing that no matter what I was getting 3 regardless, but all it had were 3 2hr doves of peace instead of DIs, this is ridiculous to spend that much in gems and get back significantly cheaper items instead.... It's completely misleading and downright fraud. Please fix this ASAP and reimburse us for what we paid for and didn't receive.
          my knight name is Entropy in game

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          • #6
            Thanks for writing in regarding this issue. We have just fixed the boxes and they should now be rewarding the correct items. For the players that have purchased the chest and were not rewarded the Divine Inspirations, we will be granting back all with your Divine Inspirations momentarily. Thank you for your patience with this matter!

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            • #7
              Thanks

              I just purchased it too, was pretty disappointed that I didn't get even one DI. Thank you Jennifer for the response.

              Zerg in Merlin50

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              • #8
                Update: All players that have purchased this chest prior to our fix will be granted an additional Divine Expansion Chest for the inconvenience. Cheers!

                Comment


                • #9
                  So does that mean that we will have 2 divine inspirations or just the first chest with incorrect items and the second chest with correct items?

                  Comment


                  • #10
                    I still have yet to receive my 4th chest that Jennifer said we were going to get, I bought 3 chests prior to the fix and restarted my iPhone and indeed found the 3 fixed chests but I should've recieved 4 total. Any help there?
                    -Entropy, lvl 39 in game

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                    • #11
                      [/QOUTE] And while I'm here - you need an ARE YOU SURE button ASAP. I wasted another 50 gems yesterday accidentally pressing the 8 hr speed up button.[/QUOTE]

                      I hate that..
                      Room Service CBD

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                      • #12
                        Originally posted by Jennifer View Post
                        Update: All players that have purchased this chest prior to our fix will be granted an additional Divine Expansion Chest for the inconvenience. Cheers!
                        Thanks!!
                        Room Service CBD

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                        • #13
                          I got the extra chest, with the DI inside, BUT I haven't got the intial DI I never got from the first chest.
                          Room Service CBD

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                          • #14
                            I did not receive the extra chest either, just a message stating that one would be granted-
                            Still, I'm glad you fixed the main issue quickly.

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