Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Can't log into my account

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  • Can't log into my account

    I was campaigning on 133 when I got a fey trickery so I forced closed and refreshed with the same result. So I uninstalled and reinstalled the new account loaded fine, went to settings signed into my account once again fey trickery. Tried again on a new device and same thing happens. Please help me fix this issue ASAP. I'm missing resurgence!! Every 6 hrs I'm gonna miss out on trophies and is really gonna hurt my classification and I'll be highly upset. Ticket # 27689
    Last edited by TwiztedTats; 04-11-2016, 09:17 AM.

  • #2
    Arecu in 133 twisted ? as lots players are hsving same prob


    • #3
      Yer seems to be 133 n maybe 132 ,


      • #4
        Come On!!!!

        As every hour passes the more and more angry I'm getting. Is there nobody to even fix this problem. WHAT ABOUT THE MONEY I SPENT ON RESURGENCE ? WHAT ABOUT THE TROPHIES IM MISSING OUT ON? Can't someone even contact me saying your working on the problem? And I thought kabam was bad. This isn't a little issue, this is a huge problem and feel like I'm being blown off. I'm seeing once you get our $$$ that's where it ends.


        • #5
          Still Nothing

          What kind of crap is this 14 hrs its been down and still not a word!!


          • #6
            This is awful time for everyone request refunds


            • #7
              Can't log into my account

              I can not log into any world with my account info. It just keep timing out and will not load. I uninstalled and re-installed but that did not help. Once I reloaded the app it opened fine but when I went to put in my Kabam ID then i started to experience loading issues. PLEASE FIX WHATEVER IS WRONG. I HAVE BEEN LOCKED OUT MY ACCOUNT FOR OVER 18 HOURS. THIS IS RIDICULOUS!!!


              • #8
                Is it only 133


                • #9
                  "Curses! THere was a network error. Please retry."

                  I switched worlds earlier and received the error message. I have been locked out ALL DAY! I have attempted to logon with multiple devices, uninstalled/reinstalled, and even changed password without success. I am quite frustrated that I could not donate to alliance, collect daily rewards, and accept winnings from events. What in the world is going on and how in the world can I get this fixed? Who do I appeal to when I can connect to fix this?

                  As with others, I enjoy KOC to pass the time and provide a good mental challenge. I am quite frustrated that I will not be able to achieve goals, thanks to efforts outside outside me. :- (


                  • #10
                    I can now log in for the first time in 22 days, been zeroed, farmed and missed a lot of events and competitions including Resurgence. I was told by support that they cannot even compensate anything Because it was against their guidelines. So they destroyed the account and all The money i spent i flushed down the toilet and they dont seem to care. Thank you very much! Didnt think i would ever say this, but i really miss kabam!