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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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cant log in, support seems unable to fix the problem

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  • #16
    still no respons, they just close the tickets.

    You are a joke! How can you call yourself support? How can a Player be punished and not compensated for game errors that the players cant do anything about. The game is your responsibility. If it dont work properly and a Player is punished one Way or Another, he should be compensated!

    Comment


    • #17
      Originally posted by axellund View Post
      I was offered a lvl 8 Hammer for this. And Gary Jones said that was pushing it. Because it is against their guidelines to compensate players no matter Whos fault it is. So if it is a fault in their system we should just live with it.

      That's What i call support! Lol
      I got locked out and zeroed lost 10 bil might and got absolutely nothing

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      • #18
        Originally posted by axellund View Post
        I can now log in for the first time in 22 days, been zeroed, farmed and missed a lot of events and competitions including Resurgence. I was told by support that they cannot even compensate anything Because it was against their guidelines. So they destroyed the account and all The money i spent is flushed down the toilet and they dont seem to care. Thank you very much! Didnt think i would ever say this, but i really miss kabam!



        Welcome to Camelot

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        • #19
          that's bs

          How is that possible?! Is it our fault the game has errors? Are we to blame for this? We sure are getting punished for it. How can the game give some players advantages and some Heavy disadvantages?! And They call this fair gameplay? Bs!

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          • #20
            The it's Your Fault Loop

            After having a trouble free game for years. (As trouble free as Koc can be). I've been in the it's your fault loops since PVP. Begin to get somewhere, then am issued a new 'support' person and we start at step one again.
            It is clear the server can't accommodate everyone, yet it's called a device error, wifi issue or some other user issue. It's beyond a joke. EVERYTHING ELSE WORKS. KOC AND GAEA SERVER DO NOT. See the pattern here people's. And no I'm not going to reset my device to factory settings for your faulty game.

            Fix it. Fix it. Fix it !!!! And read your bloody screen shots and tickets !!!!!!!!
            Star45

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            • #21
              Good Luck with that.
              Boomerz From 126, 125, 143, and 116

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              • #22
                Gaea scam People

                No one will probably get fairly teated by this company that sucks the bucks out of their players. Hope People stop spending, then they would understand. It doesnt cost them anything to meet the People when they make misstakes.

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                • #23
                  Game won't load

                  Did I miss maintance. I can't get the game to load.

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                  • #24
                    No maintanance. Just Gaea's usual errors which they will blame on you and only you will be kept responsible for all The things they have taken from you when you log in. Say Goodbye to the money poorly spent

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                    • #25
                      log on error

                      I can't get back on game after buying mith I spent more than 550 on this weekend event and can't get back on the game now to collect or help with event I've rebooted and reinstalled game and everything and still haven't received anything back from reports made to anyone after sending it when it says kom has stopped running and let's u report or say ok

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