Forum Rules [Updated 12/21/2016]


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cant log in, support seems unable to fix the problem

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  • #16
    still no respons, they just close the tickets.

    You are a joke! How can you call yourself support? How can a Player be punished and not compensated for game errors that the players cant do anything about. The game is your responsibility. If it dont work properly and a Player is punished one Way or Another, he should be compensated!


    • #17
      Originally posted by axellund View Post
      I was offered a lvl 8 Hammer for this. And Gary Jones said that was pushing it. Because it is against their guidelines to compensate players no matter Whos fault it is. So if it is a fault in their system we should just live with it.

      That's What i call support! Lol
      I got locked out and zeroed lost 10 bil might and got absolutely nothing


      • #18
        Originally posted by axellund View Post
        I can now log in for the first time in 22 days, been zeroed, farmed and missed a lot of events and competitions including Resurgence. I was told by support that they cannot even compensate anything Because it was against their guidelines. So they destroyed the account and all The money i spent is flushed down the toilet and they dont seem to care. Thank you very much! Didnt think i would ever say this, but i really miss kabam!

        Welcome to Camelot


        • #19
          that's bs

          How is that possible?! Is it our fault the game has errors? Are we to blame for this? We sure are getting punished for it. How can the game give some players advantages and some Heavy disadvantages?! And They call this fair gameplay? Bs!


          • #20
            The it's Your Fault Loop

            After having a trouble free game for years. (As trouble free as Koc can be). I've been in the it's your fault loops since PVP. Begin to get somewhere, then am issued a new 'support' person and we start at step one again.
            It is clear the server can't accommodate everyone, yet it's called a device error, wifi issue or some other user issue. It's beyond a joke. EVERYTHING ELSE WORKS. KOC AND GAEA SERVER DO NOT. See the pattern here people's. And no I'm not going to reset my device to factory settings for your faulty game.

            Fix it. Fix it. Fix it !!!! And read your bloody screen shots and tickets !!!!!!!!


            • #21
              Good Luck with that.
              Boomerz From 126, 125, 143, and 116


              • #22
                Gaea scam People

                No one will probably get fairly teated by this company that sucks the bucks out of their players. Hope People stop spending, then they would understand. It doesnt cost them anything to meet the People when they make misstakes.


                • #23
                  Game won't load

                  Did I miss maintance. I can't get the game to load.


                  • #24
                    No maintanance. Just Gaea's usual errors which they will blame on you and only you will be kept responsible for all The things they have taken from you when you log in. Say Goodbye to the money poorly spent


                    • #25
                      log on error

                      I can't get back on game after buying mith I spent more than 550 on this weekend event and can't get back on the game now to collect or help with event I've rebooted and reinstalled game and everything and still haven't received anything back from reports made to anyone after sending it when it says kom has stopped running and let's u report or say ok