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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
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Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
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Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not post any private information about other users.
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Rule 7: Do not spam
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Rule 8: Respect your account
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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I lost 2 lvl 9 jewels

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  • #16
    Missing jewels

    Well it started of 3 days ago now but cut a long story short , i was changing my jewels from my att knight to my deff knight as i just got inferno sword and wanted to see wat my deff was at with all IX jewels , so i put em in then took them out went back to my attack knight started putting jewels back and i realised i was short by 3 jewels. So i went back to my deff knight thinking i might have not dropped them down but they wernt there. So i refreshed and nope, i reinstalled and nope, so then i logged a ticket to kabam explaining the problem with ss . So i hit campaign again to get extra ones for the ones that mysteriously dissapeared took ss of the ones id won 4 in total (2 red 2 blue IX) went back to my knight did tje same thing as before pit on deff then back to att and it happens again. So i hit campaign again same thing got 4 more pit in deff back to att and it happens again ( sucker for punishment) in the meen time ive used all my saved stamina bottles 800+mill in might . So o hive up wait to here from kabam. So kabam gets back to me tells me they looked into my acc and cant find my missing jewels but in good faith give me 2 smaller different color jewels that are completly useless to me and a see you later . As you can understand i wasnt happy with the out come send another email with more ss of the jewels in my gear then another of the ones id won in camp and a ss of my original of 11 blue IX and 9 IX saying that here is what i had now look at my acc and tell me what you see. So a day goes by get another email say im sorry for blah blah blah cant find anything wrong blah blah blah we gave you compensation of useless lesser items have a good day sir. So i send another email with more ss and they reply with cant find anything missing ticket closed!! now i know kabam can at anytime look into your account see any amount of detail , prizes won money spent gems used troops lost campaign prizes how many times you have hit camp yada yada yada. Ive sent so many ss of what i had and what ive lost but they cannot find anything! Is it in the to hard basket or what, ive spent relentless hours time, money on this game as many others have and in return when theres a problem i get ive had a looksy and im sorry dear sir but i cant find anything . So in total i lost the 4 original IX jewels then the 8 IX i won back in campaign plus all my saved stamina plus 800mill in might plus my time in emails and bashing my head against the wall .

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