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Trophy count

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  • Trophy count

    I think here must be an error as lots of players have had their gems returned however the trophy count in the table still shows the trophys haven't been removed!

  • #2
    There is one other option. Go through every account and mail them trophies to bring them up to the same level as the players who have spent got trophies and had the gems back and have kept their purchases and trophies.

    Comment


    • #3
      Totally agree few people have dropped down couple tiers because of this fiasco a few have quit the game too .

      Comment


      • #4
        Hello,

        The Spend and Get event that began at 21:00 UTC on August 9th offering Season 6 trophies went live in error. We've fixed this error now and have returned the gems to all players who participated in the event. Moreover, to make the competition fair to everyone we are giving all players who didn't participate in the Spend and get Get the maximum amount of trophies they could have won. Those who participated but only claimed lower tier will also get the difference in trophies.

        Thank you for your patience and understanding.

        Comment


        • #5
          So do we get the extra gems as well? Seeing as the other players have used them kept the items and had them back to use again.

          Comment


          • #6
            Originally posted by DanaKabam View Post
            Hello,

            The Spend and Get event that began at 21:00 UTC on August 9th offering Season 6 trophies went live in error. We've fixed this error now and have returned the gems to all players who participated in the event. Moreover, to make the competition fair to everyone we are giving all players who didn't participate in the Spend and get Get the maximum amount of trophies they could have won. Those who participated but only claimed lower tier will also get the difference in trophies.

            Thank you for your patience and understanding.
            When will this happen ? i see no changes in trophees number to any of my alliance mates yet ?

            Comment


            • #7
              Originally posted by Tat1ana View Post
              When will this happen ? i see no changes in trophees number to any of my alliance mates yet ?
              Can we clarify you are giving everyone the full 5815 trophies?

              Comment


              • #8
                Clearly not the maximum trophies!!

                Clearly not the maximum trophies!!
                So I've just received 2500 trophies, clearly not the maximum amount as some people had 6k, but wouldn't expect anything less from KaScam!

                Also doesn't address the issue of getting your gems back and keeping all the items the gems brought.

                Oh look and they release a madness the same time as the refund so now they can re-spend their gems!

                Comment


                • #9
                  Originally posted by DanaKabam View Post
                  Hello septa_one ,

                  We appreciate your feedback and invite to always report any game issues in our forums, however I would like to ask you to do that in a constructive manner and respecting our forum rules that you can find here.

                  The Spend and Get event that began at 21:00 UTC on August 9th offering Season 6 trophies went live in error. We've fixed this error now and have returned the gems to all players who participated in the event. Moreover, to make the competition fair to everyone we are giving all players who didn't participate in the Spend and get Get the maximum amount of trophies they could have won. Those who participated but only claimed lower tier will also get the difference in trophies.
                  Thank you for your patience and understanding.
                  Originally posted by Bierkes_Ector123 View Post
                  Hello Dana,

                  I want to correct you on some facts, and ask a few questions regarding this spend and get event.

                  1.) You mentioned you have returned all the gems to all players who particepated in this spend and get event. What about all the items that they bought with those 3000 gems? Means that they have recieved items worth for 3000 free gems. So either you guys gonna take away those bought items aswell? or will you also give all players who didn't participate in spend-and-get 3000 free gems?

                  2.) You mentioned that all players who didn't participated in spend and get event have recieved the maximum amount of throphies they could have won. That is not true. myself and some fellow mates i've spoken, have recieved 2500 trophies. The players who participated in spend and get had 5815 trophies. So are we getting those remaining 2315 trophies aswell?

                  Regards Bierkes
                  bumping up

                  Comment


                  • #10
                    Yeah, it is very unfair that people used the gems to get items FOR FREE, but those that did not spend only get a trophy adjustment.

                    This makes me even more irked that my 35 gems spent were not returned. Thousands were returned to some, but can't spare a tiny bit for others?

                    Comment


                    • #11
                      Things got worse.

                      I am in agreement with every post on here. I was at ease when I learned you were going to fix the spend event error but you just made it worse.
                      1. You gave back players their gems. Now they can gem even more stuff. It would be fair if you took away the things they bought the first time you didn't. All the bought items remained in inventory.
                      2. You took away spend even trophies. What was the point? You just gave trophies back to them lol!!!!! How is that equal or even playing ground. Every player that bought in spend event used stuff they bought to compete in tournys for top places. This is probably better for them. Triple benifits!
                      I was not expecting to be given any trophies myself. Just what I earned was fine. I was finishing i top places the first day and doing fine competing. The whole season is botched. I'm not spending or competing any more for this season. Many players in 132 have quit because of this.

                      Comment


                      • #12
                        Any update on when we can all expect our 3000 gems to even things up?

                        Comment


                        • #13
                          Originally posted by CHOSEN_YETI View Post
                          Any update on when we can all expect our 3000 gems to even things up?
                          bumping up

                          Comment


                          • #14
                            No gems yet??

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