Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Boss is ****ed again

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Boss is ****ed again

    Gues you didn't fix it after all .... Surprise surprise

    On iphone four latest iOS
    The number one has come up again on the campaign symbol same thing was happening before when it was screwed

    This is now twice I have had to reinstall the game after "you fixed" the problem

    I'll be writing a ticket in expecting gems merlins and lunnetes

    So far the latest update has been a complete failure ..... What changed except my mobile data becoming less an less ........

  • #2
    I just reinstalled for the fourth time since the update!

    Comment


    • #3
      No make that five times reinstalled now.

      Comment


      • #4
        Hello Kikansha,

        Unfortunate the Campaign Bosses disappearing issue resurfaced, but I assure you our engineers are looking into the occurrence and working on a fix. We hope to implement this fix in the next game update.
        In the meantime, a workaround is to uninstall and reinstall the game on your device. Please ensure you have a Kabam ID before uninstalling the game, in order to save your data. You can create a Kabam ID easily by going to Settings (Gear icon) in-game.
        We realise the workaround is not ideal and so apologise for any frustration or inconvenience caused by this. Resolving the issue of disappearing bosses is a priority. If you have any information you think could assist, feel free to contact our support team.

        Thank you.

        Comment


        • #5
          Originally posted by DanaKabam View Post
          Hello Kikansha,

          Unfortunate the Campaign Bosses disappearing issue resurfaced, but I assure you our engineers are looking into the occurrence and working on a fix. We hope to implement this fix in the next game update.
          In the meantime, a workaround is to uninstall and reinstall the game on your device. Please ensure you have a Kabam ID before uninstalling the game, in order to save your data. You can create a Kabam ID easily by going to Settings (Gear icon) in-game.
          We realise the workaround is not ideal and so apologise for any frustration or inconvenience caused by this. Resolving the issue of disappearing bosses is a priority. If you have any information you think could assist, feel free to contact our support team.

          Thank you.



          Loki, when at last we have the disappearance of the problem solved boss, can not stand being uninstalling every week this game.

          Comment


          • #6
            Lol the support team hahahaha

            Originally posted by DanaKabam View Post
            Hello Kikansha,

            Unfortunate the Campaign Bosses disappearing issue resurfaced, but I assure you our engineers are looking into the occurrence and working on a fix. We hope to implement this fix in the next game update.
            In the meantime, a workaround is to uninstall and reinstall the game on your device. Please ensure you have a Kabam ID before uninstalling the game, in order to save your data. You can create a Kabam ID easily by going to Settings (Gear icon) in-game.
            We realise the workaround is not ideal and so apologise for any frustration or inconvenience caused by this. Resolving the issue of disappearing bosses is a priority. If you have any information you think could assist, feel free to contact our support team.

            Thank you.

            So your telling to contact the support team for help hahahahahahahahaha those half wits hae no clue what's going on here what these toss pots have to say ....


            Greetings,

            I definitely understand your concerns with the campaign boss so I will be happy to provide some explanation in this matter. The game mechanics in this situation are functioning as intended, as the boss is intended to show up, then disappear for a few days before re-appearing. It is working this way for all players, so you are not at a disadvantage.

            Some players have found that deleting and re-installing the app is a sort of "work around" that makes the boss appear again before disappearing. Before doing this, please ensure that your Kabam ID is properly synced so all of your progress can be recovered.

            As a showing of good faith for any inconvenience, I have allocated the following items to your account to assist you in protecting your City and upgrading Troops:

            10X Knight's Hourglasses;
            10X Squire's Hourglasses;
            10X Guinevere's Hourglasses;
            5X Merlin's Hourglasses;
            3X 12-Hour Doves of Peace

            I hope this is able to clear things up for you! Please let me know if you have any further concerns in this matter.

            Kind Regards,
            Bob
            Kabam Support

            Comment

            Working...
            X