Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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update needed to login but no update available

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  • update needed to login but no update available

    Hi. Youve just done a 3 hr maintenance in 132. Was able to get onto gc during that. Now when i go to open the game it says update needed. I tap the update button, go to playstore and no update available. Go back to game and repeat and same happens. Im on a droid device. Whats going on?

  • #2
    Same here.

    Got the same prob here,, others in my alliance have got into game though..not sure wats happening,,??


    • #3
      Im on android also..


      • #4
        Wtf kabam?? You need to get your **** together now. This can't get any worse now. Try fix it, and really fix it, not "kabam fix" ...


        • #5
          Originally posted by Desert Rose View Post
          Got the same prob here,, others in my alliance have got into game though..not sure wats happening,,??
          Im guessing that people on ios are getting in but so far all droids in my alli can't get on. Is there anyone on an ios system that can't get on?


          • #6
            IPhone works fine

            I can update on my iPhone but not on DROID, can this be sorted ASAP


            • #7

              Typical... is it going to be 24 hours for Android users? Lol


              • #8
                I'm getting push notices about attacks. Last time kascam did an upgrade my marshal was unassigned... Let's hope that's not the case this time...


                • #9
                  Yep same problem here.
                  Tried uninstalling game and reinstalling game hoping it would be the updated version but it's not.


                  • #10
                    Same here. Android Ice Cream Sandwich 4.0.4


                    • #11
                      cant get in no update

                      Can someone from kabam have the respect for its players let us know whats going on the out cry will only get worse once west coast usa players cant log in. GET YOUR ACT TOGETHER KABAM someone reply to us whats going on. Also what changes have been made that an update is needed.


                      • #12
                        Google play update

                        This is ridiculous. Are we goimg,to,get reimbursed for missed comps? And troop loss? Due to incompetence?


                        • #13
                          so fkd off...fix the droid update

                          Yep me too whitesabrepaw here locked out on droid. Click update, no update. Just spent money on this so really not happy. Not uninstalling to lose my kingdom. Otherwise refund the £15.
                          Seriously Not Happy.


                          • #14
                            This is also a problem on 133 and seems to only affect android users.

                            Cmon kabam, sort out the problem. At least send out a system wide message letting players know what's up


                            • #15
                              answer needs be in forums

                              Android users cant get in so if a message sent out we wont see it it needs be in forums as everyone has the choice to read it