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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Keep try
    replied
    Hello

    How do i use my ios devices on Android

    Leave a comment:


  • Byk1987
    replied
    I can't access my account. After i lost data on my device, progress is lost (well, not lost, it's there but i can't play with my IGN), like game is restarted and i am back at the beginning as lvl2! My char is there, almost lvl90 and gk5, so, is there anything i/you can do to get back my existing profile/IGN? I played with Google account as Byk87, now my google account gives me new char "player######", not being able to log in as Byk87. I didn't changed my account so i don't understand how that could happen just from losing the data on my device. Don't tell me ALL data is ONLY stored on the device from which you are playing, that would be stupid. I saw someone said if you don't create Kabam account, your data is lost. Now why is Google and Facebook there then? Don't give peoples the decision to log in with what they want if that's not data supported. It is highly immature and for beginners, not company like Kabam. It doesn't matter if you lose your data by any resason, stolen phone, broken phone, software loss of data... it should be there when you log back into the game. If there is nothing i/you can do, i highly recommend that you "turn off" Google and Facebook logins and remove payment option with the same. Profile switching should be available, if it's still on the server then it's not lost. I know you can transfer things from 1 account to another. If i am not able to get my profile/data back then i would like my stuff back at least. Lots of legendary cards there and few godly from which 1 is maxed at lvl100. My "new" username is "Wolfcrest", old one is "Byk87". I am playing on Griflet-98. Thank you.

    Leave a comment:


  • Bowman_45673821
    replied
    How do I delet my Kabam account to make a new one

    Leave a comment:


  • Sam lancelot_62
    replied
    Simple first signup from that acc from setting then reinstall its will works.... good luck....

    Leave a comment:


  • Izvergat
    replied
    what the **** is this arena..... go fix it and make arena for all players not only for old ppl with 500 k hp + ... make it to can kill easy !! becouse its EASY ****ing updated what u doing Aron u broke the good game ... fix it !!!

    Leave a comment:


  • Noob_5VQNMS7
    replied
    Just change realm, by clicking on the picture of your caracter from your city...left-up corner!
    About deleting and restarting on the same realm....i don't know how to help.
    Ciao

    Leave a comment:


  • sonukumar64
    replied
    how to reset heroes of camelot ???

    To reset/restart the game first of all you have to create a new gmail account that you aren't using already in the game, then create a new kabam id with that gmail account and then in the game settings login with the kabam account. Now uninstall the game and reinstall it from play store, then you will have a new game.
    I checked it and it worked!!!! wow....

    Leave a comment:


  • Laicoss
    replied
    REgister your current account, then unistall HoC, and you will start with new account.

    Leave a comment:


  • JUJE
    replied
    i have the same probelm, i want to restart my account and i tried everithing.... anyone knows how to do it???

    Leave a comment:


  • No0bFace
    replied
    Game Crashes without any error

    Hi Guys.. Need help with this.. My Game crashes in between suddenly without any error message. I play on an Ipad and I'm not sure what the problem is..Game version up to date.. OS 5.1.1 I guess.. Any help will be appreciated.. Thanks in advance (sorry I'm new to this kind of a thing) did not know where else to post this.

    Leave a comment:


  • ajruston
    replied
    I've tried everything to restart the game, and none of that worked.

    On my game I have logged in with google account though. Can anyone help with this problem please?

    Leave a comment:


  • DiscipleBR
    replied
    Reset on android

    I just want to restart on android. I'm not logged and when a erase and reinstall the game, it appears at lvl 23. I deleted from Play Apps also.

    How can I restart? If no possibilite, I will leave the game.

    Leave a comment:


  • Dasmaeht
    replied
    I'm having the same problem. I reinstalled the game serveral times and I always start with the same profile lvl. 29 without entering any Account-Information.

    I'm really getting curious how this works. I don't have a KABAM-ID (well, I didn't before I created one to answer this post), I deleted all game data before uninstalling it on my device, I removed HoC from the app-list of the play-store, I checked if I logged in via facebook (which I didn't) and I removed it from the connected-apps-list in the google-settings. When I start HoC and go to Help-menu, I'm neither logged in via KABAM, google, or facebook. So how and where does the game save my progress?
    It's really creepy and I don't think that this is okay by any privacy-means.

    Leave a comment:


  • Shirl86
    replied
    Originally posted by Zyzygy View Post
    Just a heads up: All game progress is saved for a kabam.com account. If you do not sign into a kabam.com account after installing the game, any progress made in the game will be lost if the app is then deleted
    how to do from android?

    there's no game center and, even if i didnt make a kabam account, it automatically linked itself to my google's one...
    what do i have to do to restart?

    Leave a comment:


  • Zyzygy
    replied
    Originally posted by Enhail View Post
    I seem to be able to restart game via deleting and reinstalling. A few points to note
    1. Remove from Game Center when deleting
    2. Do not sign into Kabam account after reinstalling.
    Just a heads up: All game progress is saved for a kabam.com account. If you do not sign into a kabam.com account after installing the game, any progress made in the game will be lost if the app is then deleted

    Leave a comment:

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